HR Lead

Job description

Job responsibilities

Key Responsibilities:

To manage the administration, nursing, and health care assistant team, ensuring that regular supervisions and appraisals are carried out; managing sickness and absences within the team; providing supervisions and appraisals and ensuring that areas are fully resourced and that there is always cover within the service.

First point of contact for staff with issues or quires

Onboarding (Rotating Registrars) Induction delivery

Monitor and develop training.

First line grievance and disciplinaries

Chair Team Meetings (Admin, Nurse/HCA & HR Leadership)

Support the welfare and wellbeing of employees.

Annual Appraisals / 1-2-1 mid-year review

Ensure cover with annual leave and rotas.

Liaising with colleagues to share reporting requirements and gather information to an agreed timetable.

Provide advice on HR matters to colleagues in the business.

Work closely with the Governance lead to review policies and procedures within the practice on HR

Audit and risk stratification

Participate in audit activities to optimise best practice

Make recommendations based on the outcomes of audit and shared learning activities

Feedback results of audit activities in areas agreed with Practice Manager / GP partners

Operational Performance

Work collaboratively to help develop and promote a positive working culture, including involvement in developing, improving, and promoting the practice and its services.

Personal Contribution

Quality

Alert any issues compromising the quality of projects and operational workstreams.

Effectively manage own time, workload, and resources

To support training and development of administrative staff, Nurses, and HCA.

Work within risk management and health and safety policies and procedures within GP practices protocols.

Adhere to a robust process for recording learning events, complaints, accidents and significant events

To provide support to assist with the development and management of any changes or new processes and systems that need implementing.

To carry out any other appropriate duties as determined by the organisation

Personal/Professional development

Participate in any training programme implemented by the practice, such training to include:

participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Attending team sessions called Target and completing company set E-Learning objectives.

Confidentiality:

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and clients, their carers, and staff from several organisations. They may also have access to business organisational information. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisations within the neighbourhood may only be divulged to authorised persons in accordance with the relevant organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Health and Safety

To work in accordance with health and safety policies and procedures including reporting and recording any health and safety incident or accident

Adhere to host employers adult and children safeguarding policies and procedures.

All employees have a responsibility to:

Take reasonable care for their own Health and Safety and that of other persons who may be affected by their acts or omissions, including members of the public, visitors, and contractors.

We encourage informal enquiries, so if you are interested please email M.Eddleston@nhs.net to arrange a telephone chat or visit.

Person Specification

Experience

Essential

• Experience in all aspects of HR
• IT Literate
• Excellent communication skills.
• Ability to assimilate information and apply
• effectively.
• Ability to handle issues in a courteous,
• efficient, and effective manner, always
• maintaining a professional approach.
• Strong attention to detail and an ability to
• learn new processes and online systems and
• use effectively.

Desirable

• Demonstrate experience of working in
• a line management position
• Demonstrate experience of working in
• a line management position
• Understanding of General Practice
• Experience in preparing reports.
• Experience in monitoring KPIs

Disposition and Attitudes

Essential

• Demonstrable ability to show kindness and compassion
• Demonstrate ability to reflect and learn from situations
• Identifies difficulties as challenges and works with others to identify resolutions and
• solutions.
• Demonstrates co-operative team working and awareness of the roles of other
• professionals
• Able to work on own initiative, organising and prioritising own workload to set
• deadlines.
• Understanding of and commitment to equality of opportunity and good working
• relationships.
• An ability to maintain confidentiality and trust

Qualifications

Essential

• Equivalent to A to C GCSE (4 or above) in
• English.

Desirable

• CIPD Level 3 and above. (or equivalent
• experience)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great North Medical Group

Address

Great North Medical Group

Chestnut Avenue

Carcroft

Doncaster

South Yorkshire

DN6 8AG

Employer's website

https://greatnorthmedicalgroup.co.uk/ (Opens in a new tab)