Job responsibilities
Job responsibilities:
Human resources:
Ensure personnel records are
maintained for all staff, including DBS checks, absenteeism and training records
Operational management of annual
leave and sick leave policies in the practice
Implement mandatory and personal
development training
Undertake appraisals for front
line/non-clinical staff
Undertake first line management
responsibilities for Admin and nursing staff, including, but not limited to,
managing conduct/disciplinary issues, capability and absenteeism
Support the Practice manager in
the recruitment of staff
Implement pre-employment checks
and induction training for new staff
Deputise for Practice Manager to
ensure payroll and pensions processes are completed in a timely and accurate
manner
Finance:
Prepare claims as advised by the Practice
Manager for enhanced and other services and ensure payment received
Monitor monthly claims and
invoice submissions for receipt
Organisational:
Review and maintain the practice
continuity plan
Create and maintain a practice policy register and ensure the
reviews arecompleted appropriately
Maintain the content of practice
website, and production of the newsletter, leaflets and other local
publications
Responsible for the generation
and maintenance of all clinical rotas working with the nominated staff at each
practice for updating the clinical system with these
Responsible for the organization
and administration of medical student placements, FY2 rotations and GP
registrars
Responsible for administration
and management of locum bookings
Deputise in the absence of the Practice
manager
Premises and Equipment:
Delegated responsibility from the
Practice manager, in relation to allaspects of building maintenance and security
Responsible for overviewing stock
maintenance and financial efficiency of the same, liaising with the nominated
lead at each site to maximize efficiencies and cost savings
Information Technology:
Support the Practice manager in
the implementation and maintenance of all associated requirements, upgrades,
security and services supporting the practices IT systems
Audit and maintain
confidentiality of information
Research:
Administer and maintain research
projects in association with the Practice manager and Partners
Implement reports and audits to
support research projects and oversee associated correspondence
Responsible for financial aspects
in relation to research expenses and invoicing
Production of Performance and Quality Information:
- To
ensure staff are aware of the importance of maintaining disease registers
and assist in the validation process
- To
assist in the production of information for clinical audit as required by
the practice
- Data
quality.
- To
provide support and training for current and new staff ensuring that data
quality guidelines are understood and adhered to
- Practice
administrator for clinical system
- To
oversee the administration of the clinical systems, ensuring staff
complete housekeeping and backups as outlined in the practice policy
- To
ensure the clinical integrity of the system working with the CCG/local IT
support to implement their guidance
- To
oversee the security and validation processes for the clinical system
- To
provide support advice and training for current and new practice staff in
the use of the clinical system
- Support
the Practice manager with co-ordination of IT hardware
- To
maintain an equipment log ensuring that CCG and practice owned equipment
is readily identifiable
- To
provide support and training for current and new staff in resolving simple
problems with PCs and printers
- To
liaise with Nottinghamshire Health Informatics IT support or other IT
providers department to resolve other hardware and software issues
- Deputise
for the Practice manager in their absence
Complaints and Incidents
To maintain accurate records of all
complaints/incidents received
To undertake investigations and complete reports and
responses as appropriate
Liaise with NHS England the Patient Experience
Teams at other NHS Organisations as required to facilitate complete
investigations
Confidentiality:
- In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence
and have the right to expect that staff will respect their privacy and act
appropriately
- In
the performance of the duties outlined in this job description, the
post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare
workers. They may also have access
to information relating to the practice as a business organisation. All such information from any source is
to be regarded as strictly confidential
- Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will implement and lead on the
full range of promotion and management of their own and others health, safety
and security as defined in the practice Health & Safety policy, the
practice Health & Safety manual, and the practice Infection Control policy
and published procedures. This will include (but will not be limited to):
- Ensuring
job holders across the practice adhere to their individual
responsibilities for infection control and health and safety, using a
system of observation, audit and check, hazard identification, questioning,
reporting and risk management
- Maintain
an up to date knowledge of health and safety and infection control
statutory and best practice guidelines and ensure implementation across
the business
- Using
personal security systems within the workplace according to practice
guidelines
- Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks across the business
- Making
effective use of training to update knowledge and skills, and initiate and
manage the training of others
- Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards, and initiation of remedial /
corrective action where needed
- Actively
identifying, reporting, and correction of health and safety hazards and
infection hazards immediately when recognised
- Keeping
own work areas and general / patient areas generally clean, identifying
issues and hazards / risks in relation to other work areas within the
business, and assuming responsibility in the maintenance of general
standards of cleanliness across the business in consultation (where
appropriate) with other managers
- Undertaking
periodic infection control training (minimum annually)
- Routine
management of own team / team areas, and maintenance of work space
standards
- Demonstrate
due regard for safeguarding and promoting the welfare of children.
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards
and guidelines will affect own work
- Participate in audit where appropriate
