General Practice Assistant

Craneswater Group Practice

The closing date is 29 April 2025

Job summary

Craneswater Group Practice are seeking a GP assistant to work within the practice. This role is being offered through the Portsmouth South Coast PCN. The PCN have teams of healthcare professionals to provide tailored care for patients in the community included in this are: GPs, Nurses, pharmacists, physiotherapists and social prescribers.

The position is part time and will be 20 hours per week worked over three days Monday, Wednesday and Friday

This is an exciting part time post. GP assistants are trained to undertake routine administration duties. They can help to free up GPs time and contribute to the smooth running of appointments, improving patients experience in the surgery.

Portsmouth South Coast Primary Care network consists of 2 GP Practices in Southsea covering a total population of 38,235. The PCN was successfully formed in July 2019 and has already reaped success through collaborative working.

Main duties of the job

Job Summary

Sorting and prioritising clinical post

Improving patient access and release highly qualified staff to concentrate on treating and managing patients with more complex conditions

Improve patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times; supporting patient experience by "translating" or reiterating information from the GP

Have a positive impact on GP retention and job satisfaction

Reduce time spent by GPs on managing correspondence

About us

Craneswater Group Practice is a dedicated team currently of six GP partners, two salaried doctors, three nurse practitioners, plus two practice nurses and three HCAs. Overall we have a team of 42. List size 11,200. Good CQC rating in all areas and high QOF achievement Member of Portsmouth Primary Care Alliance, who deliver extended access and acute visiting services to support local practices. This position is being recruited through the Portsmouth South Coast Primary Care Network . The PCN is friendly and organised with high QOF scores and a good CQC rating. They believe in excellent patient care, regular teaching and working realistic and sustainable hours. This position will be located at Craneswater Group Practice.

Date posted

08 April 2025

Pay scheme

Other

Salary

£12.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3637-25-0003

Job locations

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Craneswater Group Practice

Salisbury Road

Southsea

Hampshire

PO49QX


Job description

Job responsibilities

Job Responsibilities

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc

Dealing with routine clinical post directly e.g DNA letters

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, ESA113 benefits agency forms etc

Helping the GP liaise with outside agencies

Extracting information from clinical letters that require coding

Arranging patient appointments , referrals and follow up appointments

Overseeing of patient weight management system and home blood pressure

Triage of ANIMA

Completion of subject access reports

Job description

Job responsibilities

Job Responsibilities

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc

Dealing with routine clinical post directly e.g DNA letters

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, ESA113 benefits agency forms etc

Helping the GP liaise with outside agencies

Extracting information from clinical letters that require coding

Arranging patient appointments , referrals and follow up appointments

Overseeing of patient weight management system and home blood pressure

Triage of ANIMA

Completion of subject access reports

Person Specification

Experience

Essential

  • Experience of working in a GP practice
  • Excellent telephone manner

Desirable

  • knowledge of Microsoft office
  • Able to communicate well

Qualifications

Essential

  • GCSE A to C in English
  • Excellent IT skills

Desirable

  • knowledge of system one
  • Excellent team player also able to work effectively on their own
Person Specification

Experience

Essential

  • Experience of working in a GP practice
  • Excellent telephone manner

Desirable

  • knowledge of Microsoft office
  • Able to communicate well

Qualifications

Essential

  • GCSE A to C in English
  • Excellent IT skills

Desirable

  • knowledge of system one
  • Excellent team player also able to work effectively on their own

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Craneswater Group Practice

Address

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Employer's website

https://www.craneswatergp.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Craneswater Group Practice

Address

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Employer's website

https://www.craneswatergp.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Craneswater Group Practice

Karen Moore

karen.moore63@nhs.net

02392828281

Date posted

08 April 2025

Pay scheme

Other

Salary

£12.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3637-25-0003

Job locations

34-36 Waverley Road

Southsea

Hampshire

PO5 2PW


Craneswater Group Practice

Salisbury Road

Southsea

Hampshire

PO49QX


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