Job summary
The healthcare assistant will deliver safe,
high-quality primary care services to our patients and assist the nursing and
clinical team in the provision of treatment, preventative care, health
promotion and patient education, working as part of the practice
multidisciplinary team, delivering care within their scope of practice to our
patients.
Main duties of the job
About us
Lister Medical Centre is based in Harlow, Essex.
We are a well-established, friendly teaching practice, and our dedicated
team includes 8 GPs, 4 Emergency Care Practitioners, 3 Practice Nurses, 2
Nursing Associates, 2 Physician Associate, 4 HCAs and 17 admin/support staff.
We have been providing a full range of GP services for over 30 years and have a
patient list size of over 21,000 patients.
As a teaching practice, we have Foundation Doctors and Students from
Cambridge University based with us.
We are situated in a purpose-built health centre close to local
amenities.
Please note: We are unable to offer sponsorship
Job description
Job responsibilities
Clinical:
- Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, height, weight, waist circumference and Body Mass Index, measurement of legs for compression hosiery, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics and health promotion programmes
- Record of blood pressure
- Record of peak flow
- Record information both manually and on computer system
- Maintain equipment
- Undertake other clinical activities identified by the practice nurse or doctor in accordance with agreed written protocols
- Act as chaperone support if required by doctors
- Venepuncture, wound care/dressings, ABPM, ECGs, Urinalysis, routine blood pressure, blood glucose, urine dips etc
- Assist Minor Ops
- Undertake new patient and NHS Health Checks
- Phlebotomy
- FeNo testing and ABPI (doppler) tests
- Administration
- Complete LTC clinics
- Administer flu, shingles, pneumococcal vaccinations and B12 injections
- Ensure specimens are recorded and ready for onward transportation
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
- Deliver opportunistic health promotion where appropriate
- Process and manage laboratory samples requested by clinical team
- Undertake vaccine/cold chain storage, monitoring and recording
- Prepare and maintain environments and equipment before, during and after patient care interventions
- Assist the nursing staff in screening programmes
Clerical:
- Maintain, store and retrieve records - computerised
- Receive and transmit information by telephone to agreed practice standard with particular attention to confidentiality
Housekeeping:
- Ensure infection control measures are uphold in line with practice guidelines.
- Prepare clinical areas, including instrument preparation for specific clinical sessions
- Maintain stock levels of equipment and materials according to the needs of the practice in conjunction with the Health Care Support Workers
- In discussion with the nursing team, be responsible for supplying health promotion materials in the waiting area and consulting rooms
Job description
Job responsibilities
Clinical:
- Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, height, weight, waist circumference and Body Mass Index, measurement of legs for compression hosiery, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics and health promotion programmes
- Record of blood pressure
- Record of peak flow
- Record information both manually and on computer system
- Maintain equipment
- Undertake other clinical activities identified by the practice nurse or doctor in accordance with agreed written protocols
- Act as chaperone support if required by doctors
- Venepuncture, wound care/dressings, ABPM, ECGs, Urinalysis, routine blood pressure, blood glucose, urine dips etc
- Assist Minor Ops
- Undertake new patient and NHS Health Checks
- Phlebotomy
- FeNo testing and ABPI (doppler) tests
- Administration
- Complete LTC clinics
- Administer flu, shingles, pneumococcal vaccinations and B12 injections
- Ensure specimens are recorded and ready for onward transportation
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
- Deliver opportunistic health promotion where appropriate
- Process and manage laboratory samples requested by clinical team
- Undertake vaccine/cold chain storage, monitoring and recording
- Prepare and maintain environments and equipment before, during and after patient care interventions
- Assist the nursing staff in screening programmes
Clerical:
- Maintain, store and retrieve records - computerised
- Receive and transmit information by telephone to agreed practice standard with particular attention to confidentiality
Housekeeping:
- Ensure infection control measures are uphold in line with practice guidelines.
- Prepare clinical areas, including instrument preparation for specific clinical sessions
- Maintain stock levels of equipment and materials according to the needs of the practice in conjunction with the Health Care Support Workers
- In discussion with the nursing team, be responsible for supplying health promotion materials in the waiting area and consulting rooms
Person Specification
Experience
Essential
- Experience of working with the general public, healthcare setting or a primary care environment
- You will be expected to be able to provide a range of GP care including:
- Measurement of height and weight
- calculation of BMI
- Urinalysis
- Recording of blood pressure
- Recording of peak flow
- recording information both manually and on computer system
- Maintaining equipment
- Undertaking other clinical activities - Identified by the practice nurse or doctor in accordance with agreed written protocols
- Act as chaperone support if required by doctors
- ECG
- Venepuncture, wound care/dressing
- Undertake mental health/new patient health checks
- Experience of patient and customer facing roles.
- Computer literate
- Infection control
- Experience of working in SystmOne
- Ability to organise and prioritise workload to achieve deadlines.
- Ability to investigate complex patient queries and anomalies when required.
- Ability to monitor and process accurate patient data.
- Commitment to equalities and the promotion of diversity in all aspects of working.
- Being open to innovative thinking and assist in developing new ways of working/systems as required
- Advanced communication skills
- ability to respond to potential emergency situations
- To adhere to the practice core values and to ensure patients, colleagues and other partners are treated with dignity and respect
- To display compassion and empathy for patients putting them at the centre of their care
Desirable
- Phlebotomy
- Assist minor ops
Qualifications
Essential
- Experience of primary care/GP practices
- Good standard of general education with a minimum GCSE grade c in English and maths, or equivalent.
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Desirable
- NVQ in health care
- Previous completion of the HCA care certificate
- Phlebotomy certification
- Vaccination certification
Person Specification
Experience
Essential
- Experience of working with the general public, healthcare setting or a primary care environment
- You will be expected to be able to provide a range of GP care including:
- Measurement of height and weight
- calculation of BMI
- Urinalysis
- Recording of blood pressure
- Recording of peak flow
- recording information both manually and on computer system
- Maintaining equipment
- Undertaking other clinical activities - Identified by the practice nurse or doctor in accordance with agreed written protocols
- Act as chaperone support if required by doctors
- ECG
- Venepuncture, wound care/dressing
- Undertake mental health/new patient health checks
- Experience of patient and customer facing roles.
- Computer literate
- Infection control
- Experience of working in SystmOne
- Ability to organise and prioritise workload to achieve deadlines.
- Ability to investigate complex patient queries and anomalies when required.
- Ability to monitor and process accurate patient data.
- Commitment to equalities and the promotion of diversity in all aspects of working.
- Being open to innovative thinking and assist in developing new ways of working/systems as required
- Advanced communication skills
- ability to respond to potential emergency situations
- To adhere to the practice core values and to ensure patients, colleagues and other partners are treated with dignity and respect
- To display compassion and empathy for patients putting them at the centre of their care
Desirable
- Phlebotomy
- Assist minor ops
Qualifications
Essential
- Experience of primary care/GP practices
- Good standard of general education with a minimum GCSE grade c in English and maths, or equivalent.
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
Desirable
- NVQ in health care
- Previous completion of the HCA care certificate
- Phlebotomy certification
- Vaccination certification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
