Office Manager

Job description

Job responsibilities

JOB TITLE: OFFICE MANAGER

REPORTS TO: PRACTICE MANAGER

HOURS: XX hours per week

Job summary:

To work closely with the Practice Manager, to provide a timely and responsive service for the implementation and maintenance of all business, administrative, clinical and patient services.

To be responsible for the production of performance and quality standards within the practice. To manage data quality issues, providing advice and guidance to all practice staff in the use of the clinical system. To oversee the claims process for work undertaken as part of enhanced national or local services.

To act as practice administrator for the clinical system and as practice co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2

Desirable

• Formal qualification in IT (e.g. CLAIT, ECDL)

Experience

Essential

• Previous management or supervisory experience
• Experience of staff appraisals, handling grievance and disciplinary issues

Desirable

• IT literate, including experience in using Word and Excel at intermediate level
• Experience in using EMIS clinical software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Stables Medical Practice

Address

27 Glynne Way

Hawarden

Flintshire

CH5 3PA

Employer's website

https://thestablesmedicalpractice.nhs.wales/ (Opens in a new tab)