Medical Receptionist

Jorvik Gillygate

Information:

This job is now closed

Job summary

We are seeking an enthusiastic and motivated individual for an exciting opportunity as a Medical Receptionist. You will be responsible for undertaking a wide variety of medical receptionist activities and providing support for the GP practice.

If you believe you would make a great addition to the team, then we would like to hear from you.

Main duties of the job

To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

To provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

About us

Jorvik Gillygate Practice are a forward thinking, innovative and driven organisation who recognise that the quality of care we provide is only as good as the quality of the people that work at our practice.

We are committed to providing each other with an open friendly and supportive environment where all staff are comfortable sharing ideas and who can expect to be provided with all the tools and support they need to enjoy working and succeeding at Jorvik Gillygate.

Date posted

17 October 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3630-23-0008

Job locations

Woolpack House

The Stonebow

York

North Yorkshire

YO1 7NP


South Bank Medical Centre

175 Bishopthorpe Road

York

YO231PD


East Parade Medical Practice

89 East Parade

York

YO317YD


Job description

Job responsibilities

Some of the job responsibilities include:

Process appointment requests from patients by telephone and in person

Deal with visits requests

Respond appropriately to patients queries

Accurate recording and timely passing on of messages, ensuring audit trail is maintained

Registrations of new patients computer data entry and medical records

Process patients change of address computer data and medical records (have knowledge of Practice area)

Process repeat prescription request in accordance with Practice guidelines

Please see the attached job description for full details.

Job description

Job responsibilities

Some of the job responsibilities include:

Process appointment requests from patients by telephone and in person

Deal with visits requests

Respond appropriately to patients queries

Accurate recording and timely passing on of messages, ensuring audit trail is maintained

Registrations of new patients computer data entry and medical records

Process patients change of address computer data and medical records (have knowledge of Practice area)

Process repeat prescription request in accordance with Practice guidelines

Please see the attached job description for full details.

Person Specification

Personal skills

Essential

  • Team worker
  • Able to work on own initiative
  • Excellent communication skills
Person Specification

Personal skills

Essential

  • Team worker
  • Able to work on own initiative
  • Excellent communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jorvik Gillygate

Address

Woolpack House

The Stonebow

York

North Yorkshire

YO1 7NP


Employer's website

https://www.jorvikgillygatepractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Jorvik Gillygate

Address

Woolpack House

The Stonebow

York

North Yorkshire

YO1 7NP


Employer's website

https://www.jorvikgillygatepractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Assistant

Sue Harris

sue.harris20@nhs.net

+443033340894

Date posted

17 October 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3630-23-0008

Job locations

Woolpack House

The Stonebow

York

North Yorkshire

YO1 7NP


South Bank Medical Centre

175 Bishopthorpe Road

York

YO231PD


East Parade Medical Practice

89 East Parade

York

YO317YD


Privacy notice

Jorvik Gillygate's privacy notice (opens in a new tab)