Healthcare Assistant/Phlebotomist

Job description

Job responsibilities

Milborne Port Surgery is looking for a Health Care Assistant /Phlebotomist to join our fantastic practice team.

We pride ourselves on being an exceptional Practice with highly appreciative patients.

We are looking for a candidate who fits in well with the ethos of the practice.

Our priorities are great patient care, work-life balance and teamwork.

We are supporting numerous members of our team to gain additional professional qualifications and we host GP trainees so we have a good track record and expertise in providing education. We would support the right applicant to gain new skills and advance in their career.

The surgery prides itself on our very high patient satisfaction scores and continuity of care. We maintain the best of traditional general practice, whilst adopting new approaches that complement these values. We work as a team and maintain an open door policy where all staff have a voice and are able to access advice and support.

Our patients have made the following comments:

• "Excellent service, friendly, efficient, always tell people how lucky we are with our GP Service."
• "Can't thank all the surgery staff enough for their amazing service. It's by far the best out of previous surgeries."

Informal visits are encouraged so please get in touch and we will find a suitable time for you to come and meet the team and see the surgery for yourself.

Main duties of the job

The successful candidate will assist the GPs and other clinicians in the delivery of healthcare, with main responsibilities in the areas of delivering practical procedures such as taking blood samples, recording ECGs, gathering data from patients such as smoking status, blood pressure and weight and delivering basic health interventions such as providing standard, agreed advice on a selected range of conditions and lifestyle modifications.

Involvement in our in-house educational and multidisciplinary team meetings will add to job satisfaction and contribute to good patient care.

Our salaried GP says:

"I can honestly say [joining Milborne Port Surgery] was the best work-related decision I've made. We have a wonderful team, who work well together and are supportive. I was made to feel welcome from the start and ever since."

Please apply promptly if interested. We reserve the right to close applications early if suitable candidate(s) are found.

About us

Milborne Port Surgery is located in a pretty rural village in South Somerset. It is close to the beautiful Abbey town of Sherborne. There are excellent local schools (state and independent) and easy transport connections to London and the beautiful Jurassic Coast.

The surgery is an exceptional practice with a lovely team, light, airy rooms, countryside views, and appreciative patients. Recent patient feedback: Family & Family test Feedback 96% - very good / good.

We provide NHS services to 7250 patients with a well established team including 3 GP partners, 4 salaried GPs, 1 Paramedic Practitioner, 1 Practice Nurse, 1 Nursing Associate and 2 HCAs plus allied HCPs: Pharmacists, Musculoskeletal practitioner and Health Coaches. We are supported by an excellent reception and administrative team. We hold evening socials and enjoy plenty of cake - eaten frequently but in moderation!

We are an independent practice, and part of a Primary Care Network of like-minded rural practices, which grew out of a pre-existing collaboration to deliver transformed patient care as part of an innovative NHS Vanguard programme.

If you share our enthusiasm for the NHS, believe in the value of primary care and want to join a forward-thinking team committed to patient and staff wellbeing we would be delighted to hear from you. Milborne Port Surgery is an equal opportunities employer.

Job description

Overview of responsibilities

• Establish and maintain communication with a range of people in a form that is appropriate to them and the situation.
• Perform a variety of clinical tasks for which you have appropriate training
• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems and agreed clinical codes.
• Maintain stocks of clinical materials and equipment in consulting rooms
• Prepare and maintain environments and equipment before, during and after patient care interventions.
• Monitor and maintain health, safety and security of self and others.
• Contribute to the improvement of services.
• Maintain quality in own work and encourage others to do the same.
• Support equality and value diversity, identifying when own or others behaviour undermines equality and diversity.
• Recognise and report situations where there might be a need for action to maintain a safe environment and report potential risks to patients, staff and the safe running of the practice in a timely manner.
• Preserve patient confidentiality and dignity, and treat patients with care and compassion.

Clinical Skills (whilst appropriate training will be arranged where an existing competency is not demonstrated / documented and the skill is needed, relevant pre-existing skills will be a favourable factor when considering applications):

• Undertake record and follow guidelines for the tasks for which you have received appropriate training.
• Measuring and recording:
• blood pressure
• pulse rate and rhythm
• blood oxygen saturation
• temperature
• height and weight
• body mass index
• Record ECGs (electrocardiograms)
• Venipuncture (collecting blood samples from patients via insertion of a needle in a vein)
• Urinalysis
• preparation of specimens for investigation by the pathology laboratory.
• Ensure clinical rooms are clean and well stocked.
• Give accurate and appropriate information to patients and groups within own competence.
• Plan, develop and implement ways of raising and promoting awareness of health and well-being, keeping records of what has been done.
• Provide support and encouragement to patients to self manage their conditions as appropriate.
• Act as a chaperone, when requested.

Additional responsibilities

• All team members are expected to take on some administrative, leadership or managerial duties according to their abilities and expertise, and often their personal interests. These should not be excessive and will not be the main role of a health care assistant.

Person Specification

Qualifications

Essential

• Full Driving Licence
• Qualifications in relevant skills such as phlebotomy (venipuncture)
• Be able to reliably commute or plan to relocate before starting work

Desirable

• Care Home, Home care, Care plans, can speak English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milborne Port Surgery

Address

Gainsborough

Milborne Port

Dorset

DT9 5FH

Employer's website

https://www.milborneportsurgery.nhs.uk/ (Opens in a new tab)