Medical Receptionist/Admin Assistant
The closing date is 21 July 2025
Job summary
Join ACE Medical Partnership as a valued part-time Medical Receptionist/Admin Assistant and become part of a supportive, forward-thinking team dedicated to delivering high-quality patient care. This is an exciting opportunity for an experienced receptionist with a background in general practice who is passionate about patient service and thrives in a fast-paced environment.
Working 2025 hours across 45 days per week, youll play a key role in the daily operation of our busy surgeries. You will be the first point of contact for patients, providing professional, compassionate support both face-to-face and over the phone. Your responsibilities will include handling appointments, managing clinical correspondence, and supporting the wider admin team using EMIS Web and Docman10.
Were looking for someone who is IT-proficient, flexible, reliable, and confident working under pressure. Full shift flexibility is essential, with site coverage between 7:45am and 6:30pm and the ability to support cover during staff absence and leave.
In return, youll be part of a collaborative, friendly, and patient-focused team across our ACE Medical Partnership sites a great place to grow your skills and make a difference in the community.
Main duties of the job
As a Medical Receptionist/Admin Assistant at ACE Medical Partnership, youll play a vital front-line role across our three Birmingham sites: Druids Heath Surgery and Maypole Health Centre. You will be the first point of contact for patients, assisting them in person and over the phone, managing appointments, processing repeat prescriptions, and providing key administrative support to the clinical team.
Using systems like EMIS Web and Docman10, you will maintain accurate patient records, handle correspondence, process inquiries, and ensure clear communication with hospitals, pharmacies, and community services. Youll also help cover reception duties, support with mail handling and scanning, and assist with maintaining a clean and organised working environment.
This is a rewarding and fast-paced role suited to someone who is flexible, IT-confident, and thrives in a busy, patient-focused setting. Shifts are between 7:45am6:30pm, with cover required across all ACE sites. If you're passionate about excellent service and want to be part of a supportive team making a real difference to patient care, wed love to hear from you.
About us
Welcome to ACE Medical Partnership
At ACE Medical Partnership, we are committed to providing the highest possible standard of healthcare for our patients. Our team of dedicated doctors and health professionals strive for excellence in medical practice through continuous audit of patient care, peer assessments, and ongoing professional learning and development.
We operate collaboratively across multiple locations, including our main surgery at Pound Road, as well as our branch surgeries at Maypole Health Centre "Dr Aneja" and Birmingham Heartlands Surgery.
At ACE Medical Partnership, we believe that our greatest asset is our team. That's why we are committed to providing unparalleled opportunities for professional growth and development. When you join our surgery, you become part of a supportive and forward-thinking environment that values continuous learning and improvement.
ACE Medical Partnership is proud to be part of Birmingham SmartCare, a GP Federation established in 2016. Birmingham SmartCare is a clinician-led organization aimed at enhancing health and well-being in our community through collaborative efforts in primary care.
Partners Names:
Dr Paramjeet K Dhillon
Dr Harish Anand
Dr Neeraj Aneja
Dr Shyno Seby
Dr Tobechukwu Enweluzor
Details
Date posted
10 July 2025
Pay scheme
Other
Salary
Depending on experience Competitive salary depending on experience
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
A3502-25-0001
Job locations
Druids Health Surgery
27 Pound Road
Birmingham
B14 5SB
Maypole Health Centre
10 Sladepool Farm Road
Birmingham
B14 5DJ
Employer details
Employer name
ACE Medical Partnership
Address
Druids Health Surgery
27 Pound Road
Birmingham
B14 5SB
Employer's website
http://www.acemedicalpartnership.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
ACE Medical Partnership's privacy notice (opens in a new tab)