Frailty Healthcare Assistant and Wellbeing Coordinator

Job description

Job responsibilities

The Frailty HCA and Wellbeing Coordinator will play an important role within our PCN working closely with our GP practice teams, our PCN Living Well Team and wider health and social care and community colleagues. You will be delivering patient care for our frail and housebound patients throughout the organisation under the guidance of our Frailty Matron.

The key responsibilities of the role are outlined below:

Provide HCA patient care to our frail and housebound patients in their home including but not limited to blood pressure checks, venepuncture, undertaking INRs, simple dressings, blood sugar testing and dementia reviews.

Assess for and order equipment for patients.

Bring together a persons identified care and support needs and explore their options to meet these into a single personalised care and support plan. Identifying where additional input is needed from a frailty nurse or the wider primary care team.

Ensure that people have good quality information to help them make choices about their care and structure conversations using a coaching approach.

Improve continuity of care by acting as a point of contact for people, families and professionals.

Lead the management of the frailty email inbox, ensuring that all messages are dealt with efficiently and any necessary actions are assigned.

Where necessary coordinator and run MDT meetings.

Attend MDT meetings and carry out resulting actions agreed during the meeting.

Provide coordination and navigation for people and their carers across health and care services, alongside working closely with our Living Well Team (Social Prescribing Link Workers, Frailty Nurses and Care Coordinators) and all members of our primary care teams.

Work closely with our Care Coordinators to provide timely access to healthcare at home for those approaching end of life.

With the support of the Practice and Network proactively identify a cohort of people in need of anticipatory coordinated support, using local knowledge and population health intelligence.

Person Specification

Qualifications

Essential

• - Good standard of education with 5 C/GCSEs or equivalent

Desirable

• - Care Certificate
• - Training in health coaching/motivational interviewing or equivalent

Experience

Essential

• - Experience of working in the NHS (preferably in Primary Care) as an HCA or other clinical role.
• For full criteria for the person specification please see the attached Job Description and Person Specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North & South Gloucestershire Primary Care Network

Address

c/o Brockworth Surgery

Abbotswood Road

Gloucester

Gloucestershire

GL3 4PE

Employer's website

https://www.brockworthsurgery.nhs.uk (Opens in a new tab)