Care Coordinator for the Enhanced Care Team

Hastings & Rother Healthcare

The closing date is 26 January 2025

Job summary

Do you:

  • Do you currently work in General Practice or Community Healthcare and want to develop your skills?
  • Want to be part of a rapidly growing organisation?
  • Thrive in a busy working environment?
  • Enjoy working as part of team?

Hastings & Rother Healthcare are currently looking for a full-time Care Coordinator to join our dynamic and evolving organisation. Previous experience of General Practice or community healthcare settings is required

Benefits:

  • Flexible working patterns
  • Access to Employee Assistance Programme
  • Access to the NHS pension
  • Five weeks annual leave plus bank holidays

Main duties of the job

The Care Coordinator will play a crucial role in supporting vulnerable individuals by coordinating care for Learning Disabilities (LD), Frail and Palliative patients, managing safeguarding concerns, and facilitating multidisciplinary team (MDT) collaboration to improve outcomes for vulnerable families and adults.

You will be a team player, as well as being self-motivated, enabling you to take on your own responsibilities. You will have the opportunity to take the lead on allocated projects/services and support the team to implement, monitor and review.

The post holder will work alongside the team facilitating the coordination, preparation, and documentation of support for patients in Care, Nursing and LD homes, including both virtual and in-person ward rounds. You will work alongside the Safeguarding team maintaining the organisations safeguarding registers and searches, ensuring that the organisation is meeting its statutory obligations in terms of safeguarding to improve outcomes for vulnerable families and adults.

This role combines responsibilities for Learning Disabilities, Frail and Palliative patients with safeguarding coordination, ensuring that care is compassionate, timely, and meets statutory obligations.

As part of the role you will work as a key part of the Primary Care Network (PCN) multi-disciplinary team providing care coordination as directed by the PCN Clinical Director.

About us

Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.

Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as a Care Coordinator in General Practice.

We are able to offer an enjoyable working environment, as well as offering opportunities for staff to develop and an opportunity to join the NHS Pension scheme.

HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.

Date posted

10 January 2025

Pay scheme

Other

Salary

£24,441 to £27,375 a year HRH normally appoint at the bottom of the scale

Contract

Permanent

Working pattern

Full-time

Reference number

A3728-25-0000

Job locations

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Warrior Square Surgery, Marlborough House

Warrior Square

St Leonards on sea

TN37 6BG


Churchwood Surgery

Tilebarn Road

St. Leonards-on-sea

East Sussex

TN38 9PA


Job description

Job responsibilities

The Care Coordinator will play a crucial role in supporting vulnerable individuals by coordinating care for Learning Disabilities (LD), Frail and Palliative patients, managing safeguarding concerns, and facilitating multidisciplinary team (MDT) collaboration to improve outcomes for vulnerable families and adults.

You will be a team player, as well as being self-motivated, enabling you to take on your own responsibilities. You will have the opportunity to take the lead on allocated projects/services and support the team to implement, monitor and review.

The post holder will work alongside the team facilitating the coordination, preparation, and documentation of support for patients in Care, Nursing and LD homes, including both virtual and in-person ward rounds. You will work alongside the Safeguarding team maintaining the organisations safeguarding registers and searches, ensuring that the organisation is meeting its statutory obligations in terms of safeguarding to improve outcomes for vulnerable families and adults.

This role combines responsibilities for Learning Disabilities, Frail and Palliative patients with safeguarding coordination, ensuring that care is compassionate, timely, and meets statutory obligations.

As part of the role you will work as a key part of the Primary Care Network (PCN) multi-disciplinary team providing care coordination as directed by the PCN Clinical Director.

*Please see attached for full job description

Job description

Job responsibilities

The Care Coordinator will play a crucial role in supporting vulnerable individuals by coordinating care for Learning Disabilities (LD), Frail and Palliative patients, managing safeguarding concerns, and facilitating multidisciplinary team (MDT) collaboration to improve outcomes for vulnerable families and adults.

You will be a team player, as well as being self-motivated, enabling you to take on your own responsibilities. You will have the opportunity to take the lead on allocated projects/services and support the team to implement, monitor and review.

The post holder will work alongside the team facilitating the coordination, preparation, and documentation of support for patients in Care, Nursing and LD homes, including both virtual and in-person ward rounds. You will work alongside the Safeguarding team maintaining the organisations safeguarding registers and searches, ensuring that the organisation is meeting its statutory obligations in terms of safeguarding to improve outcomes for vulnerable families and adults.

This role combines responsibilities for Learning Disabilities, Frail and Palliative patients with safeguarding coordination, ensuring that care is compassionate, timely, and meets statutory obligations.

As part of the role you will work as a key part of the Primary Care Network (PCN) multi-disciplinary team providing care coordination as directed by the PCN Clinical Director.

*Please see attached for full job description

Person Specification

Qualifications

Essential

  • Minimum GCSE (or equivalent), including Maths and English grade C

Knowledge and Skills

Essential

  • Excellent IT literacy (e.g., Microsoft Word, Excel, data entry).
  • Good organisational skills
  • The ability to be patient, caring, calm and empathetic and can adapt to meet the needs of the patient
  • The ability to work as a member of a team and independently

Desirable

  • Working knowledge of community services, including Palliative, Mental Health, Frailty, Learning Disabilities and EOLC
  • Ability to act appropriately with abnormal physiological findings to have basic physical assessment skills
  • Have working knowledge in child and adult safeguarding management, such as experience working with Adult Social Care and /or Childrens services.

Experience

Essential

  • Previous experience in General Practice or community healthcare settings.
  • Competence with clinical systems (EMIS) and administrative tasks, including record-keeping and minute-taking.

Desirable

  • Experience of audits
  • Community experience
Person Specification

Qualifications

Essential

  • Minimum GCSE (or equivalent), including Maths and English grade C

Knowledge and Skills

Essential

  • Excellent IT literacy (e.g., Microsoft Word, Excel, data entry).
  • Good organisational skills
  • The ability to be patient, caring, calm and empathetic and can adapt to meet the needs of the patient
  • The ability to work as a member of a team and independently

Desirable

  • Working knowledge of community services, including Palliative, Mental Health, Frailty, Learning Disabilities and EOLC
  • Ability to act appropriately with abnormal physiological findings to have basic physical assessment skills
  • Have working knowledge in child and adult safeguarding management, such as experience working with Adult Social Care and /or Childrens services.

Experience

Essential

  • Previous experience in General Practice or community healthcare settings.
  • Competence with clinical systems (EMIS) and administrative tasks, including record-keeping and minute-taking.

Desirable

  • Experience of audits
  • Community experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Employer's website

https://hastingsandrother.healthcare/ (Opens in a new tab)


Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Employer's website

https://hastingsandrother.healthcare/ (Opens in a new tab)


For questions about the job, contact:

Date posted

10 January 2025

Pay scheme

Other

Salary

£24,441 to £27,375 a year HRH normally appoint at the bottom of the scale

Contract

Permanent

Working pattern

Full-time

Reference number

A3728-25-0000

Job locations

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Warrior Square Surgery, Marlborough House

Warrior Square

St Leonards on sea

TN37 6BG


Churchwood Surgery

Tilebarn Road

St. Leonards-on-sea

East Sussex

TN38 9PA


Supporting documents

Privacy notice

Hastings & Rother Healthcare's privacy notice (opens in a new tab)