Workflow Administrator

Job description

Job responsibilities

We are currently seeking a highly skilled and meticulous Workflow Administrator to join our dynamic team in the primary care sector. As a Workflow Administrator you will play a crucial role in accurately coding patient medical records, ensuring compliance with coding guidelines and maintaining data integrity. This position requires a understanding of medical terminology, coding systems, and excellent attention to detail.

Responsibilities: Workflow Administrator

To function as data input clerk as required with responsibility for the inputting of data according to established routine e.g., hospital letters, all incoming mail.

Review and analyse medical documentation to identify relevant diagnoses, procedures, and services provided.

Ensure coding is compliant with coding guidelines and regulations

Collaborate with healthcare professionals to clarify documentation and resolve coding discrepancies

Maintain up-to-date knowledge of coding guidelines and changes in coding practices

Monitor Patient call and recall systems

Scanning and coding of letters and relevant correspondence into patients notes.

Filing and retrieving paperwork

Assist in the tasks and duties of other staff within the team during periods of staff leave / absence to ensure that an effective quality service is always maintained and contributing to the work of the team.

Assess own performance and take accountability for own actions, either directly or under supervision.

Assist in the development and implementation of coding policies and procedures

Provide coding education and training to healthcare staff as needed

Maintain patient confidentiality and adhere to data protection regulations.

Support the wider administration and reception team with admin and reception cover this will include occasional late night and Saturday cover when required as and when directed by the management team.

Person Specification

Qualifications

Essential

• Qualifications GCSE (or equivalent) Grade A*- C / 9-4 in English Language and Maths.

Desirable

• Qualified to NVQ Level 2 in Business Administration
• Certificate in Medical Terminology

Experience

Essential

• Experience of using clinical SystmOne.
• Qualifications GCSE or equivalent Grade A*- C / 9-4 in English
• Language and Maths.
• Proven experience as a Workflow Administrator or equivalent.
• Proficient in using coding systems (read codes from clinical SystmOne).
• Familiarity with primary care coding guidelines and regulations.
• Knowledge and experience of using ICT .
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• High level of professionalism and integrity.
• Flexible Working.
• Excellent understanding of Confidentiality.

Desirable

• Working knowledge of medical terminology anatomy and physiology
• Working knowledge of patient call and recall systems
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodlands Medical Practice

Address

Bluebell Wood Way

Sutton-in-Ashfield

Nottinghamshire

NG17 1JW

Employer's website

https://woodlandsmedicalpractice.co.uk (Opens in a new tab)