Social Prescriber

East Kennet Primary Care Network

Information:

This job is now closed

Job summary

We are looking to recruit a new motivated and enthusiastic Social Prescriber Link Worker (SPLW) to join our dynamic primary care network (PCN) and work as part of a multi-disciplinary team within the East Kennet area of rural Wiltshire.

Our mission is to tackle mental health by focusing on developing a strong mental health service within the East Kennet area. There is an opportunity for the successful candidate to play a key role in supporting patients within this cohort.

Our PCN is a collaborative group of GPs whose surgeries are focal points within their communities.

If you want to be part of a great PCN team with immense job satisfaction, while making a difference to patient care in a more meaningful way then this may be the opportunity for you!

Main duties of the job

The role will suit self-motivated individual who is proactive and can collaborate with different services. Training and support will be provided as required.

Main duties of the job:

Promoting social prescribing and its role in self-management.

Build relationships with key staff across the PCN and becoming part of the wider network team.

Developing strong links with all local agencies to encourage referrals

Work with all local agencies to raise awareness of social prescribing and how it can reduce pressure on statutory services

Improve health outcomes and enable a holistic approach.

About us

Primary Care Network (PCN) are a new development in the NHS.

East Kennet PCN is a recently formed network involving four local GP Practices with a combined patient list size of 34,000. The Practices are Kennet & Avon Medical Partnership, Ramsbury & Wanborough Surgery, Old School Surgery Great Bedwyn and Burbage Surgery.

As a SPLW you will play a key role in our newly formed Primary Care Network in supporting the practices.

We are a welcoming, friendly and supportive team with a great environment where you will be highly valued.

Date posted

18 May 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3430-22-5948

Job locations

Ramsbury & Wanborough Surgery

Whittonditch Road

Ramsbury

Wiltshire

SN8 2QT


Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


George Lane

Marlborough

Wiltshire

SN8 4BY


Church Street

Great Bedwyn

Marlborough

Wiltshire

SN8 3PF


9 Sprays

Burbage

Marlborough

Wiltshire

SN8 3TA


Job description

Job responsibilities

Job Purpose:

The main purpose of this post is to deliver a Social Prescribing Service to the patients within our Primary Care Network, known as East Kennet PCN. To work with the Practices within the PCN to support patients by providing holistic assessments with the aim of improving their health and wellbeing. Social Prescribing empowers people to take control of their health and wellbeing through referral to non-medical link workers who can take a holistic approach to someones overall health. They connect people to community groups and statutory services for practical and emotional support.

Social Prescribing can help to strengthen community resilience and personal resilience, and reduces inequalities by addressing the wider determinants of health, such as debt, poor housing and physical activity and by increasing peoples active involvement with their local communities. It works particularly well for people with long term conditions (including support for mental health), for people who are lonely or isolated or have complex social needs which affect their wellbeing.

This role will cover all age groups, to include Children, Adults, Families and Carers.

Main Duties

Provide Personalised Support

Meet people on a one to one basis either within the Practice or making home visits where appropriate within line with local policies and procedures.

Be a friendly source of information about wellbeing and preventative approaches.

Provide people with continuity, remaining the point of contact throughout the social prescription.

Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, social isolation or caring responsibilities.

Work with the person, their families and carers and consider how they can all be supported through social prescribing.

Help people maintain or regain independence through living skills, adaptions, enablement approaches and simple safeguards.

Work with individuals to produce a simple personal support plan based on their priorities, interests and motivation.

Where appropriate, physically introduce people to community groups, activities and voluntary services ensuring they are comfortable.

Offer ongoing emotional support and signposting to people which will include those suffering with poor mental health.

Liaise with parents of children who are experiencing difficulties, these may be learning or social difficulties. This may require establishing and maintaining an ongoing communication link with Schools, Social Workers, Health Visitors and Child & Adolescent Mental Health Service.

Referrals

Promoting social prescribing and its role in self-management.

Help to develop the Practice Teams knowledge on how to identify individuals suitable for a social prescribing referral.

Build relationships with key staff across the PCN, attending relevant meetings and becoming part of the wider network team.

Be proactive with developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make an appropriate referral.

Work with all local agencies to raise awareness of social prescribing and how it can reduce pressure on statutory services, improve health outcomes and enable a holistic approach.

Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

Support Community Groups and Voluntary Organisations

Forge strong links with local voluntary organisations, community and neighbourhood level groups, utilising their networks and building on what is already available to create a map or menu of community groups.

Develop supportive relationships with local voluntary organisations, community groups and statutory services to make timely, appropriate referrals.

Ensure that local voluntary organisations and community groups have procedures in place for ensuring that vulnerable individuals are safe and, where there are any safeguarding concerns these are promptly escalated.

All Post Holders are expected to:

Adhere to Practice policies and procedures

Adhere to data protection regulations, data sharing and respecting confidentiality of patients, colleagues and the Primary Care Network

Undertake a Disclosures and Barring Service (DBS) application

Be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

Maintain personal and professional development in order to maintain their skills

Promote equality and diversity in a non-discriminatory way.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other Healthcare workers. They may also have access to information relating to the Practice as a business. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons

Health & Safety:

It is the responsibility of all employees to ensure that they comply with the requirements of the Health & Safety at Work Act. Safe working practices are adhered to and any hazards are reported to the appropriate line manager immediately. Familiarisations with all health & safety policies within the Practices are key.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Data Protection

If you are required to obtain process and/or use information held on a computer you should do it in a fair and lawful way. You should hold data only for the specific registered purpose and not use or disclose it in any way incompatible with such a purpose. Data is only to be disclosed to authorised persons or organisations as instructed. Breaches of confidence in relation to data will result in disciplinary action which may result in dismissal.

No Smoking

All NHS premises are no smoking as part of its requirements for the provision of health. Smoking is not permitted at any Practice or within the Practice grounds.

The role is focussed on collaborative working and the post holder will be required to work from all sites within the East Kennet Primary Care Network as listed below:

Ramsbury & Wanborough Surgery, Whittonditch Road, Ramsbury, Wiltshire, SN8 2QT AND 3-5 Ham Road, Wanborough, Swindon, SN4 0DF.

Kennet & Avon Medical Partnership, George Lane, Marlborough, Wiltshire, SN8 4BY AND High Street, Pewsey, Wiltshire, SN8 5AQ.

The Old School Surgery, Church Street, Great Bedwyn, Wiltshire, SN8 3PF.

Burbage Surgery, The Sprays, Burbage, Wiltshire, SN8 3TA.

Job description

Job responsibilities

Job Purpose:

The main purpose of this post is to deliver a Social Prescribing Service to the patients within our Primary Care Network, known as East Kennet PCN. To work with the Practices within the PCN to support patients by providing holistic assessments with the aim of improving their health and wellbeing. Social Prescribing empowers people to take control of their health and wellbeing through referral to non-medical link workers who can take a holistic approach to someones overall health. They connect people to community groups and statutory services for practical and emotional support.

Social Prescribing can help to strengthen community resilience and personal resilience, and reduces inequalities by addressing the wider determinants of health, such as debt, poor housing and physical activity and by increasing peoples active involvement with their local communities. It works particularly well for people with long term conditions (including support for mental health), for people who are lonely or isolated or have complex social needs which affect their wellbeing.

This role will cover all age groups, to include Children, Adults, Families and Carers.

Main Duties

Provide Personalised Support

Meet people on a one to one basis either within the Practice or making home visits where appropriate within line with local policies and procedures.

Be a friendly source of information about wellbeing and preventative approaches.

Provide people with continuity, remaining the point of contact throughout the social prescription.

Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, social isolation or caring responsibilities.

Work with the person, their families and carers and consider how they can all be supported through social prescribing.

Help people maintain or regain independence through living skills, adaptions, enablement approaches and simple safeguards.

Work with individuals to produce a simple personal support plan based on their priorities, interests and motivation.

Where appropriate, physically introduce people to community groups, activities and voluntary services ensuring they are comfortable.

Offer ongoing emotional support and signposting to people which will include those suffering with poor mental health.

Liaise with parents of children who are experiencing difficulties, these may be learning or social difficulties. This may require establishing and maintaining an ongoing communication link with Schools, Social Workers, Health Visitors and Child & Adolescent Mental Health Service.

Referrals

Promoting social prescribing and its role in self-management.

Help to develop the Practice Teams knowledge on how to identify individuals suitable for a social prescribing referral.

Build relationships with key staff across the PCN, attending relevant meetings and becoming part of the wider network team.

Be proactive with developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make an appropriate referral.

Work with all local agencies to raise awareness of social prescribing and how it can reduce pressure on statutory services, improve health outcomes and enable a holistic approach.

Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

Support Community Groups and Voluntary Organisations

Forge strong links with local voluntary organisations, community and neighbourhood level groups, utilising their networks and building on what is already available to create a map or menu of community groups.

Develop supportive relationships with local voluntary organisations, community groups and statutory services to make timely, appropriate referrals.

Ensure that local voluntary organisations and community groups have procedures in place for ensuring that vulnerable individuals are safe and, where there are any safeguarding concerns these are promptly escalated.

All Post Holders are expected to:

Adhere to Practice policies and procedures

Adhere to data protection regulations, data sharing and respecting confidentiality of patients, colleagues and the Primary Care Network

Undertake a Disclosures and Barring Service (DBS) application

Be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults

Maintain personal and professional development in order to maintain their skills

Promote equality and diversity in a non-discriminatory way.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other Healthcare workers. They may also have access to information relating to the Practice as a business. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons

Health & Safety:

It is the responsibility of all employees to ensure that they comply with the requirements of the Health & Safety at Work Act. Safe working practices are adhered to and any hazards are reported to the appropriate line manager immediately. Familiarisations with all health & safety policies within the Practices are key.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Data Protection

If you are required to obtain process and/or use information held on a computer you should do it in a fair and lawful way. You should hold data only for the specific registered purpose and not use or disclose it in any way incompatible with such a purpose. Data is only to be disclosed to authorised persons or organisations as instructed. Breaches of confidence in relation to data will result in disciplinary action which may result in dismissal.

No Smoking

All NHS premises are no smoking as part of its requirements for the provision of health. Smoking is not permitted at any Practice or within the Practice grounds.

The role is focussed on collaborative working and the post holder will be required to work from all sites within the East Kennet Primary Care Network as listed below:

Ramsbury & Wanborough Surgery, Whittonditch Road, Ramsbury, Wiltshire, SN8 2QT AND 3-5 Ham Road, Wanborough, Swindon, SN4 0DF.

Kennet & Avon Medical Partnership, George Lane, Marlborough, Wiltshire, SN8 4BY AND High Street, Pewsey, Wiltshire, SN8 5AQ.

The Old School Surgery, Church Street, Great Bedwyn, Wiltshire, SN8 3PF.

Burbage Surgery, The Sprays, Burbage, Wiltshire, SN8 3TA.

Person Specification

Qualifications

Essential

  • -GCSE/NVQ level 2/3 or equivalent level of training and experience
  • -Understanding of basic health and social care terminology
  • -Good interpersonal skills
  • -Good time management and an ability to priorities and work to strict deadlines
  • -Ability to understand where clinical input is required

Desirable

  • -Proven ability to recognise and manage risk
  • -Familiarity with IT systems

Experience

Essential

  • -Communication and relationship building
  • -Experience in health and social care
  • -Experience of developing relationships with a wide variety of people
  • -Demonstrable commitment to professional and personal development.

Desirable

  • -Experience of working directly in a community development context
  • -Experience of supporting people, their families and carer's in a related role
  • -Experience of collaborative working and of building relationships across a variety of organisations.
Person Specification

Qualifications

Essential

  • -GCSE/NVQ level 2/3 or equivalent level of training and experience
  • -Understanding of basic health and social care terminology
  • -Good interpersonal skills
  • -Good time management and an ability to priorities and work to strict deadlines
  • -Ability to understand where clinical input is required

Desirable

  • -Proven ability to recognise and manage risk
  • -Familiarity with IT systems

Experience

Essential

  • -Communication and relationship building
  • -Experience in health and social care
  • -Experience of developing relationships with a wide variety of people
  • -Demonstrable commitment to professional and personal development.

Desirable

  • -Experience of working directly in a community development context
  • -Experience of supporting people, their families and carer's in a related role
  • -Experience of collaborative working and of building relationships across a variety of organisations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kennet Primary Care Network

Address

Ramsbury & Wanborough Surgery

Whittonditch Road

Ramsbury

Wiltshire

SN8 2QT


Employer's website

https://www.ramsburyandwanboroughsurgery.com/index.aspx (Opens in a new tab)

Employer details

Employer name

East Kennet Primary Care Network

Address

Ramsbury & Wanborough Surgery

Whittonditch Road

Ramsbury

Wiltshire

SN8 2QT


Employer's website

https://www.ramsburyandwanboroughsurgery.com/index.aspx (Opens in a new tab)

For questions about the job, contact:

Primary Care Network Manager

Ayesha Khanam

ayesha.khanam@nhs.net

01672520366

Date posted

18 May 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3430-22-5948

Job locations

Ramsbury & Wanborough Surgery

Whittonditch Road

Ramsbury

Wiltshire

SN8 2QT


Whittonditch Road

Ramsbury

Marlborough

Wiltshire

SN8 2QT


George Lane

Marlborough

Wiltshire

SN8 4BY


Church Street

Great Bedwyn

Marlborough

Wiltshire

SN8 3PF


9 Sprays

Burbage

Marlborough

Wiltshire

SN8 3TA


Privacy notice

East Kennet Primary Care Network's privacy notice (opens in a new tab)