Job summary
Are you a qualified HCA or a GP Receptionist looking for a new venture In
General Practice? If so, we are looking for a Care Coordinator who has a
passion for high quality, patient-led care and a desire to make a difference.
Hastings & Rother Healthcare are currently
looking to employ a full-time Care Coordinator to join our innovative and
dynamic GP partnership.
Main duties of the job
The successful post holder will work alongside the Frailty Team
coordinating patient care across the organisation on the direction of the Lead
Frailty Nurse.
Hastings & Rother Healthcare are a partnership consisting of three GP practices within Hastings & St Leonards on Sea. Each practice is supported by a number of central functions, as well as clinical support from the other sites.
About us
The successful candidate will be required to work
across the operational sites of HRH as required.
We have a highly skilled clinical team working
across the sites, which include; six experienced GPs, ten Practice Nurses, six HCAs, two Phlebotomists, eight Nurse Practitioners, three Clinical Pharmacists, two Paramedic Practitioners and a Mental Health Nurse.
We are committed to putting our patients first and
you will be a creative, robust, and autonomous Care Coordinator who shares
our passion, visions and values. In return, we can offer excellent
remuneration, career development and a supportive clinical working environment.
Job description
Job responsibilities
The successful post holder will support the Frailty Team by providing
extra time, capacity, and expertise to support patients in preparing for; or in
following-up clinical conversations they have with primary care professionals.
You will work closely with the Frailty Team to identify and manage a caseload
of identified patients, making sure that appropriate support is made available
to them and their carers/family; ensuring that their changing needs are
addressed. The post holder will adopt
the principles associated with the delivery of the Comprehensive Model for
Personalised Care in order to improve patients health and wellbeing, whilst
bringing efficiencies to the delivery of general practice.
You will lead on coordinating, preparing, recording related
MDTs, ensuring that actions are completed. You will provide a single point of
contact for patients, their carers/families and other professionals.
You will be responsible for the
development, implementation, monitoring and auditing of the organisations
safeguarding registers, presenting at team meetings and ensuring that the
organisation is meeting its statutory obligations in terms of safeguarding in
order to improve outcomes for vulnerable families and adults.
As
part of the role you will work as a key part of the Primary Care Network (PCN)
multi-disciplinary team providing care coordination as directed by the PCN
Clinical Director.
Job description
Job responsibilities
The successful post holder will support the Frailty Team by providing
extra time, capacity, and expertise to support patients in preparing for; or in
following-up clinical conversations they have with primary care professionals.
You will work closely with the Frailty Team to identify and manage a caseload
of identified patients, making sure that appropriate support is made available
to them and their carers/family; ensuring that their changing needs are
addressed. The post holder will adopt
the principles associated with the delivery of the Comprehensive Model for
Personalised Care in order to improve patients health and wellbeing, whilst
bringing efficiencies to the delivery of general practice.
You will lead on coordinating, preparing, recording related
MDTs, ensuring that actions are completed. You will provide a single point of
contact for patients, their carers/families and other professionals.
You will be responsible for the
development, implementation, monitoring and auditing of the organisations
safeguarding registers, presenting at team meetings and ensuring that the
organisation is meeting its statutory obligations in terms of safeguarding in
order to improve outcomes for vulnerable families and adults.
As
part of the role you will work as a key part of the Primary Care Network (PCN)
multi-disciplinary team providing care coordination as directed by the PCN
Clinical Director.
Person Specification
Qualifications
Essential
- Minimum GCSE (or equivalent) inc. Maths and English grade C
Desirable
Experience
Essential
- Previous experience of working in General Practice;
- Knowledge and experience of general administration processes, record keeping, minute taking.
Desirable
- Working knowledge of community services, including Palliative, Mental Health, Frailty, Learning Disabilities and EOLC;
- Ability to act appropriately with abnormal physiological findings to have basic physical assessment skills;
- Awareness of co-morbidities in Long Term Conditions;
- Experience/competence in: dementia screening, blood pressure checks and venepuncture;
- Experience of audit
- Care Certificate
- Community experience
Person Specification
Qualifications
Essential
- Minimum GCSE (or equivalent) inc. Maths and English grade C
Desirable
Experience
Essential
- Previous experience of working in General Practice;
- Knowledge and experience of general administration processes, record keeping, minute taking.
Desirable
- Working knowledge of community services, including Palliative, Mental Health, Frailty, Learning Disabilities and EOLC;
- Ability to act appropriately with abnormal physiological findings to have basic physical assessment skills;
- Awareness of co-morbidities in Long Term Conditions;
- Experience/competence in: dementia screening, blood pressure checks and venepuncture;
- Experience of audit
- Care Certificate
- Community experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.