Health Care Assistant

Job description

Job responsibilities

Working strictly in accordance with specific Hub protocols in the delivery of prescribed programmes of patient care.

Duties and responsibilities:

· Phlebotomy

· Blood Pressure Checks

· NHS Health Checks

· Diabetic Foot Checks

· Medical Photography (training can be provided).

· Chaperoning duties

· Processing and management of laboratory samples requested by GPs/nurses

· Sterilising, cleansing and maintenance of surgical equipment

· Surgical equipment and vaccine re-stocking and stock rotation

· Clearing and re-stocking consulting rooms as necessary

· Assisting in the assessment and surveillance of patients’ health and well-being

· Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

· Helping to raise awareness of health and well-being and how it can be promoted

· Assisting with the collection and collation of data on needs related to health and well-being

Administration and professional responsibilities

· Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

• Participate in the administrative and professional responsibilities of the practice team
• Accurate and legible notes of all consultations and treatments are recorded in the patient’s notes
• Ensure clinical systems kept up to date, recording and/or amending accurate details
• Ensure appropriate items of service claims are made accurately, reporting any problems to the practice administrator
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
• Attend and participate in practice meetings as required

Training and personal development

• Maintain up to date skills relating to flu vaccination and potentially other HCA areas if already trained.

Confidentiality:

In the course of seeking treatment, patients entrust practice staff with, or allow us to gather, sensitive information in relation to their health and other matters.

· Comply with Legislation with regards to data protection act and ensure confidentiality is maintained at all times.

• The post-holder must regard all information relating to patients and their carers, practice staff and other healthcare workers (as well as information relating to the practice as a business organisation) as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality, data protection legislation and the protection of personal and sensitive data, as well as other related healthcare legislation (e.g. the NHS Confidentiality Code of Practice)

Health & Safety:

The post-holder will comply with practice policies, procedures and clinical guidelines for self and others. This includes (but not limited to):

• Identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Identifying issues and hazards / risks in relation to other work areas within the business
• Awareness of national standards of infection control and cleanliness, as well as ownership of infection control and clinically based patient care protocols and implementing them across the practice.
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate.
• Identifying the risks involved in work activities, raising them with appropriate management and managing those risks across clinical and patient processes.
• Safe management of sharps procedures, including training, use, storage and disposal
• Keeping own work areas and general / patient areas generally clean, sterile, assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other managers
• Demonstrate due regard for safeguarding and promoting the welfare of children.
• Routine management of own team / team areas, and maintenance of work space standards;
• Waste management, including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Support people who need assistance in exercising their rights.

Person Specification

Experience

Essential

• Experience of working with
• the general public. Ability to work autonomously
• and as part of a team. Ability to manage competing
• priorities and work under pressure. Ability to deal with challenging situations. Has an understanding of local
• and national issues

Desirable

• Experience of working in a GP
• Practice
• Experience of working as an Health Care Assistant

Qualifications

Essential

• A demonstrable commitment to professional development

SKills and Abilities

Essential

• Trained to do vena-puncture
• Demonstrates an
• understanding of Clinical
• Governance requirements
• Ability to initiate, sustain and
• evaluate change
• Excellent communication
• skills including verbal,
• written, face to face and
• active listening skills.
• Computer skills; Microsoft

Desirable

• Use of SystmOne (Clinical
• database)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Sheffield

Address

722 Prince of Wales Road

Sheffield

South Yorkshire

S9 4EU

Employer's website

http://www.primarycaresheffield.org.uk/ (Opens in a new tab)