Personalised Care Roles Facilitator

Job description

Job responsibilities

Job summary

This role will support the Birmingham Solihull Training Hub with the development of the personalised care workforce which includes Social Prescribing Link Workers, Care Coordinators, Health and Wellbeing Coaches, across GP practices in the Birmingham Solihull Integrated Care System (BSol ICS) footprint. This post holder will act as a Facilitator to support the development of this workforce within primary care.

This post holder will support the advancement of the personalised care roles within primary care and will be responsible in delivering across a portfolio of projects relating to recruitment and development of the roles with key stakeholders including primary care employers, Primary Care Networks (PCN), BSol CCG, BSol ICS Health Education England (HEE), Personalised Care Institute (PCI) and NHS England/Improvement (NHEI). The post is an interactive role, developed in response to the demands of primary care, new emerging roles for paramedics in primary care and the latest GP Contract Additional Roles Programme.

Reporting to the Training Hub Operations Manager, the Personalised Care Role Facilitator will maintain responsibility to support staff working in the personalised care roles and projects in relation to workforce development within the BSol footprint. Demonstrating a commitment to high standards of service delivery and training, you will be a learning facilitator with demonstrable enthusiasm for paramedic roles in primary care. The role may also require the post holder to support the development and recruitment of other Allied Health Professional (AHP) when required.

Key responsibilities

The post holder will be employed by South Doc Services working within the Birmingham Solihull Training Hub, to deliver duties and responsibilities as listed:

1. To participate in recruitment and training of personalised care roles, which includes Social Prescribing Link Workers, Care Co-ordinators and Health and Wellbeing Coaches
2. Build working relationships with lead employers, trainers and any key stakeholders to facilitate the development of these roles
3. Promote the roles across the BSol footprint, in accordance with local and national guidelines
4. To offer guidance, support and updates to personalised care roles and other staff working in general practice
5. Identify areas for workforce development with regards to these roles
6. Train and support these professionals to perform optimally in their roles across the BSol footprint
7. Promote personalised care training amongst all health professions including, but not limited to, Pharmacists, Physiotherapists etc
8. Support the Training Hub team to support practices across BSol with workforce development
9. Promote additional services to all members of BSol, including training at practice and PCN level to support the uptake of available services
10. Seek advice from team members and healthcare professionals on matters beyond level of competence
11. Support the identification and development of learning opportunities for the personalised care roles and contribute to future curriculum development with training providers where applicable
12. Respond to requests for advice and support from other team members
13. Contribute to patient care and reduce hospital admissions by assisting with the design of services for the personalised care roles to support and implement
14. Adhere to organisational, local and national guidelines
15. Collect data for audit purposes
16. Attend meetings as required
17. Undertake additional training where necessary to provide improved or new services
18. Participate in the administrative and professional responsibilities of the service team
19. Act as a mentor for colleagues

Person Specification

Qualifications

Essential

• Educated to GCSE or equivalent
• Level 3 qualification in a relevant field (Health & Social Care, Health Trainer, Health Improvement, Community Family Worker, Psychology) or be working towards/willing to work towards
• Trained in Motivational Coaching and Behaviour Change
• Demonstrable commitment to professional and personal development

Experience

Essential

• Worked as either a Social Prescribing Link Worker, Health and Wellbeing Coach or Care Co-ordinator
• Working knowledge of the Personalised Care roles and how they link together
• Experience of delivering one to one support
• Knowledge of, and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health & safety

Desirable

• Primary Care experience
• Teaching/supervising/ training and mentoring ability across a multidisciplinary team
• Ability to design, implement and interpret policies and procedures
• Experience of partnership/collaborative working and of building relationships and exerting influence across a variety of organisations
• Experience of formulating plans, implementing them and taking practical follow up actions
• Ability to organise, plan and prioritise on own initiative and meet deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Doc Services

Address

West Heath Medical Centre

194-196 West Heath Road

Northfield

Birmingham

West Midlands

B31 3HB

Employer's website

http://southdocservices.co.uk/ (Opens in a new tab)