General Practice Assistant

Job description

Job responsibilities

Review clinical postal correspondence, undertaking or prioritising actions required by GP or other team members.

Signposting some post to other members of the wider team, eg clinical pharmacist

Arranging appointments, referrals, tests and follow up appointments for patients

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign, such as insurance forms, mortgage, benefits agency forms etc.

Ensure patients are prepared for GP appointments, with the relevant history and basic readings being available

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Clinical Skills

Undertake tasks for which you have received appropriate training following practice policy and procedures

Make accurate and comprehensive notes in medical records as appropriate

Prepare and maintain environments and equipment before, during and after patient care interventions and examinations

Assist in raising awareness of health and well-being, and how it can be promoted

Give accurate and appropriate information to patients and groups within own competence

Support and monitor patients during nebulisation therapy

Measure and record physiological measurements in routine presentations

1. blood pressure

2. pulse rate and rhythm

3. standard and 24hr blood pressure

4. standard and 24hr ECG

5. temperature

6. height and weight - body mass index

7. venepuncture

8. INR star

9. Dressings, including leg ulcers

10. B12 injections, flu, pneumonia, shingles, etc

11. Assisting GPs with minor ops

12. Health checks

13. Removal of sutures and clips

14. Diabetic Clinics liaising with Lead Diabetic Nurse

15. Other clinics as defined by the partners

16. Urinalysis and preparation of specimens for investigation by the pathology laboratory

Administrative And Professional Responsibilities

Able to obtain and document informed consent (either verbal or written)

Ensure accurate notes of all consultations and treatments are recorded in the patients notes on the clinical computer system as appropriate

To maintain accurate patient records and enter onto the computer using agreed Read Codes

Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice

Dealing with telephone enquiries appropriately and according to Practice policy

Able to perform Cardio-pulmonary resuscitation according to current UK guidelines

Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the Practice, with appropriate regard to confidentiality

Ability to recognise signs and symptoms of adult or child abuse

Person Specification

Qualifications

Essential

• GCSE/NVQ level 2 or equivalent; or detailed patient services knowledge

Experience

Essential

• Must have customer/patient care skills and have worked in a customer/patient facing environment.
• Secretarial experience is essential.
• Competence in Microsoft Office packages (Outlook, Word, Excel).
• Ability to compile and analyse statistical information

Desirable

• Experience of working with clinical systems i.e. SystmOne would be desirable.
• Experience of working in a public sector/healthcare environment would be extremely advantageous.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Kennet Primary Care Network

Address

The Surgery

9 Sprays

Burbage

Marlborough

Wiltshire

SN8 3TA

Employer's website

https://www.ramsburyandwanboroughsurgery.com/index.aspx (Opens in a new tab)