Job summary
We are looking for
a motivated individual to join our close-knit team of Medical Secretaries and
Administration Assistants to make a difference to our practice.
We are looking for
a medical secretary to provide high quality support, to the Practice Team, health service professionals and others involving word
processing and audio typing skill with general clerical work.
Main duties of the job
The following list below are the core responsibilities of a medical secretary,
however there may be occasions where you are asked to carry out other tasks.
This will be dependent upon factors such as workload and staffing levels:
Audio and word processing
Typing letters, reports and associated documentation
Liaising with external agencies, including other Primary and Secondary
care services
Ensuring referrals are processed efficiently
Maintain accurate referral database and complete audits as required
Process calling letters as requested
Scanning and filing documents to patients’ healthcare records
Read-coding into patients’ healthcare records
Processing referrals using the electronic referral system
Managing all administrative queries as required
About us
Jorvik
Gillygate Practice are a forward thinking, innovative and driven organisation
who recognise that the quality of care we provide is only as good as the
quality of the people that work at our practice.
We are
committed to providing each other with an open friendly and supportive
environment where all staff are comfortable sharing ideas and who can expect to
be provided with all the tools and support, they need to enjoy working and
succeeding at Jorvik Gillygate.
Job description
Job responsibilities
To work as part of a growing team to provide assistance to the operational running of the practice in terms of administrative support.
To provide an efficient audio and word processing service for GP's and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
·Assist the Practice with clerical and administrative duties of Processing and distributing incoming (and outgoing) mail.
Receiving and dispatching mail whilst maintaining a pending system
Maintain Filing and administrative systems, retrieving paperwork so that written or computer information is easily accessible and secure.
Scanning and coding incoming post to maintain accurate patient medical records.
Summarising and filing patient medical records efficiently in line with practice policy.
Initiating contact with and responding to requests from patients, other team members and associated healthcare service providers
Providing clerical assistance to practice staff as required, including word/data processing, filling and scanning.
Undertake any other administrative jobs which are deemed reasonable and provide cover for members of the secretarial team during periods of sickness and annual leave.
Job description
Job responsibilities
To work as part of a growing team to provide assistance to the operational running of the practice in terms of administrative support.
To provide an efficient audio and word processing service for GP's and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
·Assist the Practice with clerical and administrative duties of Processing and distributing incoming (and outgoing) mail.
Receiving and dispatching mail whilst maintaining a pending system
Maintain Filing and administrative systems, retrieving paperwork so that written or computer information is easily accessible and secure.
Scanning and coding incoming post to maintain accurate patient medical records.
Summarising and filing patient medical records efficiently in line with practice policy.
Initiating contact with and responding to requests from patients, other team members and associated healthcare service providers
Providing clerical assistance to practice staff as required, including word/data processing, filling and scanning.
Undertake any other administrative jobs which are deemed reasonable and provide cover for members of the secretarial team during periods of sickness and annual leave.
Person Specification
Qualifications
Essential
- GCSEs (A-C/4-9) or equivalent including Maths and English
Experience
Essential
- Proven working knowledge of Microsoft Office Word, Excel, PowerPoint & Outlook
- Awareness and understanding of data protection and patient confidentiality
- Experience of using EMIS, SystmOne and or other clinical systems
- NHS general practice knowledge
Desirable
- Customer service experience
- Working to and achieving deadlines
- Robust numeracy and communication (written and verbal)
- Attention to detail
- Ability to prioritise and manage time effectively
- Ability to work independently and within a team
- Ability to work under pressure
- Effective and professional communication
- Recognise and maintain confidentiality at all times
- Responsible and flexible
- Self-motivated and team driven
- Methodical, highly organised and analytical
Person Specification
Qualifications
Essential
- GCSEs (A-C/4-9) or equivalent including Maths and English
Experience
Essential
- Proven working knowledge of Microsoft Office Word, Excel, PowerPoint & Outlook
- Awareness and understanding of data protection and patient confidentiality
- Experience of using EMIS, SystmOne and or other clinical systems
- NHS general practice knowledge
Desirable
- Customer service experience
- Working to and achieving deadlines
- Robust numeracy and communication (written and verbal)
- Attention to detail
- Ability to prioritise and manage time effectively
- Ability to work independently and within a team
- Ability to work under pressure
- Effective and professional communication
- Recognise and maintain confidentiality at all times
- Responsible and flexible
- Self-motivated and team driven
- Methodical, highly organised and analytical
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
