Job summary
Are you a qualified HCA or a GP Receptionist looking for a new venture In
General Practice? If so, we are looking for a Care Coordinator who has a
passion for high quality, patient-led care and a desire to make a difference.
Main duties of the job
Hastings & Rother Healthcare are a partnership consisting of three GP practices within Hastings & St Leonards on Sea. Each practice is supported by a number of central functions, as well as clinical support from the other sites.
The successful post holder will support the clinical teams by providing extra time, capacity, and expertise to support patients with chronic conditions.
About us
The successful candidate will be required to work
across the operational sites of HRH as required.
We have a highly skilled clinical team working
across the sites, which include; six experienced GPs, ten Practice Nurses, six HCAs, two Phlebotomists, eight Nurse Practitioners, three Clinical Pharmacists, two Paramedic Practitioners and a Mental Health Nurse.
We are committed to putting our patients first and
you will be a creative, robust, and autonomous Care Coordinator who shares
our passion, visions and values. In return, we can offer excellent
remuneration, career development and a supportive clinical working environment.
Job description
Job responsibilities
The post holder will work alongside the clinical
teams, coordinating patient care across the organisation under the direction of
the Lead Nurse.
The post holder will support the clinical teams by providing
extra time, capacity, and expertise to support patients with chronic
conditions. You will identify and manage
a caseload of identified patients, in order to support them in managing their
long terms conditions, by engaging in their care plan, attending associated
appointments, reviews. The post holder will adopt the principles associated
with the delivery of the Comprehensive Model for Personalised Care in order to
improve patients health and wellbeing, whilst bringing efficiencies to the delivery
of general practice.
You will lead on coordinating, preparing, recording related
MDTs, ensuring that actions are completed. You will provide a single point of
contact for patients, their carers/families and other professionals.
You will be responsible for the
development, implementation, monitoring and auditing of the organisations
safeguarding registers, presenting at team meetings and ensuring that the
organisation is meeting its statutory obligations in terms of safeguarding in
order to improve outcomes for vulnerable families and adults.
As
part of the role you will work as a key part of the Primary Care Network (PCN)
multi-disciplinary team providing care coordination as directed by the PCN
Clinical Director.
Job description
Job responsibilities
The post holder will work alongside the clinical
teams, coordinating patient care across the organisation under the direction of
the Lead Nurse.
The post holder will support the clinical teams by providing
extra time, capacity, and expertise to support patients with chronic
conditions. You will identify and manage
a caseload of identified patients, in order to support them in managing their
long terms conditions, by engaging in their care plan, attending associated
appointments, reviews. The post holder will adopt the principles associated
with the delivery of the Comprehensive Model for Personalised Care in order to
improve patients health and wellbeing, whilst bringing efficiencies to the delivery
of general practice.
You will lead on coordinating, preparing, recording related
MDTs, ensuring that actions are completed. You will provide a single point of
contact for patients, their carers/families and other professionals.
You will be responsible for the
development, implementation, monitoring and auditing of the organisations
safeguarding registers, presenting at team meetings and ensuring that the
organisation is meeting its statutory obligations in terms of safeguarding in
order to improve outcomes for vulnerable families and adults.
As
part of the role you will work as a key part of the Primary Care Network (PCN)
multi-disciplinary team providing care coordination as directed by the PCN
Clinical Director.
Person Specification
Qualifications
Essential
- Minimum GCSE (or equivalent) inc. Maths and English grade C
Desirable
Experience
Essential
- Previous experience of working in General Practice;
- Knowledge and experience of general administration processes, record keeping, minute taking.
Desirable
- Working knowledge of chronic disease/conditions such as: heart disease, COPD, diabetes and their management
- Awareness of co-morbidities in Long Term Conditions;
- Experience/competence in: dementia screening, blood pressure checks and venepuncture;
- Experience of audit.
Person Specification
Qualifications
Essential
- Minimum GCSE (or equivalent) inc. Maths and English grade C
Desirable
Experience
Essential
- Previous experience of working in General Practice;
- Knowledge and experience of general administration processes, record keeping, minute taking.
Desirable
- Working knowledge of chronic disease/conditions such as: heart disease, COPD, diabetes and their management
- Awareness of co-morbidities in Long Term Conditions;
- Experience/competence in: dementia screening, blood pressure checks and venepuncture;
- Experience of audit.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
