Job summary
The role of a GP Assistant is to support the GP and wider
clinical teams smooth running of clinics by performing mix of clinical support and routine
administration tasks on behalf of the GP freeing up their time to focus on the
patients. The clinical aspects for our
patients including checking and recording results (blood pressure, ECG, phlebotomy),
filing test results, triage hospital letters, update patient records, processing
referrals etc. The post holder will be organising and conducting appropriate actions
for patients, assigned by our clinicians or action from the hospital letters
with a holistic approach.
This job is suitable for individuals who are career driven and
have a passion for working in an agile manner, implementing solutions,
delivering key organisational priorities and who are committed to make real
changes to the health care services provided within Primary Care to improve
patient care.
Main duties of the job
Job Description
- Sort all clinical posts, generic emails, triage and signposting post to appropriate team in line with the practice protocol.
- Identify and complete the action from clinic letters which
- Extract all information from clinical letters that needs coding and add to notes according to agreed protocols
- Review laboratory results and action according to agreed protocols
- Arrange appointments, referrals, tests and follow up appointments of patients
- Proactively contact patients to arrange appointments or follow up
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Help the GP/clinical team liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support with ensuring clinical compliance and governance alongside the practice team
- It will be necessary to attend and contribute to various internal and external meetings as requested
- It is important to ensure good working relationships with all clinical and non-clinical staff to ensure the smooth running of the service, reporting any problems encountered to the relevant person
About us
The practice team strive to provide the highest standards of primary care, in the most efficient way possible, whilst participating in local and national innovations and developments.
We are teaching and training practice and the main site is based at Shepway and branch surgery at Grove Green.We are a dedicated, enthusiastic team of health care
professional comprising of different skills, and specialities including GPs,
Advanced Clinical Pharmacists, Advance Clinical Nurse, Mental Health Nurse, Physiotherapist,
Paramedic, Nurses, Health Care Assistants, care coordinator etc supported by a
managers and big team of administration staff
Job description
Job responsibilities
Job Description
- Sort all clinical posts, generic emails, triage and signposting post to appropriate team in line with the practice protocol.
- Identify and complete the action from clinic letters which
- Extract all information from clinical letters that needs coding and add to notes according to agreed protocols
- Review laboratory results and action according to agreed protocols
- Arrange appointments, referrals, tests and follow up appointments of patients
- Proactively contact patients to arrange appointments or follow up
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Help the GP/clinical team liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support with ensuring clinical compliance and governance alongside the practice team
- It will be necessary to attend and contribute to various internal and external meetings as requested
- It is important to ensure good working relationships with all clinical and non-clinical staff to ensure the smooth running of the service, reporting any problems encountered to the relevant person
Job description
Job responsibilities
Job Description
- Sort all clinical posts, generic emails, triage and signposting post to appropriate team in line with the practice protocol.
- Identify and complete the action from clinic letters which
- Extract all information from clinical letters that needs coding and add to notes according to agreed protocols
- Review laboratory results and action according to agreed protocols
- Arrange appointments, referrals, tests and follow up appointments of patients
- Proactively contact patients to arrange appointments or follow up
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
- Help the GP/clinical team liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
- Support with ensuring clinical compliance and governance alongside the practice team
- It will be necessary to attend and contribute to various internal and external meetings as requested
- It is important to ensure good working relationships with all clinical and non-clinical staff to ensure the smooth running of the service, reporting any problems encountered to the relevant person
Person Specification
Qualifications
Essential
- Person Specification
- The person must be an excellent communicator both spoken and written
- Must be well presented
- Must have PC skills will be able to use basic Word, Excel and e-mail
- Must be able to work within processes/procedures
- Should be personable, polite and patient. Needs to have an empathy with patients, some of whom may not be so patient or polite because of anxiety
- Needs to be able to remain calm in fraught circumstances
- Needs to maintain confidentiality and data security
- Needs to apply common sense when dealing with situations which do not fit the norm
- Must be adaptable and comfortable dealing with changing priorities
- Must be flexible to work different shifts as required by business needs
- Must be a team player
- An understanding of confidentiality is required and the ability to use own judgment
Desirable
Person Specification
Qualifications
Essential
- Person Specification
- The person must be an excellent communicator both spoken and written
- Must be well presented
- Must have PC skills will be able to use basic Word, Excel and e-mail
- Must be able to work within processes/procedures
- Should be personable, polite and patient. Needs to have an empathy with patients, some of whom may not be so patient or polite because of anxiety
- Needs to be able to remain calm in fraught circumstances
- Needs to maintain confidentiality and data security
- Needs to apply common sense when dealing with situations which do not fit the norm
- Must be adaptable and comfortable dealing with changing priorities
- Must be flexible to work different shifts as required by business needs
- Must be a team player
- An understanding of confidentiality is required and the ability to use own judgment
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.