Primary Care Pharmacy Technician

South Hams Primary Care Network


This job is now closed

Job summary

Primary Care Pharmacist Technician opportunity based in the idyllic South Hams

Salary: Band 5 equivalent (depending on experience)

The South Hams Primary Care Network has an exciting opportunity for a new pharmacy technician post to join our growing pharmacy team.

Here is a golden opportunity to develop your skills in the expanding area of Primary Care Pharmacy, and for you to actively shape medicines-related systems and services for a population of over 30,000 people. Thats not all though, you can also have this:

  • Live in the South Hams, with an excellent quality of life (were in the 2019 Halifax top 50 list);
  • Enjoy a climate probably better that other parts of the UK;
  • Easy access to Devons amazing coast, beaches, Dartmoor and the University cities of Exeter & Plymouth;
  • Easy access ferry services to Brittany & Santander and flights from Exeter airport.

Main duties of the job

Primary Care Networks are a new development in the NHS, and Primary Care Pharmacy teams are still developing in many areas. However, please do consider applying because we wish to offer you:

  • A welcoming, friendly and supportive environment where you will be highly valued;
  • Training in aspects of the Primary Care Technician role if needed including IT training;
  • Mentoring and support from Primary Care Pharmacists;
  • As well as the flexibility to develop your role according to your skills and experience, the needs of our patients, the needs of our Surgeries and in support of the wider NHS.

About us

South Hams Primary Care Network is an exciting new NHS collaboration between 5 GP Surgeries: Chillington Health Centre; Dartmouth Medical Practice; Modbury Health Centre; Norton Brook Medical Centre and Redfern Health Centre. Both Modbury and Chillington Health Centres are dispensing practices.

The PCN surgeries look after people in their towns as well as leafy rural Devon in the South Hams and across parts of Dartmoor.

If you have any queries or would like to arrange an informal chat about the role please contact Sophie Andrews HR Lead Manager by emailing or calling 01803 860305.

Please also see the roles job description and person specification.

Closing Date: 8th November 2020

Job description

Job responsibilities

Job Title: Primary Care Pharmacy Technician

Job Location: South Hams Primary Care Network Locality

Responsible to: PCN Lead Pharmacist / Clinical Lead

Hours of work: 37.5 hour (job share may be considered)

Salary: Band 5 equivalent (depending on experience)


The South Hams Primary Care Network has an exciting opportunity for a new Pharmacy Technician post in Primary Care.

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the South Hams Primary Care Network (PCN). The overall aim is to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.

Pharmacy Technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines.

Pharmacy technicians core role responsibilities will cover clinical, technical and administrative categories.

The primary care pharmacy technician role is intended to support the Primary Care Pharmacists to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of online ordering, minimising clinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

This job is intended for a technician with up to date registration with the General Pharmaceutical Council. Experience in General Practice would be an advantage but is not essential if the applicant is clinically up-to-date and understands the process of a full medication review in the primary care setting.

The technician appointed will be expected to maintain their clinical competence with appropriate continuing professional development, and provide evidence of this annually to the Primary Care Network.

Person Specification



  • 1. Registered with the GPhC as a Pharmacy Technician, BTEC /NVQ level 3 or equivalent in pharmaceutical sciences
  • 2. Evidence of continued professional development (CPD)


  • 1. Medicines reconciliation Certificate or equivalent



  • 1. Experience of working as a qualified pharmacy technician in primary care, community or hospital pharmacy


  • 1. xperience of using prescribing/clinical systems such as EMIS Web and SystmOne
  • 2. Previous experience within comparable role in General Practice
  • 3. Previous experience working within a patient facing role
  • 4. Experience of working with CCGs / PCTs
  • 5. Experience of partnership/collaborative working and of building relationships across a variety of organisations

Skills and Knowledge


  • 1. Excellent communication skills, both verbal and written
  • 2. Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
  • 3. Good organisational skills
  • 4. Ability to work under pressure in a busy environment
  • 5. Ability to work as part of a team
  • 6. Motivational & negotiation skills
  • 7. An appreciation of the NHS agenda and Government targets for PCNs
  • 8. Has attention to detail, able to work accurately, identifying errors quickly and easily
  • 9. Time management skills. Ability to plan, prioritise and organise workload
  • 10. People Management
  • 11. Ability to make decisions


  • 1. Knowledge of audit and able to analyse and interpret prescribing data
  • 2. Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine
  • 3. Teaching Skills
  • 4. Able to obtain and analyse complex technical information
  • 5. Able to identify and resolve risk management issues according to policy/protocol

Personal Qualities & Attributes


  • 1. Continued commitment to improve skills and ability in new areas of work
  • 2. Demonstrates accountability for work completed
  • 3. Understanding of clinical governance and risk management
  • 4. Self-motivated - ability to work flexibly and enthusiastically within a team or on own initiative
  • 5. Awareness of Medicines Management agenda
  • 6. Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary
  • 7. Able to work under pressure and meet deadlines
  • 8. Ability to identify risk and assess/manage risk when working with individuals
  • 9. Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety



  • 1. Ability to work flexibly with the ability to travel between sites and undertake domiciliary visits
  • 2. Valid driving licence
  • 3. Innovative
  • 4. Immunisation status
  • 5. Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Hams Primary Care Network


35 Victoria Road




Employer's website (Opens in a new tab)

For help with your application, contact:

Sophie Andrews


Date posted

17 October 2020

Pay scheme






Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number


Job locations

35 Victoria Road




Orchard Way





Poundwell Meadow





Norton Brook Medical Centre

Cookworthy Road




Shadycombe Road




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