Job summary
We need a Medical Receptionist to join our friendly team at Rycroft Primary Care Centre.
We are looking for a team player who is enthusiastic, reliable and flexible.
This will be for 25 hours per week (5 hours, 5 days per week), plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday 7.30am - 7pm when required.
Main duties of the job
To provide a high standard of Reception service to our patients, including dealing with enquiries promptly, efficiently, and courteously.
About us
We are a friendly GP Training Practice and have approximately 8,620 patients. We also have a small dispensing branch surgery in South Hiendley.
The successful candidate will receive training from our Reception Team Leader and will work within a team of eight receptionists.
Benefits will be a package of NHS pension, annual leave, sick pay and free use of our Gym facilities.
Job description
Job responsibilities
To
be responsible for undertaking a wide range of reception duties and the
provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting
and directing patients, effective use of the appointment system, booking
appointments, processing of information and assisting patients as
required. To act as the central point of
contact for patients, the distribution of information, messages and enquiries
for the clinical team, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers.
Job description
Job responsibilities
To
be responsible for undertaking a wide range of reception duties and the
provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting
and directing patients, effective use of the appointment system, booking
appointments, processing of information and assisting patients as
required. To act as the central point of
contact for patients, the distribution of information, messages and enquiries
for the clinical team, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers.
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics and English Grade C or above
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
Qualifications
Essential
- Educated to GCSE level or equivalent
Desirable
- GCSE Mathematics and English Grade C or above
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.