Care Navigator (Care Coordinator - ARRS)

Job summary

Avonside Health Centre is a friendly GP Practice. Patient care is at the forefront of everything we do. We are looking for a new part-time Care Navigator to join our diverse team under the Additional Roles Reimbursement Scheme, and to help promote our values as a Practice. This role is for 31 hours a week working:

• Mondays 8.15 to 13.00
• Tuesdays 8.15 to 18.00 with a 1 hour unpaid lunch break
• Thursdays 8.15 to 18.00 with a 1 hour unpaid lunch break
• Fridays 8.15 to 18.00 with a 1 hour unpaid lunch break

Main duties of the job

The Care Navigator role ties all aspects of patient care together including assisting patient queries and booking appointments to processing secondary care communications. The key focus is to improve a patients journey and experience to ensure they receive the best care possible.

About us

We believe our team are our strongest assets, and as such we strive to provide a positive and supportive working environment. We offer a salary progression plan for this role as well as membership of the generous NHS Pension Scheme, occupational sick pay after 12 months employment, and we also provide access to an Employee Assistance Programme.