St Richard’s Road Surgery

Prescription Clerk

The closing date is 22 August 2025

Job summary

To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.

Main duties of the job

Process repeat prescription requests in readiness for GP signature within agreed timeframe.

Reconcile medications to facilitate collection timetable.

Liaise with patients and Clinician's regarding medication queries

Ensure medication reviews are arranged by maintaining an accurate recall system

Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients

Update patient records as appropriate

Record and reported significant events accurately and appropriately, informing the Clinical Pharmacist immediately following internal reporting procedures

About us

We are a friendly team who work hard to deliver care to our practice population. The team meet together outside of work for social events such as theatre trips, summer BBQs and Christmas parties etc. Work/life balance is important for health and wellbeing, so we encourage everyone to take regular breaks to recharge.

Date posted

07 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3703-25-0002

Job locations

St. Richards Road Surgery

227 St. Richards Road

Deal

Kent

CT14 9LF

Job description

Job responsibilities

See attached for full Job Description and Person Specification.

Prescription Clerk job description & person specification

Job Title

Prescription Clerk

Line Manager

Clinical Pharmacist

Accountable to

Dr S Schulz and Partners

Hours per week

16.5

Primary Responsibilities

The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Process repeat prescription requests received by post, repeat prescription re-order form and the online patient access system, in accordance with practice protocol

b. Produce prescriptions for the GP to sign in an acceptable timeframe

c. Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe

d. Generate requests for medication on behalf of the patient for non-repeat items, where this has been agreed by the prescribing clinician.

e. Actively encourage patients to reconcile medications to facilitate monthly collections

f. Discuss with patients their requirements, encouraging patients to order only what they require

g. Act upon compliance issues, liaising with the appropriate clinician

h. Ensure medication reviews are arranged by maintaining an accurate recall system

i. Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients

j. Input data into the patients healthcare records as necessary

k. Deal with all prescription related enquiries in a timely manner

l. Record and reported significant events accurately and appropriately, informing the practice manager immediately

m. Read code data on EMIS Health Care System

n. Carry out system searches as requested

o. Maintain a clean, tidy, effective working area at all times

Secondary Responsibilities

In addition to the primary responsibilities, the prescription clerk may be requested to:

a. Support the practice clinical pharmacist as required

b. Partake in audit as directed by the audit lead

c. Support the Practice Manager in reviewing and updating the practice prescribing policy