Business Manager

Mark Street Surgery

Information:

This job is now closed

Job summary

Mark Street Surgery is a well-established General Practice located in Rochdale.

Business Manager for 30 hours per week.

With the retirement of our current Business Manager, an exciting opportunity has arisen for a highly motivated Business Manager to join our team and lead us into the next chapter of our growth and success. We are looking for a dynamic and strategic Business Manager to oversee the smooth functioning of our business. The successful candidate will play a critical role in driving business performance, managing financial operations, and implementing strategic initiatives to achieve our organizational goal.

Ideally, you will have some experience in general practice or a primary care environment.

With a registered list size of 10,000 + patients in an area of high deprivation, we see a range of complex, stimulating and challenging presentations with high levels of demand - managed, coordinated and processed by a highly skilled, inspirational and motivated team of professionals. This position will be pivotal to supporting the practice with its mission to provide a level of service that we would want our own families to receive.

If you are keen to join a superb Practice Team and be supported in your own development and the development of others, then contact us.

Main duties of the job

Key Responsibilities:

Oversee and manage daily business operations.

Develop and implement business strategies to achieve organizational goals.

Monitor and analyse financial performance, including budgeting, forecasting, and financial reporting.

Ensure compliance with regulations and company policies.

Identify opportunities for process improvements and operational efficiencies.

About us

The practice partnership currently consists of 3 GP partners.

2 Salaried GPs

Operations Manager

Office Manager

Deputy Office Manager

7 Receptionists

2 Secretaries

2 Data/Administrators

2 Care Coordinator

1 Advanced Practitioner

1 Nurse Prescriber

2 Nurse Associate

1 Practice Nurse

1 Health Care Assistant

Date posted

14 August 2024

Pay scheme

Other

Salary

£38,000 to £50,000 a year Dependent upon experience WTE

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3548-24-0000

Job locations

Mark Street Surgery

2 Mark Street

Rochdale

Lancashire

OL12 9BE


Job description

Job responsibilities

a. Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners

b. Maintaining an effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented

c. Briefing partners on all financial matters, including forecasting

d. Managing and processing partners drawings, payroll and pensions for practice staff

e. Ensuring the organisation has appropriate insurance cover

f. Developing, implementing and embedding an efficient business resilience plan (BRP)

g. Managing the procurement of organisation equipment, supplies and services with respect to finances

h. Coordinating the reviewing and updating of all organisation policies and procedures

i. Involvement in change and continuous improvement initiatives]; coordinating projects within the organisation

j. Coordinating the compilation of organisation reports and the practice development plan (PDP)

k. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

l. Adopting a strategic approach to the management of all patient services matters

m. Developing, implementing and embedding an effective communication strategy (internal and external)

n. Ensuring the organisation maintains compliance with its NHS contractual obligations

o. Actively encouraging and promoting the use of patient online services

p. Communications for internal and external use

q. Liaising at external meetings as required

r. Marketing the practice appropriately

s. Supporting the management of all complaints in line with current legislation and guidance

t. The management of the premises, including health and safety aspects such as risk assessments and mandatory training

u. Managing the organisation IT system, delegating staff to act as administrators

v. Ensuring compliance with IT security and IG

w. Responsibility for submission of claims, participation management and trajectory management

Job description

Job responsibilities

a. Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners

b. Maintaining an effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented

c. Briefing partners on all financial matters, including forecasting

d. Managing and processing partners drawings, payroll and pensions for practice staff

e. Ensuring the organisation has appropriate insurance cover

f. Developing, implementing and embedding an efficient business resilience plan (BRP)

g. Managing the procurement of organisation equipment, supplies and services with respect to finances

h. Coordinating the reviewing and updating of all organisation policies and procedures

i. Involvement in change and continuous improvement initiatives]; coordinating projects within the organisation

j. Coordinating the compilation of organisation reports and the practice development plan (PDP)

k. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

l. Adopting a strategic approach to the management of all patient services matters

m. Developing, implementing and embedding an effective communication strategy (internal and external)

n. Ensuring the organisation maintains compliance with its NHS contractual obligations

o. Actively encouraging and promoting the use of patient online services

p. Communications for internal and external use

q. Liaising at external meetings as required

r. Marketing the practice appropriately

s. Supporting the management of all complaints in line with current legislation and guidance

t. The management of the premises, including health and safety aspects such as risk assessments and mandatory training

u. Managing the organisation IT system, delegating staff to act as administrators

v. Ensuring compliance with IT security and IG

w. Responsibility for submission of claims, participation management and trajectory management

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership or management qualification
  • AMSPAR qualification
  • Primary care experience
  • EMIS user skills

Experience

Essential

  • Experience of working with general public
  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of workforce planning, forecasting and development
  • Strong IT skills
  • Excellent leadership skills
  • Strategic thinker and negotiator
  • Excellent communication skills
  • Ability to network and build relationships
  • Ability to develop. implement and embed policy
  • Ability to motivate teams, enhance morale and maintain positive working environment
Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Leadership or management qualification
  • AMSPAR qualification
  • Primary care experience
  • EMIS user skills

Experience

Essential

  • Experience of working with general public
  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of workforce planning, forecasting and development
  • Strong IT skills
  • Excellent leadership skills
  • Strategic thinker and negotiator
  • Excellent communication skills
  • Ability to network and build relationships
  • Ability to develop. implement and embed policy
  • Ability to motivate teams, enhance morale and maintain positive working environment

Employer details

Employer name

Mark Street Surgery

Address

Mark Street Surgery

2 Mark Street

Rochdale

Lancashire

OL12 9BE


Employer's website

https://www.markstreetsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Mark Street Surgery

Address

Mark Street Surgery

2 Mark Street

Rochdale

Lancashire

OL12 9BE


Employer's website

https://www.markstreetsurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Rachel Critchlow

rachel.critchlow@nhs.net

Date posted

14 August 2024

Pay scheme

Other

Salary

£38,000 to £50,000 a year Dependent upon experience WTE

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3548-24-0000

Job locations

Mark Street Surgery

2 Mark Street

Rochdale

Lancashire

OL12 9BE


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