Medical Receptionist

Allesley Park Medical Centre

Information:

This job is now closed

Job summary

Medical Receptionist at GP practice, to be responsible for dealing with all non-clinical matters concerning the care of the patients, either in-house or by phone.

This vacancy is for 12.5 hours per week:

Hours Required:

  • Monday: 15:00-19:00
  • Tuesday: 14:00-19.30
  • Wednesday: 08:15-11:15

Main duties of the job

Managing patient requests in person, on the phone and via written communication

Greet and check in patients via computer

Booking, amending, rescheduling and cancelling patient appointments including domiciliary bloods

Register new and temporary resident patients on the computer

Producing, filing and distributing prescriptions and sick notes

Action patient care follow- up arrangements as per clinicians instructions including using emails, patient tasks and telephone calls to contact patients and arranging home visits

Maintaining and updating the practice patient database and patient information using the computer.

Ensuring patient/ colleague and practice confidentiality and data protection is observed at all times.

About us

We are a friendly, forward thinking 6 partner practice with a reputation for providing excellent patient care.

Date posted

18 September 2020

Pay scheme

Agenda for change

Band

Band 2

Salary

£9.20 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3613-20-5875

Job locations

2 Whitaker Road

Coventry

CV5 9JE


Job description

Job responsibilities

To be responsible for dealing with all non-clinical matters concerning the care of the patients, either in-house or by phone.

Please see attached job description.

Job description

Job responsibilities

To be responsible for dealing with all non-clinical matters concerning the care of the patients, either in-house or by phone.

Please see attached job description.

Person Specification

Experience

Essential

  • Excellent written and verbal communication
  • Priortise workload
  • Organisation skills
  • Able to work well within a team
  • Basic IT skills

Desirable

  • Previous experience of reception work would be desirable.
  • Previous experience of working within General practice would be desirable.

Personal Qualities

Essential

  • Must be flexible in your work
  • Must be willing to further your knowledge as appropriate
  • Must be committed and enthusiastic
Person Specification

Experience

Essential

  • Excellent written and verbal communication
  • Priortise workload
  • Organisation skills
  • Able to work well within a team
  • Basic IT skills

Desirable

  • Previous experience of reception work would be desirable.
  • Previous experience of working within General practice would be desirable.

Personal Qualities

Essential

  • Must be flexible in your work
  • Must be willing to further your knowledge as appropriate
  • Must be committed and enthusiastic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Allesley Park Medical Centre

Address

2 Whitaker Road

Coventry

CV5 9JE


Employer's website

https://www.allesleyparkmedicalcentre.co.uk/Home (Opens in a new tab)

Employer details

Employer name

Allesley Park Medical Centre

Address

2 Whitaker Road

Coventry

CV5 9JE


Employer's website

https://www.allesleyparkmedicalcentre.co.uk/Home (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Gemma Sutton

gemma.sutton2@nhs.net

Date posted

18 September 2020

Pay scheme

Agenda for change

Band

Band 2

Salary

£9.20 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3613-20-5875

Job locations

2 Whitaker Road

Coventry

CV5 9JE


Supporting documents

Privacy notice

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