Medical Receptionist
Beeches Green Surgery
The closing date is 16 May 2024
Job summary
Beeches Green Surgery is looking for a Medical
receptionist to join our friendly and hardworking team.
The ideal candidate will have excellent customer service
and communication skills and work as part of a team. Previous experience of
working in a GP Practice is desirable but not necessary as full training will
be given.
We require someone who is reliable and fully flexible to
cover holidays and sickness when needed.
For an informal discussion or visit please contact the
Practice Manager, Rebekah Bircher on 01453 763980.
Main duties of the job
Administrative:
- To have a thorough knowledge of all Practice procedure
- To work in accordance with written protocols
- Pulling/filing of notes as necessary
- Filing post in medical records
- Photocopying /scanning
Reception
- Open and close the practice according to Practice procedures
- Book, cancel or amend appointments for patients
- Handle prescription requests in accordance with Practice protocol
- Deal with patient enquiries
- Take messages and enter information on appropriate systems
- Deal with test results
- Maintain stationary stocks in reception and GP consultation rooms
- Ensure reception area is clean and tidy
Information Technology
- Registration of new patients computer data entry and medical records
- Process change of address
- Registration of patients for online services
Telephone
- Have a working knowledge of the telephone system
- Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team
Other Tasks
- General clerical or administrative duties as required
About us
Beeches Green Surgery is a friendly, busy practice in the heart of Stroud. The reception team is integral to the day to day running of the practice.
Job description
Job responsibilities
Job
Responsibilities
Administrative:
- To have a thorough knowledge of
all Practice procedures
- To work in accordance with
written protocols
- Pulling/filing of notes as
necessary
- Filing post in medical records
- Fax and photocopy as requested
Reception
- Open and close the practice
according to Practice procedures
- Book, cancel or amend
appointments for patients
- Handle prescription requests in
accordance with Practice protocol
- Deal with patient enquiries
- Take messages and enter
information onto appropriate systems
- Deal with test results
- Maintain stationary stocks in
reception and GP consultation rooms
- Ensure reception area is clean
and tidy
Information
Technology
- Registration of new patients –
computer data entry and medical records
- Process change of address
- Registration of patients for
online services
Telephone
- have a working knowledge of the
telephone system
- Receive incoming telephone calls,
record messages accurately and make contact with other members of the
healthcare team
Other
Tasks
- general clerical or
administrative duties as required
The
job description is not an exhaustive list of duties. Receptionists are required to be adaptable
and willing to undertake a wide range of duties within the practice. The job description will be reviewed and
updated on a regular basis to ensure the business needs of the Practice are
met.
Job description
Job responsibilities
Job
Responsibilities
Administrative:
- To have a thorough knowledge of
all Practice procedures
- To work in accordance with
written protocols
- Pulling/filing of notes as
necessary
- Filing post in medical records
- Fax and photocopy as requested
Reception
- Open and close the practice
according to Practice procedures
- Book, cancel or amend
appointments for patients
- Handle prescription requests in
accordance with Practice protocol
- Deal with patient enquiries
- Take messages and enter
information onto appropriate systems
- Deal with test results
- Maintain stationary stocks in
reception and GP consultation rooms
- Ensure reception area is clean
and tidy
Information
Technology
- Registration of new patients –
computer data entry and medical records
- Process change of address
- Registration of patients for
online services
Telephone
- have a working knowledge of the
telephone system
- Receive incoming telephone calls,
record messages accurately and make contact with other members of the
healthcare team
Other
Tasks
- general clerical or
administrative duties as required
The
job description is not an exhaustive list of duties. Receptionists are required to be adaptable
and willing to undertake a wide range of duties within the practice. The job description will be reviewed and
updated on a regular basis to ensure the business needs of the Practice are
met.
Person Specification
Experience
Essential
- Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent
Person Specification
Experience
Essential
- Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.