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The Hollies Medical Centre

Primary Care Healthcare Assistant - Full Time

The closing date is 07 September 2025

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Job summary

Interviews are planned for the week commencing 8th September 2025.

Our HCAs undertake responsibility for routine clinical and non-clinical duties as delegated by a registered practitioner, including defined clinical or therapeutic interventions within the limits of their competence. Their work is guided by standard operating procedures, protocols or systems of work but they are expected to exercise autonomy within their delegated area of responsibility, to make non-complex decisions and report these back to assist in patient care evaluation and in broader service development and quality assurance activities. They will be expected to answer or escalate patient queries and be flexible in supporting patients and the wider team. The candidate will be expected to demonstrate key behaviours consistent with the values identified for delivering compassionate care.

Main duties of the job

The post holder will work under indirect supervision of the practice nurse team (or in partnership with practice clinicians and GPs) to deliver routine clinical and non-clinical duties including patient treatment and care. Treatment and care interventions undertaken by the post holder will be delegated by a registered practitioner and provided with the informed consent of the patient following policy, procedures and agreed protocols. In addition to treatment and care interventions our HCAs are also expected to exercise some autonomy and make non-complex decisions so as to assist in patient care evaluation and in broader service development and quality assurance activities e.g. audit. They may also provide supervision to more junior members of staff where appropriate. The HCA will be accountable to all partners, practice managers and nursing team lead.

About us

We are a dynamic Training practice with nearly 11,000 patients, boasting an expanding multidisciplinary team, incredibly supportive nursing, management and administrative team and based in recently refurbished premises in Sheffield Centre.

Consistently voted in the top of Sheffield's GP practices for patient care. We continue to develop our ways of work to best suit our patients, staff and the ever-changing needs of the world we live in.

We are an active member of our community and PCN with a strong Training history, Care Home record and are involved in the development of shared clinical roles.

TPP SystmOne clinical system

AccurRx Total Triage appointment system

High QOF achievers

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Compressed hours

Reference number

A3675-25-0001

Job locations

20 St Andrews Road

Sheffield

S11 9AL


Job description

Job responsibilities

Key Responsibilities

To undertake the following in accordance with practice procedures and protocols:

Clinical Practice:

Phlebotomy

Wound care

Intramuscular Injections i.e. Seasonal Influenza, Covid-19, Pneumonia and Shingles vaccinations and B12 injections

Spirometry/Peak Flow/FeNO

Chaperoning duties

Long Term Condition, New Patient and general Health Checks

Undertake home visits to help provide appropriate clinical care to House Bound Patients

Undertake a range of diagnostic procedures e.g. urinalysis, blood pressure monitoring, pregnancy tests, near patient blood glucose testing, hearing tests, diabetic foot checks, glucose tolerance tests, ECGs plus others where required (within capabilities and as required for the role)

Delivery of health promotion e.g. smoking reduction advice, diet, exercise and alcohol

Maintain stocks control for all clinical rooms

Supporting practitioners to carry out healthcare activities

Supporting with network services e.g vaccination programs etc

Administration:

Maintaining patient records held both on paper and digitally

Summarising of new patient records when received on SytmOne

Taking part and control clinical maintenance visits such as Equipment Calibrations.

Responsible for the monitoring and ordering of blood bottles, needles and associated practice stock

Responsible for the receiving and returning and ordering of equipment

Personal:

Supporting the activities of other team members

Maintaining safe environment for patients, visitors and staff

Verbally reporting to staff and to relay concerns from patients and relatives to the nursing team in respect of changes in patient condition

Working within the practice and personal boundaries

Participating in meetings and training as required

Developing personal knowledge and skills

Contributing to audit and other quality/service improvement interventions

Accountability to all partners

Job description

Job responsibilities

Key Responsibilities

To undertake the following in accordance with practice procedures and protocols:

Clinical Practice:

Phlebotomy

Wound care

Intramuscular Injections i.e. Seasonal Influenza, Covid-19, Pneumonia and Shingles vaccinations and B12 injections

Spirometry/Peak Flow/FeNO

Chaperoning duties

Long Term Condition, New Patient and general Health Checks

Undertake home visits to help provide appropriate clinical care to House Bound Patients

Undertake a range of diagnostic procedures e.g. urinalysis, blood pressure monitoring, pregnancy tests, near patient blood glucose testing, hearing tests, diabetic foot checks, glucose tolerance tests, ECGs plus others where required (within capabilities and as required for the role)

Delivery of health promotion e.g. smoking reduction advice, diet, exercise and alcohol

Maintain stocks control for all clinical rooms

Supporting practitioners to carry out healthcare activities

Supporting with network services e.g vaccination programs etc

Administration:

Maintaining patient records held both on paper and digitally

Summarising of new patient records when received on SytmOne

Taking part and control clinical maintenance visits such as Equipment Calibrations.

Responsible for the monitoring and ordering of blood bottles, needles and associated practice stock

Responsible for the receiving and returning and ordering of equipment

Personal:

Supporting the activities of other team members

Maintaining safe environment for patients, visitors and staff

Verbally reporting to staff and to relay concerns from patients and relatives to the nursing team in respect of changes in patient condition

Working within the practice and personal boundaries

Participating in meetings and training as required

Developing personal knowledge and skills

Contributing to audit and other quality/service improvement interventions

Accountability to all partners

Person Specification

Qualifications

Essential

  • GCSE grade A-C in English and Maths or a pass at a minimum of Level 2 Functional Skills in Maths and English (or equivalent)
  • Basic computer experience
  • Level 3 QCF Diploma in Clinical Healthcare Support

Desirable

  • GCSE science or health and social care related subject
  • Full UK Driving License

Personal Qualities

Essential

  • Upholds the values as defined in the NHS Constitution
  • Can demonstrate key behaviors consistent with the values identified for delivering compassionate care.
  • Can demonstrate motivation, ability and commitment to working on own initiative or as part of a team
  • Reliable, resilient, flexible and responsive to change in accordance with the practice needs
  • Can demonstrate an ability to value the opinions of others
  • Willingness to undergo training/education for both practice and service needs
  • Willingness to work towards professional and performance objectives (appraisal)

Experience

Essential

  • Experience of working as a qualified Healthcare Assistant
  • Wound care
  • Phlebotomy
  • Long Term Conditions management

Desirable

  • Intramuscular Injections
  • Working in Primary Care
Person Specification

Qualifications

Essential

  • GCSE grade A-C in English and Maths or a pass at a minimum of Level 2 Functional Skills in Maths and English (or equivalent)
  • Basic computer experience
  • Level 3 QCF Diploma in Clinical Healthcare Support

Desirable

  • GCSE science or health and social care related subject
  • Full UK Driving License

Personal Qualities

Essential

  • Upholds the values as defined in the NHS Constitution
  • Can demonstrate key behaviors consistent with the values identified for delivering compassionate care.
  • Can demonstrate motivation, ability and commitment to working on own initiative or as part of a team
  • Reliable, resilient, flexible and responsive to change in accordance with the practice needs
  • Can demonstrate an ability to value the opinions of others
  • Willingness to undergo training/education for both practice and service needs
  • Willingness to work towards professional and performance objectives (appraisal)

Experience

Essential

  • Experience of working as a qualified Healthcare Assistant
  • Wound care
  • Phlebotomy
  • Long Term Conditions management

Desirable

  • Intramuscular Injections
  • Working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hollies Medical Centre

Address

20 St Andrews Road

Sheffield

S11 9AL


Employer's website

https://www.theholliesmc.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Hollies Medical Centre

Address

20 St Andrews Road

Sheffield

S11 9AL


Employer's website

https://www.theholliesmc.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Practice Manager

Mamen Vicente

mamen.vicente@nhs.net

01142550094

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Compressed hours

Reference number

A3675-25-0001

Job locations

20 St Andrews Road

Sheffield

S11 9AL


Supporting documents

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