Pharmacy Technician

Job description

Job responsibilities

Clinical Support:

• Assist in medication reviews
• Reconcile medicines following hospital discharge and outpatient clinic appointments.
• Provide advice to clinicians on suitable formulary alternatives for out of stock medication, the Pharmacy First Consultation Service and guidance on medications which may be purchased over the counter.

Patient Engagement:

• Handle patient's daily prescription queries (face to face, online or by telephone)
• Offer guidance on medication use
• Support long-term condition management
• Promote patient self-care

Prescribing Support:

• Work with prescribers to ensure adherence to formulary guidelines
• Manage high-risk medication monitoring
• Carry out audits to improve prescribing safety, quality and cost effectiveness
• Contribute to the effectiveness of our medicines management team by providing support and training as appropriate.

Administration & Documentation:

• Maintain accurate records
• Update patient medication lists
• Support compliance with CQC and NHS Regulations
• Reviews ways of working to maximise income from PPA & QOF
• Liaise with HCAs to manage appropriate stock levels for emergency use and practice procedures.

Medicines Optimisation:

• Support safe, effective and cost-efficient prescribing by reviewing and managing repeat prescriptions and reducing waste.
• Ensure compliance with practice protocols and best practices.
• Carry out medication-related audits in agreeance with the Clinical Pharmacist and Senior Pharmacy Technician.

Continuous Improvement:

• Keep up to date with professional responsibilities and CPD requirements
• Contribute to ongoing continuous improvement of our operations and patient safety

Respect and protect patient confidentiality and information.

Person Specification

Qualifications

Essential

• Registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
• Relevant Pharmacy qualification (E.G. BTECT/NVQ Level 3 in Pharmaceutical Science or equivalent)

Experience

Desirable

• Experience working as a Pharmacy Technician in a primary care, hospital, or community pharmacy setting.
• Experience in medicines optimisation, medication reviews, and repeat prescription management.
• Experience working within a GP practice or Primary Care Network (PCN).
• Experience using GP clinical systems (e.g., EMIS).
• Experience conducting medication audits and contributing to QOF/PPA income maximisation.

Personal Qualities

Essential

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients and healthcare professionals.
• Strong organisational and time management skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Commitment to patient safety, confidentiality, and high-quality care.
• A proactive and flexible approach to problem-solving and service improvement.
• Willingness to undertake further training and development as required.

Skills

Essential

• Excellent communication skills (written, oral and presenting).
• Strong IT skills Including but not limited to Microsoft Teams, Quick Books, Excel.
• Strong understanding of medicines management, prescribing processes, and NHS formularies.
• Knowledge of CQC and NHS regulations related to medicines management.
• Ability to support medication reconciliation and provide clinical advice under supervision.
• Understanding of Quality and Outcomes Framework (QOF) and its role in primary care.
• Knowledge of high-risk medication monitoring and safety procedures.
• Able to maintain confidentiality at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park Medical Practice

Address

Cannards Grave Road

Shepton Mallet

Somerset

BA4 5RT

Employer's website

https://www.parkmedicalpractice.nhs.uk/ (Opens in a new tab)