Job summary
We are looking to recruit a Care Coordinator to undertake work in line with PCN
Directed priorities based within our practice. The individual will
Provide administrative support across specific areas of identified work and patients in line with the
requirements of the DES/LES specification which will include the new Enhanced
Health in Care Homes Framework. You will be working alongside other Care
Coordinators based within our PCN.
To enhance our team, we are
looking for highly motivated individual to work with a cohort of patients for
example part of the Care Coordinator role would be to support the
Multi-Disciplinary Teams (MDTs) within the practice to deliver effective,
co-ordinated care for patients in care homes. This is a part time role and we
are looking to appoint someone between 15- 16 hours a week.
This role is not particularly a patient facing role.
Experience of working in Primary Care is essential as it being able to use
Systm1. If you have worked in reception or admin role this would be a good
progression
Main duties of the job
Main duties of the job
Key Areas would be support for (but not all as the role is less than half time) :-
- Enhanced Health in Care Home Framework implementation and ongoing requirements e.g. Weekly MDT Meeting
- Development of implementation of enhanced Services to Care homes working with PCN and Care Homes re communication and delivery etc.
- Collation of information from systems e.g. Ardens Manager/System 1 to identify and implement actions for specific cohort of patients across the practice and PCN
For example:
- Care Home patients
- Case Management
- QOF Quality areas Currently Learning Disabilities & Early Cancer Specification Pull together information at Practice level understanding what needs to be done Arrange reviews/screening etc working with the practice to put in place. Chase up non attendance.
- Be aware and promote Services and look for best practice in areas under their remit from websites/NHS platforms etc. both for patients and practice DES Service Specifications Early Cancer/
- SMRs
- IIF Areas being monitored .Identify areas requiring improvement and work on actions with the practice.
- Work closely with Social Prescribing Link Workers to understand how the service is being used and what benefits are being seen in Practice.
About us
Overview of your organisation
We are a small practice team: 1lead GP, 2 locum GPs, ANP,PN, HCA, Practice Manager, DPM, Medical Secretary and 5 reception/admin staff.
We are a friendly, motivated team with patient care at the fore front.
We are looking for a motivated, team player to join us.
We are a well-established town centre GP practice seeking to recruit a care co-ordinator to join our friendly team.
verview of your organisation
We are a small practice team: 1lead GP, 2 locum GPs, ANP,PN, HCA, Practice Manager, DPM, Medical Secretary and 5 reception/admin staff.
We are a friendly, motivated team with patient care at the fore front.
We are looking for a motivated, team player to join us.
We are a well-established town centre GP practice seeking to recruit a care co-ordinator to join our friendly team.
We are part of Wentworth 1 Primary Care
Network which includes 7 member practices, which provides primary care for over 52,000
patients
Our 7 practices work
together to form a strong partnership called Wentworth 1 Primary Care Network
or commonly referred to as Wentworth 1 PCN.
Job description
Job responsibilities
The post holder, working closely with the practice team, care homes, our PCN and existing community services will:
Work collaboratively with other teams and services to maintain
an effective and efficient service.
Plan and organise work using own initiative, whilst being able
to work as a valuable team member.
Be able to identify suitable patients from within cohort and
make referrals to relevant service providers e.g. SPLW
Plan & attend MDT meetings, having
proactively prepared any actions prior to the meeting and ensure all relevant
clinical and non-clinical staff are present.
To provide and receive sensitive information about difficult or
complex matters respecting confidentiality at all times.
Receive, record and collate information and maintain accurate
electronic records of patient care and planned service provision, across the
agreed cohort of patients including hospital admission and discharge
information for Care Homes, chasing up outstanding areas here required.
Signpost service users and carers to relevant services ensuring
that patients have good quality information.
Cooperate and support colleagues to share best practice,
complete tasks to maximise effectiveness and team performance.
Take part in appropriate training and take responsibility for
own personal development.
Contribute to the development of the role and systems, to
effectively enhance the service provided and improve outcomes.
Create and maintain accurate records of outputs for each area of
responsibility to ensure that care is provided in a timely manner
Undertake any tasks consistent with the level of the post and
the scope of the role, ensuring that work is delivered in a timely and
effective manner
Duties may vary from time to time
without changing the general character of the post or the level of
responsibility
Job description
Job responsibilities
The post holder, working closely with the practice team, care homes, our PCN and existing community services will:
Work collaboratively with other teams and services to maintain
an effective and efficient service.
Plan and organise work using own initiative, whilst being able
to work as a valuable team member.
Be able to identify suitable patients from within cohort and
make referrals to relevant service providers e.g. SPLW
Plan & attend MDT meetings, having
proactively prepared any actions prior to the meeting and ensure all relevant
clinical and non-clinical staff are present.
To provide and receive sensitive information about difficult or
complex matters respecting confidentiality at all times.
Receive, record and collate information and maintain accurate
electronic records of patient care and planned service provision, across the
agreed cohort of patients including hospital admission and discharge
information for Care Homes, chasing up outstanding areas here required.
Signpost service users and carers to relevant services ensuring
that patients have good quality information.
Cooperate and support colleagues to share best practice,
complete tasks to maximise effectiveness and team performance.
Take part in appropriate training and take responsibility for
own personal development.
Contribute to the development of the role and systems, to
effectively enhance the service provided and improve outcomes.
Create and maintain accurate records of outputs for each area of
responsibility to ensure that care is provided in a timely manner
Undertake any tasks consistent with the level of the post and
the scope of the role, ensuring that work is delivered in a timely and
effective manner
Duties may vary from time to time
without changing the general character of the post or the level of
responsibility
Person Specification
Experience
Essential
- Experience of working in Primary Care is essential.
- Experience of working with Systm1 Clinical System.
- Excellent communications skills
- Must be able to work to standard practice policies with regards to Health and Safety, Confidentiality, Equality and Diversity.
- Must be able to work autonomously & prioritise own workload
Desirable
- If you have worked in General Practice reception or admin role this would be good progression
Qualifications
Essential
- Essential criteria:
- Good general standard of education including English and Maths.
Desirable
- Administration qualification or equivalent.
Person Specification
Experience
Essential
- Experience of working in Primary Care is essential.
- Experience of working with Systm1 Clinical System.
- Excellent communications skills
- Must be able to work to standard practice policies with regards to Health and Safety, Confidentiality, Equality and Diversity.
- Must be able to work autonomously & prioritise own workload
Desirable
- If you have worked in General Practice reception or admin role this would be good progression
Qualifications
Essential
- Essential criteria:
- Good general standard of education including English and Maths.
Desirable
- Administration qualification or equivalent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.