GP Practice Receptionist/Administrator.

St. Andrew's House Medical Centre

The closing date is 02 March 2025

Job summary

Job Description

St Andrews House Medical Centre, Stalybridge, Greater Manchester SK15 2AU

Medical Receptionist

37.5 hours per week- flexibility needed

We are a friendly three-partner GP Practice in the Stalybridge, Tameside area, and we are looking to recruit a medical receptionist to join our busy team. As the front of the house for the Practice, you should enjoy working with the general public and dealing with their enquiries; excellent customer service skills are therefore essential.

Main duties of the job

Job Duties:

  • Greeting and welcoming visitors
  • Scheduling
  • Managing correspondence
  • Carrying out requests from management as needed
  • Maintaining stock and ordering supplies
  • Answering emails and sorting post
  • Answering phone calls and transferring them as necessary
  • Any other duties required by the GP practice and consistent with the role

Work remotely:

  • No

Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.

About us

Experience

The right candidate should be able to evidence their customer care experience as this is essential as well as being computer literate and be able to multi task in a busy environment.

Flexibility

The job also does rely on a certain amount of flexibility to cover holidays and sickness- flexible over 5 days Mondays to Fridays

Salary: £12.15 /hour

Start Date: ASAP

Date posted

14 February 2025

Pay scheme

Other

Salary

£12.15 an hour £23,757.00/ yr

Contract

Permanent

Working pattern

Full-time

Reference number

A3456-25-0009

Job locations

2 Waterloo Road

Stalybridge

SK15 2AU


Job description

Job responsibilities

As front of house for the Practice you should enjoy working with the general public and dealing with their enquiries, excellent customer service skills are therefore essential. A main part of the job will be booking patients in, ordering prescription requests on the computer, actioning tasks from the doctors, answering the telephone and dealing with patient enquiries. Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.

Job description

Job responsibilities

As front of house for the Practice you should enjoy working with the general public and dealing with their enquiries, excellent customer service skills are therefore essential. A main part of the job will be booking patients in, ordering prescription requests on the computer, actioning tasks from the doctors, answering the telephone and dealing with patient enquiries. Job responsibilities also include assisting with queries, scanning documentation onto clinical records using Docman 10, ensuring correct coded information and good record keeping guidelines are followed to a high standard, liaising with doctors and community teams, attending monthly practice meetings, accepting and returning of medical records in line with policy, checking surgery emails and responding and any other task assigned to you by the GP partner which fits with your skills and attributes.

Person Specification

Experience

Essential

  • We invite application from applicant from any background in customer service as long as you are IT literate and a quick learner. GP Practice or NHS experience will be an advantage. The candidate will be able to multi task in a busy environment.
Person Specification

Experience

Essential

  • We invite application from applicant from any background in customer service as long as you are IT literate and a quick learner. GP Practice or NHS experience will be an advantage. The candidate will be able to multi task in a busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St. Andrew's House Medical Centre

Address

2 Waterloo Road

Stalybridge

SK15 2AU


Employer's website

https://www.standrewshousemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

St. Andrew's House Medical Centre

Address

2 Waterloo Road

Stalybridge

SK15 2AU


Employer's website

https://www.standrewshousemedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

GP

Ajith Prabhakaran

ajithprabhakaran@nhs.net

07932495932

Date posted

14 February 2025

Pay scheme

Other

Salary

£12.15 an hour £23,757.00/ yr

Contract

Permanent

Working pattern

Full-time

Reference number

A3456-25-0009

Job locations

2 Waterloo Road

Stalybridge

SK15 2AU


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