Receptionist/Administrator X2

Ashington House Surgery

Information:

This job is now closed

Job summary

Ashington House Surgery are seeking an enthusiastic and energetic individuals to fulfil 2 roles within our expanding busy reception team. An exciting opportunity for a primary care medical receptionist, based in West Swindon. The roles involves daily face to face and telephone contact with patients, arranging of appointments and follow up of patient related tasks. The practice aims to develop the role by offering further training to the right candidates to fulfil roles in supporting and navigating patients to the most appropriate care for their needs.

Main duties of the job

Duties will include all aspects of reception work in a busy GP surgery. Face to face at the front desk, dealing with a high volume of phone calls and back office administration. A caring, friendly and diplomatic disposition is essential in this role.

About us

Ashington House Surgery is a busy practice and also part of a primary care network alongside 4 other local practices. We are committed to training and developing both the clinical and non-clinical team. We offer care to over 10,600 patients. We operate using the System One clinical system

Date posted

05 July 2022

Pay scheme

Other

Salary

£9.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3520-22-2752

Job locations

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Job description

Job responsibilities

The positions would especially suit an applicant with previous experience in a primary care setting with an interest in maintaining excellent patient relationships. Candidates must have excellent communication skills, and have the ability to work in a pressured environment of a busy practice

This roles involves daily face to face and telephone contact with patients, arranging of appointments and follow up of patient related tasks. The practice aims to develop the roles by offering further training to the right candidates to fulfill these roles in supporting and navigating patients to the most appropriate care for their needs.

The positions are for 27 Hours. £9.50ph including NHS pension & 5 weeks annual leave.

The fixed shifts will be

Job 1

Monday 8.00am – 6.00pm

Tuesday 7.00am –5.00pm

Friday 8.00am – 6.00pm

Job 2

Wednesday 8.00am - 6.00pm

Thursday 8.00am - 6.00pm

Friday 8.00am - 6.00pm

Please specify which role you are interested in on your CV application.

Interview Date 27.07.22

Job description

Job responsibilities

The positions would especially suit an applicant with previous experience in a primary care setting with an interest in maintaining excellent patient relationships. Candidates must have excellent communication skills, and have the ability to work in a pressured environment of a busy practice

This roles involves daily face to face and telephone contact with patients, arranging of appointments and follow up of patient related tasks. The practice aims to develop the roles by offering further training to the right candidates to fulfill these roles in supporting and navigating patients to the most appropriate care for their needs.

The positions are for 27 Hours. £9.50ph including NHS pension & 5 weeks annual leave.

The fixed shifts will be

Job 1

Monday 8.00am – 6.00pm

Tuesday 7.00am –5.00pm

Friday 8.00am – 6.00pm

Job 2

Wednesday 8.00am - 6.00pm

Thursday 8.00am - 6.00pm

Friday 8.00am - 6.00pm

Please specify which role you are interested in on your CV application.

Interview Date 27.07.22

Person Specification

Experience

Essential

  • Excellent service skills.
  • Friendly and approachable manner
  • Experience of working in a team
  • Good telephone manner
  • Proficient in using own initiative when working alone
  • Experience working in a busy environment
  • The ability to multitask and priorities effectively whilst staying calm under pressure
  • Has a good understanding of confidentiality
  • Flexibility in working pattern and duties
  • Ability to cope with and manage change

Desirable

  • Previous GP Surgery experience
  • Experience working on TPP SystmOne
Person Specification

Experience

Essential

  • Excellent service skills.
  • Friendly and approachable manner
  • Experience of working in a team
  • Good telephone manner
  • Proficient in using own initiative when working alone
  • Experience working in a busy environment
  • The ability to multitask and priorities effectively whilst staying calm under pressure
  • Has a good understanding of confidentiality
  • Flexibility in working pattern and duties
  • Ability to cope with and manage change

Desirable

  • Previous GP Surgery experience
  • Experience working on TPP SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashington House Surgery

Address

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

Employer details

Employer name

Ashington House Surgery

Address

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

For questions about the job, contact:

Dean Mills

dean.mills@nhs.net

Date posted

05 July 2022

Pay scheme

Other

Salary

£9.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3520-22-2752

Job locations

Ashington House Surgery

Ashington Way

Westlea

Swindon

SN5 7XY


Supporting documents