Job responsibilities
Main duties
Act as the first point of contact for employees and management, providing advice and guidance on general HR issues (e.g. T&Cs, probationary periods, annual leave, appraisals, performance management and absence management);
Provide administrative support for disciplinary, grievance, performance and sickness absence investigations and hearings (e.g. producing letters, arranging meetings and taking notes;
Support the HR advisory service in providing a comprehensive HR service through the provision of clerical support, producing letters, documents and spreadsheets using the appropriate software, and assisting on HR projects and processes where required;
Use the HR Systems to provide management reports/information, monthly KPI's and cascade to the HR Manager, advisors, and business areas as appropriate;
Lead on collating and submitting the monthly HR Information Performance Reports (IPRs) to the Senior PA, HR Manager and Finance Director ahead of Business & Performance Committee;
Support in the development and implementation of new and improved working procedures and policies as appropriate;
Liaise with Payroll & Finance teams and wider stakeholders to ensure all HR transactional processes are completed in a timely and efficient manner;
Co-ordinate the recruitment process, especially around the following:
Ensuring necessary recruitment documents are completed and approved in full;
Encouraging the use of Induction Schedules to be completed by the hiring manager;
Ensuring pre-employment checks are undertaken in a timely manner;
Advertising methods and support to draw up adverts;
Assisting where required to arrange interviews or sit in on the interviewing panel;
Advising on PCS Recruitment Policy and Process.
Maintain HR records and systems in accordance with audit requirements;
Provide support to managers on an individual basis as required and escalate complex queries to the advisory function where appropriate;
Work and communicate effective with HR team members to ensure that the 3 day SLA is adhered to, sending holding emails where a query or request is complex or requires more time;
Support when necessary relaying information from HR policies and systems such as maternity leave, paternity leave, sick leave, compassionate leave, expense claims, childcare vouchers etc;
Lead on updating the Pay & Progression spreadsheet which is submitted to payroll ahead of the appraisal uplifts in April of each year. Co-ordinate the collation of data with support from the HR assistant and send reminders/chasers for any outstanding documentation ahead of the submission deadline.
Co-ordinate the administration of PCS mandatory training, ensuring that the Training Matrix is kept up to date and that line management are sent regular updates with regards to their teams training needs;
Assist in other HR projects, as required.
General
To fully participate in the PCS performance review and personal development planning process on an annual basis;
To undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development planning process;
To achieve and demonstrate agreed standards of personal and professional development within agreed timescales;
To contribute positively to the effectiveness and efficiency of the teams in which you work;
To undertake any other duties at the request of the line manager which are commensurate with the role, including project work, internal job rotation and absence cover;
Ensure confidentiality of all PCS information, following security procedures including individual passwords, referring to the PCS Confidentiality Policy where appropriate;
To actively promote the PCS values, policies and procedures;
To contribute to a healthy and safe working environment by adhering to health and safety regulations and PCS policies;
Job Description Review
This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the grading of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the postholder.
