Go back
Lensfield Medical Practice

Receptionist

The closing date is 05 December 2025

Apply for this job

Job summary

This new role will cover all main reception duties acting as the welcoming face of the GP practice. Working with people including the frail / elderly and those with long term conditions as well as supporting the teams within the practice.

Please note there is no on site parking for this role.

Main duties of the job

Welcome patients and visitors to the practice providing a professional and efficient service. Overseeing the flow of clinics and communicating effectively with patients and internal staff. Providing admin support to the Patient Services Team.

About us

Located in central Cambridge Lensfield Medical Practice is a friendly and welcoming surgery looking after around 15000 patients.

We have a multi-disciplinary team comprising of GP's, Nurses, HCA's GP Registrars, Pharmacy Team, Advanced Nurse Practitioners and Paramedic.

Our clinical teams are supported by our Patient Services Team and Administrators.

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3715-25-0001

Job locations

48 Lensfield Road

Cambridge

CB2 1EH


Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Strong IT skills

Desirable

  • Experience of working in the NHS or a GP practice
  • Experience of working with dealing with vulnerable people

Qualifications

Essential

  • GCSE grade A to C (or equivalent) in English and Maths
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Strong IT skills

Desirable

  • Experience of working in the NHS or a GP practice
  • Experience of working with dealing with vulnerable people

Qualifications

Essential

  • GCSE grade A to C (or equivalent) in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lensfield Medical Practice

Address

48 Lensfield Road

Cambridge

CB2 1EH


Employer's website

https://www.lensfieldpractice.org (Opens in a new tab)

Employer details

Employer name

Lensfield Medical Practice

Address

48 Lensfield Road

Cambridge

CB2 1EH


Employer's website

https://www.lensfieldpractice.org (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Tanya Jackson-Turner

manager.lensfield@nhs.net

01223651020

Details

Date posted

18 November 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3715-25-0001

Job locations

48 Lensfield Road

Cambridge

CB2 1EH


Privacy notice

Lensfield Medical Practice's privacy notice (opens in a new tab)