Surgery Manager (Deputy Practice Manager)
Bromley by Bow Health Partnership
This job is now closed
We have an exciting development opportunity for a dynamic and experienced Surgery Manager (Deputy Practice Manager). The position is based at Bromley by Bow Health Centre, St Leonards Street, Bow E3 3BT.
You should have experience of working in a busy Health Care setting and possess excellent communication and organisational skills and a real commitment to excellent service delivery.
Main duties of the job
The successful applicant will be responsible for the day to day management of the practice.
They will have previous experience in Health Care setting.
The Surgery Manager will be responsible for supporting the Practice Manager and be responsible for clinical, non-clinical, operational performance and quality standards.
They will be responsible for all aspects of the management and delivery of patient services and to be the effective link between the practices patient services and between management and staff.
Provide day to day HR support including supporting HR infrastructure.
Bromley by Bow Health is a multi-site GP partnership committed to creating healthy communities. We work in close partnership with the Bromley by Bow Centre charity who offer a range of programmes and services which can help to improve health and wellbeing. We are based across four GP practices in the borough of Tower Hamlets, covering approximately 50,000 patients and a wonderful team of 180 people.
Our values are simple:be compassionate, be a friend, believe its possible, have fun
This post is intended to give the post-holder a wide range of experience and the opportunity to develop skills in appropriate areas of general practice management.
To be responsible for clinical, non-clinical, operational performance and quality standards within the practice.
The post holder will be responsible for all aspects of the management and delivery of patient services and to be the effective link between the practices patient services and between management and staff. This is to include front desk and back office functionalities, as well as assisting and deputising for the practice manager, and taking a lead on specific projects as and when they arise.
Supporting the Practice Manager(s) to enable them to fulfil their duties
Providing day to day HR support including supporting HR infrastructure such as Bright HR
Ensuring all operation aspects of the Practice/Organisation is run smoothly
Arranging cover during staff absences both clinical and non-clinical
Support all aspects of training staff
Providing IT support/troubleshooting and integrating new systems
Oversee Practice/Organisational Targets including financial claims management
Responsibility for the up keeping of all organisational policies and procedures
Liaising with relevant teams regarding complaints
Support with practice/organisation Audits
Providing cover for SMT during absence (leave)
Health and Safety