Medical Receptionist

Job summary

We are looking for a part-time (25 hrs Mon to Fri) Medical Receptionist, to join our team. Our core opening hours are Monday to Friday, 8 am to 6:30 pm. We offer enhanced services on Mondays (6:30 to 8pm ) and on occasional Saturdays (9am to 5pm) with our PCN.

Your working hours will be 5 hours per day ( Monday to Friday) and would be on rota basis which can include AM (8-1pm or 8:30 to 1:30)and PM (1.00 to 6 or 1:30 - 6:30) shifts on either at our Shepway Branch or Grove Green Branch. You will be required to work on enhanced service hours on a rotational basis (once in 5-6 week) with enhanced pay .

Main duties of the job

GP Receptionists will be responsible for helping to maintain a friendly but effective first-line of patient contact, deal with patient tasks appropriately, follow our systems and protocols and keep the practice presentable and safe and ensure that you maintain confidentiality at all times.

Day to day responsibilities include answering patient queries on the phone, triaging and booking patients with the right clinician, calling patients to book in for health checks, vaccinations etc. Your adhoc duties may include requesting repeat prescriptions, dealing with the Reception emails and posts, liasing with community health providers/secondary care provider if needed, opening and locking up the building securely, undertake tasks allocated by Management team etc

The right candidate will demonstrate excellent communication skills, be warm, friendly and empathetic but also able to influence and negotiate with patients.

About us

Medical centre group is a friendly GP surgery based in the Maidstone area. We have a branch location at Grove Green.

We use EMIS Web clinical system