Job summary
The
future is exciting. Are you ready to join Primary Care Sheffield (PCS) as our
new Business Intelligence Performance Analyst?
Growing collaboration
within healthcare in Sheffield provides PCS with a wide range of
working-at-scale opportunities which can improve patient pathways and reduce
cost. The purpose of the role is to develop our management information into
useful performance management data, providing analytics to support the
management and growth of the business. In
order to match our ambition with our ability to adequately research, scope,
plan and deliver future business growth we require an experienced business intelligence
performance analyst who can take ownership of the business intelligence performance
function and continue to develop it
Main duties of the job
Working closely with our senior leaders, you will
provide a commercially focused approach to business performance across all of
PCSs business areas, from service viability and design, through helping us win
new business, to enabling us to monitor contractual and financial performance
when we do. This is a responsible, varied and challenging role, suitable for
someone who works well under pressure, is self-motivated and can multitask,
whilst still working to a very high standard.
The impact of the role is immediate in terms of
ensuring effective commercial challenge, planning, delivery and reporting of services
critical to patient care, commercial success and organisational health. The
Business Intelligence Performance Analyst will support the company's
data-driven decision-making by collecting, analysing, and reporting key
performance indicators (KPIs). This role focuses on optimising business
performance by utilising data and BI tools to provide actionable insights,
monitor business outcomes, and deliver reports to management teams across PCS
services.
About us
Primary
Care Sheffield (PCS) is a GP-led organisation. Our shareholders are 75 GP
practices in Sheffield covering around 600,000 patients. We have a social
purpose; improving the quality of care comes before profit. We exist to create
services which make the health and care system work better for everyone. To do
that we are focussed on bringing more services closer to the places people
live, improving the quality of those services, and breaking down the barriers
between different types of services.
Were
ambitious for our company and our shareholders and so we continue to work hard,
both with providers and commissioners, to find new ways of maximising positive
patient outcomes and experiences.
Job description
Job responsibilities
Key
Duties and Responsibilities
Data Analysis & Reporting:
- Collect, clean, and analyse data from multiple
sources, ensuring accuracy and consistency.
- Develop and generate regular and ad-hoc reports,
dashboards, and visualisations using BI tools e.g, Power BI, Tableau,
etc..
- Provide actionable insights from data analysis
to enhance performance and drive strategic decisions.
- Work closely with the Business Intelligence
Analyst SystmOne to develop a business intelligence led approach to
performance management and growth.
Performance Monitoring:
- Work closely with relevant stakeholders to
design and implement the performance management framework for operational
and corporate service delivery.
- Monitor and track KPIs and key metrics across
various departments or services.
- Identify performance trends and anomalies, and
work with relevant stakeholders to resolve issues.
Business Performance Optimization:
- Collaborate with
cross-functional teams -clinical, operations, corporate to understand
business needs and ensure the effective utilisation of performance
information for data analysis and reporting.
- Work closely with the
SystmOne Analyst to create and to build automated reports using SystmOne
and BI tools and improve the efficiency of the reporting process.
- Regularly review and
recommend improvements to BI reports and tools used in conjunction with
SystmOne to better serve healthcare goals.
- To provide strategic
and operational advice and guidance on the use of performance management
information to achieve organisational outcomes.
- To work
collaboratively with services to understand business requirements, review
process maps and Standard Operating Procedures, SOPs, ensuring that are
they are current and optimised for effectiveness and provide business
change management advice and support.
- To lead service
improvement work in the area of performance management, including
producing current state and future state process maps.
- To provide solutions,
advice and guidance on how future states can be achieved.
- Provide project
management support to specific workstreams as required.
- Create, assist and
edit business cases, options appraisals and other required business
intelligence documents as required.
- Work with and support
senior management teams to align business strategies with performance
management capabilities
- Develop and implement
change control procedures and associated governance requirements.
- Develop and support
the use of knowledge articles across the organisation.
- Assist in the development of performance
improvement strategies based on data insights and analysis.
Data Integration & Automation:
- Work on integrating data from various internal
and external sources into BI systems for comprehensive analysis.
- Automate regular reporting tasks and processes
to improve efficiency and reduce manual effort.
Collaboration & Communication:
- Partner with
healthcare professionals, clinical staff, and operational teams to define
reporting requirements and deliver actionable insights based on data.
- Provide Information
and guidance support to staff in understanding and utilising BI tools effectively.
- Operate in a flexible
and demanding environment with the ability to adjust working pace and
pressure to meet deadlines and expectations.
- Support and represent
the organisation at a wide range of internal and external meetings and
establish effective working relationships with staff from varying roles
internal and external to the organisation.
- Present findings to non-technical stakeholders
in a clear and concise manner, translating complex data into
easy-to-understand insights.
Compliance and System Optimisation:
- Continuously
assess BI tools and systems for effectiveness and efficiency in reporting.
- Continuously
assess BI tools and systems for effectiveness and efficiency in reporting.
- Recommend and
assist with implementing new technologies or techniques that could improve data
analysis or performance monitoring.
- Ensure compliance
with healthcare regulations e.g., HIPAA, GDPR, in handling patient data
and system access.
General
Any other duties as required which are commensurate
with the post.
To ensure that all
duties are carried out in line with PCS policies and procedures.
Job description
Job responsibilities
Key
Duties and Responsibilities
Data Analysis & Reporting:
- Collect, clean, and analyse data from multiple
sources, ensuring accuracy and consistency.
- Develop and generate regular and ad-hoc reports,
dashboards, and visualisations using BI tools e.g, Power BI, Tableau,
etc..
- Provide actionable insights from data analysis
to enhance performance and drive strategic decisions.
- Work closely with the Business Intelligence
Analyst SystmOne to develop a business intelligence led approach to
performance management and growth.
Performance Monitoring:
- Work closely with relevant stakeholders to
design and implement the performance management framework for operational
and corporate service delivery.
- Monitor and track KPIs and key metrics across
various departments or services.
- Identify performance trends and anomalies, and
work with relevant stakeholders to resolve issues.
Business Performance Optimization:
- Collaborate with
cross-functional teams -clinical, operations, corporate to understand
business needs and ensure the effective utilisation of performance
information for data analysis and reporting.
- Work closely with the
SystmOne Analyst to create and to build automated reports using SystmOne
and BI tools and improve the efficiency of the reporting process.
- Regularly review and
recommend improvements to BI reports and tools used in conjunction with
SystmOne to better serve healthcare goals.
- To provide strategic
and operational advice and guidance on the use of performance management
information to achieve organisational outcomes.
- To work
collaboratively with services to understand business requirements, review
process maps and Standard Operating Procedures, SOPs, ensuring that are
they are current and optimised for effectiveness and provide business
change management advice and support.
- To lead service
improvement work in the area of performance management, including
producing current state and future state process maps.
- To provide solutions,
advice and guidance on how future states can be achieved.
- Provide project
management support to specific workstreams as required.
- Create, assist and
edit business cases, options appraisals and other required business
intelligence documents as required.
- Work with and support
senior management teams to align business strategies with performance
management capabilities
- Develop and implement
change control procedures and associated governance requirements.
- Develop and support
the use of knowledge articles across the organisation.
- Assist in the development of performance
improvement strategies based on data insights and analysis.
Data Integration & Automation:
- Work on integrating data from various internal
and external sources into BI systems for comprehensive analysis.
- Automate regular reporting tasks and processes
to improve efficiency and reduce manual effort.
Collaboration & Communication:
- Partner with
healthcare professionals, clinical staff, and operational teams to define
reporting requirements and deliver actionable insights based on data.
- Provide Information
and guidance support to staff in understanding and utilising BI tools effectively.
- Operate in a flexible
and demanding environment with the ability to adjust working pace and
pressure to meet deadlines and expectations.
- Support and represent
the organisation at a wide range of internal and external meetings and
establish effective working relationships with staff from varying roles
internal and external to the organisation.
- Present findings to non-technical stakeholders
in a clear and concise manner, translating complex data into
easy-to-understand insights.
Compliance and System Optimisation:
- Continuously
assess BI tools and systems for effectiveness and efficiency in reporting.
- Continuously
assess BI tools and systems for effectiveness and efficiency in reporting.
- Recommend and
assist with implementing new technologies or techniques that could improve data
analysis or performance monitoring.
- Ensure compliance
with healthcare regulations e.g., HIPAA, GDPR, in handling patient data
and system access.
General
Any other duties as required which are commensurate
with the post.
To ensure that all
duties are carried out in line with PCS policies and procedures.
Person Specification
Behaviour and Values
Essential
- Commitment to deliver BI solutions which support PCS in providing high quality, excellent value, effective and efficient services.
- Calmness, flexibility and adaptability.
- A systematic, methodical and sensitive approach to problem solving, taking into account diverse viewpoints.
- Commitment to continuous professional development.
- Honesty and openness in communicating with colleagues.
- Transparency.
- Willingness to learn and a commitment to continued professional development.
Circumstances
Essential
- Ability to travel within and around Sheffield/South Yorkshire.
Desirable
- Ability to work additional hours / work flexibly.
- Full driving licence and own vehicle.
Experience
Essential
- Substantial knowledge and experience of industry standard methodologies and tools, including data platforms, development methodologies and practices, reporting and project management.
- Experience in the planning, design, development, testing, implementation and maintenance of BI solutions specifically Power BI
- Experience in using appropriate methodologies and tools to design, build, document and maintain BI solutions, including project management.
- Experience of designing and implementing performance management frameworks, subsequently reporting against KPIs and recommending improvement activity if required.
- Ability to communicate the business implications and underlying requirements of analytical solutions, methodologies and technologies to internal stakeholders, and advise and assist them to reach decisions.
- Ability to communicate effectively with clinical and generalist stakeholders, from directors and senior managers to administrators to develop and deliver analytical insight.
-
- Knowledge of informatics in the NHS or private healthcare / social care delivery.
Desirable
- Knowledge of informatics in the NHS or private healthcare / social care delivery.
Qualifications
Essential
- Educated to degree-level or equivalent with relevant professional certification.
Desirable
- Membership of relevant professional body(ies).
Person Specification
Behaviour and Values
Essential
- Commitment to deliver BI solutions which support PCS in providing high quality, excellent value, effective and efficient services.
- Calmness, flexibility and adaptability.
- A systematic, methodical and sensitive approach to problem solving, taking into account diverse viewpoints.
- Commitment to continuous professional development.
- Honesty and openness in communicating with colleagues.
- Transparency.
- Willingness to learn and a commitment to continued professional development.
Circumstances
Essential
- Ability to travel within and around Sheffield/South Yorkshire.
Desirable
- Ability to work additional hours / work flexibly.
- Full driving licence and own vehicle.
Experience
Essential
- Substantial knowledge and experience of industry standard methodologies and tools, including data platforms, development methodologies and practices, reporting and project management.
- Experience in the planning, design, development, testing, implementation and maintenance of BI solutions specifically Power BI
- Experience in using appropriate methodologies and tools to design, build, document and maintain BI solutions, including project management.
- Experience of designing and implementing performance management frameworks, subsequently reporting against KPIs and recommending improvement activity if required.
- Ability to communicate the business implications and underlying requirements of analytical solutions, methodologies and technologies to internal stakeholders, and advise and assist them to reach decisions.
- Ability to communicate effectively with clinical and generalist stakeholders, from directors and senior managers to administrators to develop and deliver analytical insight.
-
- Knowledge of informatics in the NHS or private healthcare / social care delivery.
Desirable
- Knowledge of informatics in the NHS or private healthcare / social care delivery.
Qualifications
Essential
- Educated to degree-level or equivalent with relevant professional certification.
Desirable
- Membership of relevant professional body(ies).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
