Practice Manager

Poplar House Surgery

Information:

This job is now closed

Job summary

Due to retirement we are seeking an enthusiastic and highly motivated Practice Manager to join our friendly team.

The successful candidate will play a pivotal role in ensuring the efficient and effective management of the practice, driving growth and sustainability in line with NHS policies and developments.

The ideal candidate needs to be highly organised with experience of leading and managing a team. The candidate must have excellent communication, HR, IT and financial management skills. Experience working within a similar healthcare setting is preferred. Previous leadership and management experience is essential.

The Practice Manager is a key member of the team and will be expected to help and support the team in achieving goals and targets, to be able to motivate the team and to delegate where necessary. work closely with the GP Partner to ensure continuity and maintenance of the high standards of the practice.

Main duties of the job

management of the day-to-day operations of the practice,

HR Management.

Workforce planning.

Ensure employment law and legislation is adhered to.

Liaise with the Primary Care Network

Provide support and advice to the partnership.

Keep up to date with developments and changes within primary care.

Finance Lead on payroll and pensions, ensuring accurate reporting and submissions.

Maximise income and reduce expenditure.

Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.

Manage the significant event and complaints processes, in line with current legislation and guidance.

Manage contracts and maintenance for services and equipment.

Oversee the review and update of all practice policies and procedures.

Lead and coordinate projects within the practice.

Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).

Coordinate the practice development plan and business continuity plan.

Preparation of business cases for new services

Ensure on-going CQC compliance.

Ensure the practice maintains compliance with its NHSE contractual obligations.

Provide advice and support to the staff and the partnership to ensure effective team working.

Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.

Facilitate partners and practice meetings and maintain an up-to-date action plan.

Management of the PPG

y) Manage estates and facilities.

About us

Poplar House surgery is a 2-partner GP practice based in Lytham St Annes with a patient list size of around 6700. We have a team of regular dedicated clinical staff, including 2 Salaried GP's 2 Practice Nurses 3 Healthcare Assistants and 1 Physician Associate .

Or admin team consists of 2 secretaries 5 Admin staff, 7 receptionists 1 GPA.

We use Emis clinical system.

Our practice continually strives to improve work processes and are looking for a new Practice Manager who is dedicated and enthusiastic in being a part of forward changes.

Date posted

06 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3568-25-0000

Job locations

The Health Centre

Durham Avenue

St Annes

Lancashire

FY8 2EP


Job description

Job responsibilities

You will have responsibility for the management of the administrative teams Reception Heads, and organisational matters emerging from the management of the Clinical Teams.

You will be responsible for the following, though there may be occasions to undertake other tasks where necessary for the efficient delivery of the Practices business.

Strategic Management and Planning

Financial accountability

Property management

Organisational and Governance Responsibilities

HR/Workforce Management

Patient Access

Information Technology management/Governance

Communication and working with other partners

CQC

Job description

Job responsibilities

You will have responsibility for the management of the administrative teams Reception Heads, and organisational matters emerging from the management of the Clinical Teams.

You will be responsible for the following, though there may be occasions to undertake other tasks where necessary for the efficient delivery of the Practices business.

Strategic Management and Planning

Financial accountability

Property management

Organisational and Governance Responsibilities

HR/Workforce Management

Patient Access

Information Technology management/Governance

Communication and working with other partners

CQC

Person Specification

Qualifications

Essential

  • Qualifications
  • Essential
  • Experience of commitment to continuing professional development.
  • Experience of managing people, working in teams and promoting teamwork.
  • Planning and prioritising.
  • Demonstrate robust leadership and communication skills and have strong HR and organisational abilities.
  • Strong IT skills.
  • Good time management.
  • Proactive and enthusiastic.
  • Finance Experience
  • Excellent communication skills.
  • Leadership skills
  • Excellent interpersonal skills
  • Motivated and proactive
  • Sensitive and empathetic in distressing situations.
  • Ability to work under pressure
  • Confident, assertive and resilient

Desirable

  • Degree level qualification or equivalent.
  • Relevant finance or management qualification.
  • Experience of working with regulatory bodies.
  • Project management experience.
  • Experience of change management.
Person Specification

Qualifications

Essential

  • Qualifications
  • Essential
  • Experience of commitment to continuing professional development.
  • Experience of managing people, working in teams and promoting teamwork.
  • Planning and prioritising.
  • Demonstrate robust leadership and communication skills and have strong HR and organisational abilities.
  • Strong IT skills.
  • Good time management.
  • Proactive and enthusiastic.
  • Finance Experience
  • Excellent communication skills.
  • Leadership skills
  • Excellent interpersonal skills
  • Motivated and proactive
  • Sensitive and empathetic in distressing situations.
  • Ability to work under pressure
  • Confident, assertive and resilient

Desirable

  • Degree level qualification or equivalent.
  • Relevant finance or management qualification.
  • Experience of working with regulatory bodies.
  • Project management experience.
  • Experience of change management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Poplar House Surgery

Address

The Health Centre

Durham Avenue

St Annes

Lancashire

FY8 2EP


Employer's website

https://www.poplarhousesurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Poplar House Surgery

Address

The Health Centre

Durham Avenue

St Annes

Lancashire

FY8 2EP


Employer's website

https://www.poplarhousesurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Michelle Melanie

michelle.melanie1@nhs.net

01253202300

Date posted

06 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3568-25-0000

Job locations

The Health Centre

Durham Avenue

St Annes

Lancashire

FY8 2EP


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