North Shore Surgery

Medical Receptionist

Information:

This job is now closed

Job summary

We have a Part-Time Receptionist vacancy of 31 hours, working over 4 days.  You will need to be flexible and be able to work mornings and afternoon shifts, being able to do early starts at 7.30am and late finishes at 6.30pm.  You may also be required to provide cover for sickness and holidays at short notice.

Main duties of the job

We are looking for an intelligent, self-motivated person with a sunny disposition to join our busy well-organised team. Previous experience preferred but not essential. A knowledge of Emis Web will be a great advantage. Applicant must be computer literate, possess good communication, verbal and written skills, accuracy to detail and confidentiality are essential at all times. The applicant would be based in reception dealing with patients and their queries, answering the telephone, inputting data, and other general reception duties. The position can be very demanding and fast moving at times so an ability to learn new skills quickly and easily and to prioritise workload are essential skills. Common sense and a good sense of humour are essential. You will be required to attend training courses and practice meetings.

About us

North Shore Surgery is an modern, forward thinking  training practice based in the north of Blackpool.  We have 6 GP's, 4 highly skilled Advanced Nurse Practitioners, 7 highly skilled  Practice Nurses as well as HCA's and Practice Pharmacists.

We also benefit from being part of the North PCN, sharing Physician Assistants, a Paramedic and Physiotherpist.

Details

Date posted

15 February 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3585-22-9405

Job locations

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

The post holder is responsible for promoting and safeguarding the welfare of a child or adult he/she is responsible for or comes into contact with.

Please see full job desription.

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

The post holder is responsible for promoting and safeguarding the welfare of a child or adult he/she is responsible for or comes into contact with.

Please see full job desription.

Person Specification

Experience

Essential

  • Experience of working in a public reception environment
  • Experience of dealing with the public/patient both face to face and on the telephone
  • Excellent communication skills
  • Excellent keyboard and computer skills

Desirable

  • Experience of using a clinical computerised database system
  • Experience of Microsoft office software
  • Experience of working in a GP practice or primary care
Person Specification

Experience

Essential

  • Experience of working in a public reception environment
  • Experience of dealing with the public/patient both face to face and on the telephone
  • Excellent communication skills
  • Excellent keyboard and computer skills

Desirable

  • Experience of using a clinical computerised database system
  • Experience of Microsoft office software
  • Experience of working in a GP practice or primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Shore Surgery

Address

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Employer's website

http://northshoresurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

North Shore Surgery

Address

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Employer's website

http://northshoresurgery.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Jayne Erwin

Jayne.erwin@nhs.net

01253957666

Details

Date posted

15 February 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3585-22-9405

Job locations

Moor Park Health and Leisure Centre

Bristol Avenue

Blackpool

Lancashire

FY2 0JG


Supporting documents

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