The Welby Group

GP Administrator (Maternity Cover)

Information:

This job is now closed

Job summary

Are you seeking a thrilling career that blends versatility and human connection?

Be the trailblazer in our cutting-edge general practice as a dynamic GP Administrator. Embrace the excitement of a role that fuses administrative mastery with impactful patient engagement, both face-to-face and over the phone.

Elevate your skills in a modern setting where every task is an opportunity to make a difference. Embrace the challenge of a diverse and engaging workload that keeps you on your toes, leaving monotony behind and welcoming each day with anticipation.

Main duties of the job

As an Administrator at our GP Surgery, your main role will be dealing with the administration tasks generated by patients and our clinicians, from responding to patient queries on Ask My GP, repeat prescription requests, Scanning and matching outpatients' letters and documents to patients' files. You will also rotate on our reception, where you will be greeting and directing patients, using the appointment system, booking appointments, processing information, and assisting patients with anything they require.

You will be working 25 hours per week between Monday to Friday from 08:00-18:30, this post is to cover maternity from 9 months to 1 year.

About us

WHAT WE CAN OFFER YOU

NHS Pension scheme (20.6% contributions)

Sick Pay scheme

Free parking

Annual leave entitlement of 28 days plus bank holidays pro-rata

Staff events

Be part of a truly wonderful surgery team and a great atmosphere to work in

WHY THE WELBY GROUP

Join our vibrant team and be part of a forward-thinking environment where your ability to adapt and connect is not just valued but celebrated. Take the leap into a career that dares you to be your best, every day. Your journey starts here.

The Welby Group of practices serves a community of 35,000 people across Lincolnshire. We provide a range of quality services across our community for all patients.

Why we do what we do

Providing quality care in the most effective way for each and every patient. Creating healthy work environments that inspire us to thrive and succeed.

What we are working towards

Scaling sustainable healthcare through innovation & collaboration.

What are our core values and expect our staff to follow

Opportunity

Enthusiasm

Supportive

Innovative

Family

Balance

The Welby Group is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Apply today and embark on a rewarding journey with us. Click the apply button, or if you have any queries, please contact Cheila at HR@welbyhealth.co.uk

Details

Date posted

29 January 2024

Pay scheme

Other

Salary

£10.42 an hour

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

A3638-24-0000

Job locations

Swingbridge Surgery

Swingbridge Road

Grantham

Lincolnshire

NG31 7XT


Job description

Job responsibilities

As an Administrator at our GP Surgery, your main role will be dealing with the administration tasks generated by patients and our clinicians, from responding to patient queries on Ask My GP, repeat prescription requests, Scanning and matching outpatients' letters and documents to patients' files. You will also rotate on our reception, where you will be greeting and directing patients, using the appointment system, booking appointments, processing information, and assisting patients with anything they require.

Job description

Job responsibilities

As an Administrator at our GP Surgery, your main role will be dealing with the administration tasks generated by patients and our clinicians, from responding to patient queries on Ask My GP, repeat prescription requests, Scanning and matching outpatients' letters and documents to patients' files. You will also rotate on our reception, where you will be greeting and directing patients, using the appointment system, booking appointments, processing information, and assisting patients with anything they require.

Person Specification

Experience

Essential

  • Previous Customer Service experience of dealing with the public face-to-face and via telephone.
  • IT Literate, previous experience with Microsoft Office software would be beneficial
  • Ability to work as part of an integrated, multi-skilled team.
  • Pleasant and articulate with the ability to work under pressure in a rapidly changing environment.
  • Excellent communication skills.
  • Team player with flexibility in hours and duties to cover holidays and sickness is essential.
  • Post subject to satisfactory DBS check

Desirable

  • Experience using SystmOne would be preferable
Person Specification

Experience

Essential

  • Previous Customer Service experience of dealing with the public face-to-face and via telephone.
  • IT Literate, previous experience with Microsoft Office software would be beneficial
  • Ability to work as part of an integrated, multi-skilled team.
  • Pleasant and articulate with the ability to work under pressure in a rapidly changing environment.
  • Excellent communication skills.
  • Team player with flexibility in hours and duties to cover holidays and sickness is essential.
  • Post subject to satisfactory DBS check

Desirable

  • Experience using SystmOne would be preferable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Welby Group

Address

Swingbridge Surgery

Swingbridge Road

Grantham

Lincolnshire

NG31 7XT


Employer's website

https://www.thewelbypractice.co.uk/ (Opens in a new tab)


Employer details

Employer name

The Welby Group

Address

Swingbridge Surgery

Swingbridge Road

Grantham

Lincolnshire

NG31 7XT


Employer's website

https://www.thewelbypractice.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Group HR Officer

Cheila Loucao

hr@welbyhealth.co.uk

01949748239

Details

Date posted

29 January 2024

Pay scheme

Other

Salary

£10.42 an hour

Contract

Fixed term

Duration

1 years

Working pattern

Part-time

Reference number

A3638-24-0000

Job locations

Swingbridge Surgery

Swingbridge Road

Grantham

Lincolnshire

NG31 7XT


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