Job summary
We are looking for an experienced receptionist to join our large friendly team.
Training and full induction will be carried out. FLEXIBILITY IS ESSENTIAL to cover 5 days with a total of 20 to 25 hours a week.
Qualifications Required: basic math's and English grade c or above.
Emis web knowledge desirable but not essential.
Main duties of the job
Main duties of the job
The main aspect of the role is to support our reception team to deliver primary care services to the patients.
We have a well established team offering telephone and front line support and advice to our patients.
About us
The role is based at 1 site.
We have a very large team and reliability and flexibility is paramount in this role.
About us
Job responsibilities
Arrange appointments and requests for home visits, including emergencies in keeping with the Practice Protocol.
To make appointments for patients with the GPs, Practice Nurses, Phlebotomists or for any adhoc clinics.
To notify and action all relevant bodies in relation to deceased patients.
To respond to all incoming telephone calls promptly and in a courteous manner giving your first name as a point of contact. Take/re-direct messages both accurately and timely.
To action the relevant GPs dairy on a daily basis/internal e-mail requests.
Respond to all queries and requests for assistance from patients and visitors at reception in a polite and courteous manner.
Job description
Job responsibilities
Job responsibilities
Arrange appointments and requests for home visits, including emergencies in keeping with the Practice Protocol.
To make appointments for patients with the GPs, Practice Nurses, Phlebotomists or for any adhoc clinics.
To notify and action all relevant bodies in relation to deceased patients.
To respond to all incoming telephone calls promptly and in a courteous manner giving your first name as a point of contact. Take/re-direct messages both accurately and timely.
To action the relevant GPs dairy on a daily basis/internal e-mail requests.
Respond to all queries and requests for assistance from patients and visitors at reception in a polite and courteous manner.
Job description
Job responsibilities
Job responsibilities
Arrange appointments and requests for home visits, including emergencies in keeping with the Practice Protocol.
To make appointments for patients with the GPs, Practice Nurses, Phlebotomists or for any adhoc clinics.
To notify and action all relevant bodies in relation to deceased patients.
To respond to all incoming telephone calls promptly and in a courteous manner giving your first name as a point of contact. Take/re-direct messages both accurately and timely.
To action the relevant GPs dairy on a daily basis/internal e-mail requests.
Respond to all queries and requests for assistance from patients and visitors at reception in a polite and courteous manner.
Person Specification
Qualifications
Essential
- Qualifications
- Essential
- GCSE English and Maths.
- Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Desirable
- Desirable
- Emis Web
- Training will be provided.
Person Specification
Qualifications
Essential
- Qualifications
- Essential
- GCSE English and Maths.
- Disclosure and Barring Service Check
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Desirable
- Desirable
- Emis Web
- Training will be provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.