Job summary
Job Summary:
To provide general secretarial support to the Practice Manager, Doctors and Health Professionals involving word processing and audio typing skills with general clerical work. Referrals using the E-referral system and dealing with patient queries relating to referrals and liasing with Hospital departments.
Main duties of the job
Job Responsibilities:
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, etc. in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- Use of e-referral system
- To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes if required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the person responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
- To receive and dispatch mail and maintain a pending system.
About us
Lapal Medical Practice is a medium size practice dealing with approximately 8000 patients. We are a friendly practice who works hard to provide the best service we can to help our patients and to support our employees.
Job description
Job responsibilities
Job Description
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- Use of e-referral system
- To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes if required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the person responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
- To receive and dispatch mail and maintain a pending system.
Job description
Job responsibilities
Job Description
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To assist the Practice Manager with all clerical and administrative duties.
- To make appointments, bookings and admissions as required.
- Use of e-referral system
- To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes if required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the person responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
- To receive and dispatch mail and maintain a pending system.
Person Specification
Qualifications
Essential
- Person Specification Medical Secretary
- EssentialDesirable
- Education / QualificationsRSA 3 word processing / typing or equivalent
- Computer literate
- Audio transcription skills or 2 years experience of audio transcription within a secretarial background Medical Secretarial Diploma
- Experience and AttainmentsPrevious experience as a medical secretary
- Knowledge of medical terminology
- Knowledge of Microsoft Office
- Knowledge of e-referral systemNHS experience
- Skills / AbilitiesGood communication and interpersonal skills
- High standard of accuracy
- Confident in using own initiative, prioritising workload and meeting deadlines
- Ability to work as part of a team and alone with minimum supervision
- Flexibility and able to adapt to change
- Knowledge / UnderstandingRespect of confidentiality and understanding of Data Protection Act
Person Specification
Qualifications
Essential
- Person Specification Medical Secretary
- EssentialDesirable
- Education / QualificationsRSA 3 word processing / typing or equivalent
- Computer literate
- Audio transcription skills or 2 years experience of audio transcription within a secretarial background Medical Secretarial Diploma
- Experience and AttainmentsPrevious experience as a medical secretary
- Knowledge of medical terminology
- Knowledge of Microsoft Office
- Knowledge of e-referral systemNHS experience
- Skills / AbilitiesGood communication and interpersonal skills
- High standard of accuracy
- Confident in using own initiative, prioritising workload and meeting deadlines
- Ability to work as part of a team and alone with minimum supervision
- Flexibility and able to adapt to change
- Knowledge / UnderstandingRespect of confidentiality and understanding of Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
