Tollgate Medical Centre

Medical Records Summariser/ Administrator

Information:

This job is now closed

Job summary

Tollgate Medical Centre is looking for an administrator who is familiar with medical records/notes summarisation. We are a large medical practice with 18,000 + patients. We require an administrator/ summariser with a good understanding of Read/ SNOMED Coding, EMIS WEB and knowledge of medical terminology.

The ideal candidate will be highly motivated and able to work under pressure to meet deadlines. Must have excellent communication skills and a can do approach to their work. They must be able to work well on their own, as well as being an integral part of our larger practice team.

Main duties of the job

Main duties/key tasks:

Reviewing medical records and producing an accurate summary of the patients medical history.

Read coding the information accurately into the practice clinical system

  • Auditing data collection standards in the practice
  • Monitoring progress of notes summarising against practice targets
  • Filing and retrieving paperwork
  • Managing electronic summary care record data.
  • Recording immunisation data and dealing with immunisation data requests.
  • Dealing with documentation that arrives via the post/internally/externally and electronically.
  • Scanning as required.
  • Receiving medical records into the practice and storing and coding them appropriately.
  • Provide administrative support to the Safeguarding Lead, as part of a team of Safeguarding Administrator.
  • To learn and use knowledge of how to code and summarise various safeguarding documents from different agencies, and to manage the list of patients and review these regularly.

This list is not exhaustive and may be subject to change in line with the needs of the organisation

About us

Tollgate Medical Centre is a busy GP practice caring for close on 18000 patients in Beckton in the London Borough of Newham. We are looking for someone with experience of working with the public who is cheerful, polite, able to multi task, and who is a good team player.

Details

Date posted

07 May 2024

Pay scheme

Other

Salary

£13.13 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3526-24-0004

Job locations

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS


Job description

Job responsibilities

SUMMARISER/ADMINISTRATOR- JOB DESCRIPTION TOLLGATE MEDICAL CENTRE

JOB TITLE: MEDICAL RECORDS SUMMARISER/ADMINISTRATOR

REPORTS TO: HR & Operations Manager

HOURS: 37 hours per week

Job summary:

The practice is moving towards becoming a paper-light environment, and the main responsibilities of the post-holder will be to summarise and read code relevant information from the patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol.

Main duties/key tasks:

Reviewing medical records and producing an accurate summary of the patients medical history.

Read coding the information accurately into the practice clinical system

  • Auditing data collection standards in the practice
  • Monitoring progress of notes summarising against practice targets
  • Filing and retrieving paperwork
  • Managing electronic summary care record data.
  • Recording immunisation data and dealing with immunisation data requests.
  • Dealing with documentation that arrives via the post/internally/externally and electronically.
  • Scanning as required.
  • Receiving medical records into the practice and storing and coding them appropriately.
  • Faxing documents as required.
  • Provide administrative support to the Safeguarding Lead, as part of a team of Safeguarding Administrators.
  • To learn and use knowledge of how to code and summarise various safeguarding documents from different agencies, and to manage the list of patients and review these regularly

This list is not exhaustive and may be subject to change in line with the needs of the organisation

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly

Job description

Job responsibilities

SUMMARISER/ADMINISTRATOR- JOB DESCRIPTION TOLLGATE MEDICAL CENTRE

JOB TITLE: MEDICAL RECORDS SUMMARISER/ADMINISTRATOR

REPORTS TO: HR & Operations Manager

HOURS: 37 hours per week

Job summary:

The practice is moving towards becoming a paper-light environment, and the main responsibilities of the post-holder will be to summarise and read code relevant information from the patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol.

Main duties/key tasks:

Reviewing medical records and producing an accurate summary of the patients medical history.

Read coding the information accurately into the practice clinical system

  • Auditing data collection standards in the practice
  • Monitoring progress of notes summarising against practice targets
  • Filing and retrieving paperwork
  • Managing electronic summary care record data.
  • Recording immunisation data and dealing with immunisation data requests.
  • Dealing with documentation that arrives via the post/internally/externally and electronically.
  • Scanning as required.
  • Receiving medical records into the practice and storing and coding them appropriately.
  • Faxing documents as required.
  • Provide administrative support to the Safeguarding Lead, as part of a team of Safeguarding Administrators.
  • To learn and use knowledge of how to code and summarise various safeguarding documents from different agencies, and to manage the list of patients and review these regularly

This list is not exhaustive and may be subject to change in line with the needs of the organisation

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond accordingly

Person Specification

Experience

Essential

  • Experience in Summarising Medical Records
  • Experience of working in General Practice
  • Administration Skills

Desirable

  • Qualification in Medical Notes Summarising
  • Experience in using EMIS Web
Person Specification

Experience

Essential

  • Experience in Summarising Medical Records
  • Experience of working in General Practice
  • Administration Skills

Desirable

  • Qualification in Medical Notes Summarising
  • Experience in using EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tollgate Medical Centre

Address

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS


Employer's website

https://www.tollgatemedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tollgate Medical Centre

Address

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS


Employer's website

https://www.tollgatemedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

William Powell

tollgate.operations@nhs.net

02074739399

Details

Date posted

07 May 2024

Pay scheme

Other

Salary

£13.13 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3526-24-0004

Job locations

Tollgate Medical Centre

220 Tollgate Road

London

E6 5JS


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