Triage Administrator

Hastings & Rother Healthcare

Information:

This job is now closed

Job summary

To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. 

Main duties of the job

 Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

About us

Hastings & Rother Healthcare is a newly formed organisation which consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.

We have a highly skilled clinical team working across the sites, which include; experienced GPs, Practice Nurses, HCAs, Nurse Practitioners, Clinical Pharmacists, Paramedic Practitioners, a Mental Health Nurse and Physiotherapists.

Date posted

18 July 2022

Pay scheme

Other

Salary

£17,598 to £21,509 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3728-22-1964

Job locations

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Marlborough House 19-21

Warrior Square

St. Leonards-on-sea

East Sussex

TN37 6BG


Churchwood Surgery

Tilebarn Road

St. Leonards-on-sea

East Sussex

TN38 9PA


Job description

Job responsibilities

To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

Job description

Job responsibilities

To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).

Person Specification

Qualifications

Essential

  • Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.

Desirable

  • Processing of SARs and Private Medical Requests

Experience

Essential

  • Knowledge of general office procedures and administration
  • Solid understanding of Care Navigation and local services
  • Experience of using EMIS Web and AccuRx
  • Experience of General Practice Reception
  • Experience of clinical coding

Desirable

  • Processing of SARs and Private Medical Requests
Person Specification

Qualifications

Essential

  • Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.

Desirable

  • Processing of SARs and Private Medical Requests

Experience

Essential

  • Knowledge of general office procedures and administration
  • Solid understanding of Care Navigation and local services
  • Experience of using EMIS Web and AccuRx
  • Experience of General Practice Reception
  • Experience of clinical coding

Desirable

  • Processing of SARs and Private Medical Requests

Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Employer's website

https://www.hastingsoldtownsurgery.co.uk/index.aspx (Opens in a new tab)

Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Employer's website

https://www.hastingsoldtownsurgery.co.uk/index.aspx (Opens in a new tab)

For questions about the job, contact:

Line Manager

Caivan Namvar

caivan.namvar@nhs.net

Date posted

18 July 2022

Pay scheme

Other

Salary

£17,598 to £21,509 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A3728-22-1964

Job locations

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW


Marlborough House 19-21

Warrior Square

St. Leonards-on-sea

East Sussex

TN37 6BG


Churchwood Surgery

Tilebarn Road

St. Leonards-on-sea

East Sussex

TN38 9PA


Supporting documents

Privacy notice

Hastings & Rother Healthcare's privacy notice (opens in a new tab)