Lytham St Anne’s Primary Care Network

PCN Care Home Administrator

The closing date is 16 November 2025

Job summary

Job Summary

We are looking for applicants with previous admin experience to join our small Care Home team to provide excellent admin support to our Clinicians and team members.

You will need to be friendly and approachable with effective communication skills, able to build good working relationships within a fast-paced environment. As well as being a team player, you will need to demonstrate sensitivity and confidentiality due to the nature of our services, work autonomously and promote a flexible approach and strong work ethic to prioritise, multi-task, and delegate.

We are looking for an organised, reliable administrator to join the Care Home team. They will support the wider team with general admin tasks and have a high level of organisation and the ability to adapt to new tasks as and when they arise.

Main duties of the job

Key Responsibilities:

Managing the Care Home team general inbox

Answering and actioning requests that come through the teams phone line

Data entry and updates onto Excel Spreadsheets and patient records

Generating reports for the Clinical Team

Formulating templates to assist the team

Creating how-to guides for complex templates used by the team

Supporting the team with IT requests

Spreadsheet management

Liaising with care homes and other services

Send referrals to other services on behalf of residents of care homes

Assisting members of the team with home rounds; notetaking, typing up, updating systems

Take meeting minutes from weekly MDT and ad hoc meetings

Provide admin support to help the clinical team manage residents who are admitted discharged from hospitals

Manage blood requests for residents of Care Homes

Support with coordination of Chronic Disease Management reviews

Input data on Personalised care and support plan templates

Support team in generating EPaCCS on EMIS

Other admin tasks scanning, printing, uploading documentation

Monthly tasks pull population reports, gather data

And any other duties which are appropriate to the role and support the wider team

About us

Primary Care Networks

A Primary Care Network (PCN) enables the provision of proactive, accessible, coordinated and integrated primary and community care, improving outcomes for patients. They are formed around natural communities based on GP registered lists, serving populations of around 30,000 to 50,000.

The Lytham St Annes Primary Care Network includes, 5 GP Practices, Holland House, Fernbank, Parcliffe, Poplar and Ansdell, serving a population of 53,772 registered patients.

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3604-25-0004

Job locations

Lytham Primary Care Centre

Lytham

FY8 5DQ


Job description

Job responsibilities

Managing the Care Home team general inbox

Answering and actioning requests that come through the teams phone line

Data entry and updates onto Excel Spreadsheets and patient records

Generating reports for the Clinical Team

Formulating templates to assist the team

Creating how-to guides for complex templates used by the team

Supporting the team with IT requests

Spreadsheet management

Liaising with care homes and other services

Send referrals to other services on behalf of residents of care homes

Assisting members of the team with home rounds; notetaking, typing up, updating systems

Take meeting minutes from weekly MDT and ad hoc meetings

Provide admin support to help the clinical team manage residents who are admitted discharged from hospitals

Manage blood requests for residents of Care Homes

Support with coordination of Chronic Disease Management reviews

Input data on Personalised care and support plan templates

Support team in generating EPaCCS on EMIS

Other admin tasks scanning, printing, uploading documentation

Monthly tasks pull population reports, gather data

And any other duties which are appropriate to the role and support the wider team

Job description

Job responsibilities

Managing the Care Home team general inbox

Answering and actioning requests that come through the teams phone line

Data entry and updates onto Excel Spreadsheets and patient records

Generating reports for the Clinical Team

Formulating templates to assist the team

Creating how-to guides for complex templates used by the team

Supporting the team with IT requests

Spreadsheet management

Liaising with care homes and other services

Send referrals to other services on behalf of residents of care homes

Assisting members of the team with home rounds; notetaking, typing up, updating systems

Take meeting minutes from weekly MDT and ad hoc meetings

Provide admin support to help the clinical team manage residents who are admitted discharged from hospitals

Manage blood requests for residents of Care Homes

Support with coordination of Chronic Disease Management reviews

Input data on Personalised care and support plan templates

Support team in generating EPaCCS on EMIS

Other admin tasks scanning, printing, uploading documentation

Monthly tasks pull population reports, gather data

And any other duties which are appropriate to the role and support the wider team

Person Specification

Skills and Attributes

Essential

  • Evidence of excellent knowledge of Microsoft Office
  • Able to work as part of a team
  • Able to prioritise and manage your own workload
  • Excellent organisational and administration skills

Experience

Essential

  • Good level of communication skills both verbally and written
  • Good organisational skills and time management.
  • Professional, calm and efficient manner.
  • Self-motivated, can work well independently and within a team.

Desirable

  • Previous primary care experience either in GP practice or Community Teams
  • Experience of NHS IT Systems EMIS

Aptitude and Personal Qualities

Essential

  • Professional attitude and confident approach
  • Ability to work with a wide range of different people
  • Ability to meet deadlines and work under pressure
  • Honest and reliable
  • Enthusiastic

Qualifications

Essential

  • Administration experience within the NHS
  • Microsoft products including excel teams outlook etc
  • Experience of diary management
  • Good General Education (eg. GCSE English and Maths A-C)
Person Specification

Skills and Attributes

Essential

  • Evidence of excellent knowledge of Microsoft Office
  • Able to work as part of a team
  • Able to prioritise and manage your own workload
  • Excellent organisational and administration skills

Experience

Essential

  • Good level of communication skills both verbally and written
  • Good organisational skills and time management.
  • Professional, calm and efficient manner.
  • Self-motivated, can work well independently and within a team.

Desirable

  • Previous primary care experience either in GP practice or Community Teams
  • Experience of NHS IT Systems EMIS

Aptitude and Personal Qualities

Essential

  • Professional attitude and confident approach
  • Ability to work with a wide range of different people
  • Ability to meet deadlines and work under pressure
  • Honest and reliable
  • Enthusiastic

Qualifications

Essential

  • Administration experience within the NHS
  • Microsoft products including excel teams outlook etc
  • Experience of diary management
  • Good General Education (eg. GCSE English and Maths A-C)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lytham St Anne’s Primary Care Network

Address

Lytham Primary Care Centre

Lytham

FY8 5DQ


Employer's website

https://www.lythamstannespcn.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lytham St Anne’s Primary Care Network

Address

Lytham Primary Care Centre

Lytham

FY8 5DQ


Employer's website

https://www.lythamstannespcn.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Manager

Michelle Ashton

michelleashton@nhs.net

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A3604-25-0004

Job locations

Lytham Primary Care Centre

Lytham

FY8 5DQ


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