Advanced Health Care Assistant

Job description

Job responsibilities

JOB TITLE: ADVANCED HEALTHCARE ASSISTANT

REPORTS TO: LEAD NURSE MANAGERS (Clinically and Administratively)

HOURS: 14 hours per week

Job summary:

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

A pleasant disposition and approachable manner are key attributes, together with sound communicative and interpersonal skills. The post requires the ability to exercise tact and discretion, and to use initiative. The ability to work under pressure and as part of a team are equally important. The Healthcare Assistant will be able to prioritise their work and meet deadlines. They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures.

Ability to use own judgement and resourcefulness whilst working within limit of own competencies. Ability to prioritise workload appropriately. The Practice will support the continuing education and professional development of individuals in the form of attendance at study days, courses and with in-house training, as deemed appropriate for the benefit of both the individual and the Practice

Duties and responsibilities:

HCA Duties and Responsibilities likely to include:

· Patient health checks

· Urinalysis

· ECG recording

· Phlebotomy

· Chaperoning duties

· Ear irrigation

· BP checks

· 24 hour BP monitor fittings

· Stock checks

· Processing laboratory samples requested by GPs/Nurses

· Vaccine/cold chain storage, monitoring and recording

· Checking and re-stocking consulting rooms

· Wound care and dressings unassisted

· Flu and Pneumonia vaccinations

· B12 injections

· Extended skills depending on training e.g. spirometry / performing dopplers/Diabetic checks

· Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs

· Assisting in the assessment and surveillance of patients’ health and well-being

· Helping to raise awareness of health and well-being and how it can be promoted

· Assisting with the collection and collation of data on needs related to health and well-being

· Assist GP in minor operations which include LARC contraceptive fittings.

· Care and maintenance of equipment and treatment rooms.

In addition, the Healthcare Assistant will be required:

· Contemporaneous, accurate documentation of all care given to patients.

· Providing support to other professionals within the practice

· The use of the EMIS clinical system for recording consultations, data capture and to produce reports/statistics.

· Attendance to practice meetings as required

· To maintain skills and develop competence in new areas depending on service needs.

· Ensure professional knowledge is kept up-to-date.

· Clinical supervision in line with professional and CQC requirements.

· To keep up-to-date with the Policies and Procedures of the organisation.

· To play an active role in the continuing development of the practice and support practice management plans and support QoF and Enhanced Service targets

· Actively participate in the supervision and education of Student Nurses and Medical Students.

· Any other duties commensurate with the role of Healthcare Assistant.

Person Specification

Skills

Essential

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Ability to promote best practice
• Effective time management (planning & organising)
• Ability to work as a team member
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• EMIS user skills
• Good IT skills

Qualifications

Essential

• Care Certificate or equivalent - Essential

Experience

Essential

• Broad knowledge of General Practice

Desirable

• Experience in working in primary care

Personal Qualities

Essential

• Polite and confident
• Flexible and co-operative
• Motivated

Desirable

• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Medical Centre

Address

Giles Lane

Canterbury

Kent

CT2 7PB

Employer's website

https://www.umckent.co.uk/ (Opens in a new tab)