Receptionist/Administrator

Spring Grove Medical Practice

Information:

This job is now closed

Job summary

The role involves working 35 hours per week as a receptionist and administrator in an NHS general practice surgery , Spring Grove Medical Practice, Thornbury Road Health Centre, Isleworth TW7 4HQ.

See our website: springgrovemedicalpractice.co.uk

Main duties of the job

Receptionist role involves assisting patients face-to-face, by phone and online; and to liaise with hospital departments, interpreter services, transport services etc.

Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc

About us

We are a training practice for GP registrars, clinical pharmacists etc. Our premises consist of a spacious and quite modern health centre. 7,500 patients are registered with our practice, and there is a diverse mixture of ethnic minorities. We have 4 doctors and trainees. Our clinical software is EMIS Web.

Date posted

13 September 2023

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3680-23-0009

Job locations

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ


Job description

Job responsibilities

35 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Start as soon as possible

Receptionist role is to assist patients face-to-face and on the phone, and to liaise with hospital departments, interpreter services, transport services etc.

Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc.

Benefits 4 weeks paid annual leave plus bank holidays

Option to join NHS pension scheme

Training provided

Job description

Job responsibilities

35 hours/week spread over Monday to Friday plus plenty of overtime opportunities

Start as soon as possible

Receptionist role is to assist patients face-to-face and on the phone, and to liaise with hospital departments, interpreter services, transport services etc.

Administrative role involves processing messages by phone, fax and email; processing repeat prescription requests; data entry onto computers; contacting patients to arrange special appointments etc.

Benefits 4 weeks paid annual leave plus bank holidays

Option to join NHS pension scheme

Training provided

Person Specification

Knowledge and skills

Essential

  • Good interpersonal and communication skills. Able to work well with other team members.

Qualifications

Desirable

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of assisting/serving the general public in a work environment.
Person Specification

Knowledge and skills

Essential

  • Good interpersonal and communication skills. Able to work well with other team members.

Qualifications

Desirable

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Experience of assisting/serving the general public in a work environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spring Grove Medical Practice

Address

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ


Employer's website

https://www.springgrovemedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Spring Grove Medical Practice

Address

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ


Employer's website

https://www.springgrovemedicalpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Mrs Meenakshi Luthra

mini.luthra@nhs.net

02086301058

Date posted

13 September 2023

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3680-23-0009

Job locations

Thornbury Road Health Centre

Thornbury Road

Isleworth

Middlesex

TW7 4HQ


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