Job summary
An opportunity has become available for Healthcare Assistants working in our Extended Access department at Primary Care Sheffield. This is a fixed term role until March 2025. Hours of work will be a variation of Monday to Friday 18:30 - 21:30 and Saturday 9:00 - 18:00. We have a number of roles available.
We are
looking for Healthcare Assistant's who are
able to work strictly in accordance with specific Hub protocols in
the delivery of prescribed programmes of patient care. We are looking for a reliable, enthusiastic and motivated Healthcare Assistant's to work with this forward thinking service, which provides excellent
care and has a passion for improving health outcomes for patients.
Main duties of the job
The successful candidate will be a Healthcare Assistant who, as a
minimum, is trained or is able to be trained in phlebotomy, blood pressure
checks, NHS Health checks. They will also be able to lead on a full range of promotion
and management of their own and others health and safety and infection control.
Extended Access Hubs sit across Sheffield and ideally applicants would
drive or travel freely as we may need them to work on different sites on
different days. We are a very friendly and close-knit team consisting of GPs,
Nurse Practitioners, Practice Nurses, Clinical Pharmacist, Physio, other Healthcare
Assistants and an experienced administrative team. The work is always
interesting and often challenging however it is also hugely rewarding. The team
is supportive, with excellent and experienced clinical support on site.
In your role as a Healthcare Assistant you will support the equality, diversity and rights of
patients, carers and colleagues. Apply PCS and any relevant Hub practice
policies, standards and guidance whilst also maintaining quality of service within
the Hubs and recognise the importance of effective communication within the Hub
Team.
About us
Primary Care Sheffield (PCS) is a GP-led organisation. Our shareholders are 75 GP practices in Sheffield covering over half a million patients. As well as providing a unified voice for general practice in the city, we play an active role both within our Accountable Care Partnership (ACP) and the wider South Yorkshire and Bassetlaw Integrated Care System (ICS).
General practice working at scale through PCS enables us to:
Improve the quality of GP referrals into secondary care with the provision of education, support and referral guidance to practices across ten outpatient specialities.
Provide evening and weekend appointments, 52 weeks-a-year, with GPs, nurses, physiotherapists and phlebotomists at six sites around the city.
Deliver core general practice through our eight GP practices
Operate 24hr ECG and vasectomy clinics and the NHS Health Checks programme for the city
Provide governance and support to practices to enable them to work together in neighbourhoods
Were ambitious for our shareholders and so we continue to work hard, both with providers and commissioners, to find new ways of maximising positive patient outcomes and experiences.
Job description
Job responsibilities
Working strictly in accordance with specific Hub protocols in the delivery of prescribed programmes of patient care.
Duties and responsibilities:
Phlebotomy
Blood Pressure Checks
NHS Health Checks
Diabetic Foot Checks
Medical Photography (training can be provided).
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms as necessary
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
- Responsible for hand hygiene across the practice
- Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
- Safe management of sharps procedures including training, use, storage and disposal
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Undertaking periodic infection control training (minimum twice annually)
- Routine management of own team / team areas, and maintenance of work space standards
- Waste management including collection, handling, segregation, container management, storage and collection
- Spillage control procedures, management and training
- Decontamination control procedures, management and training, and equipment maintenance
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the Hubs, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the Hub team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply PCS and any relevant Hub practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Job description
Job responsibilities
Working strictly in accordance with specific Hub protocols in the delivery of prescribed programmes of patient care.
Duties and responsibilities:
Phlebotomy
Blood Pressure Checks
NHS Health Checks
Diabetic Foot Checks
Medical Photography (training can be provided).
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms as necessary
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
- Responsible for hand hygiene across the practice
- Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
- Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
- Safe management of sharps procedures including training, use, storage and disposal
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Undertaking periodic infection control training (minimum twice annually)
- Routine management of own team / team areas, and maintenance of work space standards
- Waste management including collection, handling, segregation, container management, storage and collection
- Spillage control procedures, management and training
- Decontamination control procedures, management and training, and equipment maintenance
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the Hubs, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the Hub team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply PCS and any relevant Hub practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification
Qualifications
Essential
- A demonstrable commitment to professional development
Skills and Abilities
Essential
- Trained to do vena-puncture
- Demonstrates an understanding of Clinical Governance requirements
- Ability to initiate, sustain and evaluate change
- Excellent communication skills including verbal, written, face to face and active listening skills
- Computer skills; Microsoft
Desirable
- Use of SystmOne (Clinical database)
Experience
Essential
- General Practice Experience
- Experience of working with the general public
- Ability to work autonomously and as part of a team
- Ability to manage competing priorities and work under pressure
- Ability to deal with challenging situations
- Has an understanding of local and national issues
Desirable
- Experience of working in a GP Practice
- Experience of working as an Healthcare Assistant
Person Specification
Qualifications
Essential
- A demonstrable commitment to professional development
Skills and Abilities
Essential
- Trained to do vena-puncture
- Demonstrates an understanding of Clinical Governance requirements
- Ability to initiate, sustain and evaluate change
- Excellent communication skills including verbal, written, face to face and active listening skills
- Computer skills; Microsoft
Desirable
- Use of SystmOne (Clinical database)
Experience
Essential
- General Practice Experience
- Experience of working with the general public
- Ability to work autonomously and as part of a team
- Ability to manage competing priorities and work under pressure
- Ability to deal with challenging situations
- Has an understanding of local and national issues
Desirable
- Experience of working in a GP Practice
- Experience of working as an Healthcare Assistant
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
