Job summary
Healthier South Wirral Primary Care
Network (PCN) is a group of 6 GP practices in the South Wirral area. The
practices that form our Network are: Sunlight Group Practice, Spital Surgery, The
Orchard Surgery, The Allport Surgery, Eastham Group Practice and Civic Medical
Centre. We provide care to approximately 49,500 patients.
Primary care networks build on the
core of current primary care services and enable greater provision of
proactive, personalised, coordinated and more integrated health and social
care. We are committed to working together to improve the health and wellbeing
of local people.
We are seeking a motivated,
hardworking individual to join our team as an Operation Manager to
ensure the PCN is safely run on a day to day basis incorporating good
governance and in support of its practices.
Industry standard L5 Operations
Manager Qualifications training will be offered as part of the job role. On
completion, individuals can register as full members with the Chartered
management institute (CMI) and/or the Institute of leadership and management
(ILM).
For the right candidates there is
an opportunity for progression onto L6 Chartered Manager Degree and for those
with real ambition, career progression into Operational Research Specialist is
supported and nurtured within our network.
Main duties of the job
The Primary Care Network (PCN) Operations Manager has
operational responsibility to assist the PCN Clinical Directors, Board and
Practice Managers in setting and realising the PCN vision, mission and business
strategy. Researching, synthesising and disseminating new PCN legislation and
guidance. Managing and coordinating all day-to-day aspects of PCN
functionality. Designing, implementing and delivering current and future PCN
services across the Network.
As a member of the management
within the network, the PCN Operations Manager will support colleagues in the
networks practices with change management work from time to time.
About us
Healthier South Wirral PCN was formed upon existing good locality
relationships between GP Practices and wider partners. The PCN Development
funding was used to help define our vision, mission and values which provide a
strong foundation to build upon.
We were influenced by an early PCN visit to Frome,
supported by NHS Leadership Academy, where we learnt from the https://healthconnectionsmendip.org/ team.
We had invited colleagues from local health & social care
organisation to join us and this experience confirmed our vision that a PCN
needed to be more than a group of GP practices. That opportunity and innovation
would be found within active, inclusive & enabled networks and communities.
The shared experience of this visit became the blueprint for the Healthier South
Wirral approach as we find solutions within collaborative relationships and a
creative process.
Our longer term
relationships have given us a head start in terms of PCN maturity and this is evident
through our shared services, roles and voice.
Job description
Job responsibilities
Keep up to date with all network legislation and
guidance and ensuring that the HSW Governing Body and member practices are
similarly aware as required.
To identify funding and work stream
opportunities for the PCN and apply or bid as directed.
On behalf of the PCN to be the key point of
contact regarding national and local PCN guidance and legislation attending
meetings as required.
Being responsible for the timely return of all
network information, reporting and statistics as required locally or
nationally.
Collection and analysis of practice activity
information relevant to the network and the reporting of this to the PCN
Governing Body and external bodies as appropriate.
Liaising with practices to ensure that, as
necessary, all managers and clinicians are aware of administrative and clinical
requirements of PCN legislation and guidance.
Meet timescales/deadlines for audits and written
returns to ensure that the PCN meets quality standards and receives the
designated funding.
Scheduling, administration, attendance and
minute taking of PCN meetings.
Planning and implementing all ARRS (additional
roles reimbursement scheme) staff requirements.
Employing, managing, motivating and developing
all staff employed to work at PCN level. All standard HR functions (clinical
direction excepted)
Financial administration, budget preparation,
forecasting and monitoring of all PCN related income and expenditure.
Preparation of management and financial accounts
in conjunction with accountants.
Operational and project management of all
identified or directed PCN level projects or projects that benefit all PCN
practices.
Utilise the economies of scale to maximise
practice resources and to reduce practice workload and duplication.
Stakeholder liaison internally and externally to
the PCN making and building relationships as required.
Corporate governance (including but not limited
to Employment, Health & Safety, Company Laws, GDPR/FOI, Corporate
reporting, PAYE, VAT, corporation and income taxes, NHS Pensions or other
pension options).
Develop and maintain a Personal Learning Plan
and maintain current knowledge.
Job description
Job responsibilities
Keep up to date with all network legislation and
guidance and ensuring that the HSW Governing Body and member practices are
similarly aware as required.
To identify funding and work stream
opportunities for the PCN and apply or bid as directed.
On behalf of the PCN to be the key point of
contact regarding national and local PCN guidance and legislation attending
meetings as required.
Being responsible for the timely return of all
network information, reporting and statistics as required locally or
nationally.
Collection and analysis of practice activity
information relevant to the network and the reporting of this to the PCN
Governing Body and external bodies as appropriate.
Liaising with practices to ensure that, as
necessary, all managers and clinicians are aware of administrative and clinical
requirements of PCN legislation and guidance.
Meet timescales/deadlines for audits and written
returns to ensure that the PCN meets quality standards and receives the
designated funding.
Scheduling, administration, attendance and
minute taking of PCN meetings.
Planning and implementing all ARRS (additional
roles reimbursement scheme) staff requirements.
Employing, managing, motivating and developing
all staff employed to work at PCN level. All standard HR functions (clinical
direction excepted)
Financial administration, budget preparation,
forecasting and monitoring of all PCN related income and expenditure.
Preparation of management and financial accounts
in conjunction with accountants.
Operational and project management of all
identified or directed PCN level projects or projects that benefit all PCN
practices.
Utilise the economies of scale to maximise
practice resources and to reduce practice workload and duplication.
Stakeholder liaison internally and externally to
the PCN making and building relationships as required.
Corporate governance (including but not limited
to Employment, Health & Safety, Company Laws, GDPR/FOI, Corporate
reporting, PAYE, VAT, corporation and income taxes, NHS Pensions or other
pension options).
Develop and maintain a Personal Learning Plan
and maintain current knowledge.
Person Specification
Qualifications
Essential
- *Good standard of education with excellent literacy and numeracy skills
- *Experience of successfully developing and implementing projects including establishing working relationships
- *Experience of workforce planning, forecasting and development
- *Experience of identifying and interpreting governmental policy
- *Experience of working at a senior level in a project and/or transformation and/or business management area
- *Demonstrate ability to plan short, medium and long-term time projects, adjusting plans and resource requirements accordingly
- *Experience of implementing and/or working with systems for recording and monitoring operational and strategic performance
- *Experience and knowledge of GDPR and data protection
Desirable
- *Educated to degree level in healthcare, management or business
- *Leadership and/or management qualification
- *Strategic understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of the NHS organisation, PCNs and of the primary care sector
- *Understanding of the governmental policy direction for primary, community and secondary care and as evidenced in the Five Year Forward View and NHS Long Term Plan
- *Good practical and conceptual knowledge of healthcare improvement methods and practices
- *Experience of managing accounting procedures including budget and cash flow forecasting
- *Experience of developing primary care provision at scale, for example working with a federation or within a collaboration of practices
- *Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract
- *Experience of performance management, including recruitment, appraisal writing, staff development and disciplinary procedures
Person Specification
Qualifications
Essential
- *Good standard of education with excellent literacy and numeracy skills
- *Experience of successfully developing and implementing projects including establishing working relationships
- *Experience of workforce planning, forecasting and development
- *Experience of identifying and interpreting governmental policy
- *Experience of working at a senior level in a project and/or transformation and/or business management area
- *Demonstrate ability to plan short, medium and long-term time projects, adjusting plans and resource requirements accordingly
- *Experience of implementing and/or working with systems for recording and monitoring operational and strategic performance
- *Experience and knowledge of GDPR and data protection
Desirable
- *Educated to degree level in healthcare, management or business
- *Leadership and/or management qualification
- *Strategic understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of the NHS organisation, PCNs and of the primary care sector
- *Understanding of the governmental policy direction for primary, community and secondary care and as evidenced in the Five Year Forward View and NHS Long Term Plan
- *Good practical and conceptual knowledge of healthcare improvement methods and practices
- *Experience of managing accounting procedures including budget and cash flow forecasting
- *Experience of developing primary care provision at scale, for example working with a federation or within a collaboration of practices
- *Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract
- *Experience of performance management, including recruitment, appraisal writing, staff development and disciplinary procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.