PCN Assistant Manager

Job description

Job responsibilities

The Deputy PCN manager has operational responsibility for various functions of the PCN including:

· Responsibility for supporting the PCN Manager in the delivery and monitoring of projects and services committed to or commissioned by the PCN.

· Providing support to the PCN Manager financial management, resourcing, and regulatory compliance of the work of the PCN.

· Supporting PCN staff employed and hosted by the four member practice on behalf of the PCN.

· Arranging the strategic meetings across the year and weekly PCN Leads Meetings.

Finance

· Good financial and business acumen with sound understanding of NHS and other funding to maximise PCN (and practice) funding where possible

· Support the PCN Manager with oversight of the PCN monies, maximising potential and maintaining clear, auditable records to ensure tight control on budgets

· Accurate financial forecasting & timely reporting

PCN Workforce

· Conduct needs analyses for PCN employed staff in line with funding and contractual requirements, review as directed

· Work with the PCN Manager and Clinical Director to appoint new staff to the Additional Roles in line with the NHS England DES Specification

· Horizon scanning for future roles / funding / training

· Working with the PCN Manager and four member Practice Managers to ensure maximum funding is obtained from variety of budgets to meet the needs of the PCN

· Define job role, produce job description, person specification and advert

· Ensure all employees undertake required training, have regular appraisals

· Provide ongoing support to all employees

PCN DES Contractual requirements

· Support the Clinical Director and PCN Manager to ensure all services that the PCN is mandated to deliver are undertaken, regularly reviewed and delivered within the specified timeframe

· Staff are supported to deliver service specifications

· An annual report on the PCN delivery with expectations for the following year is developed and produced annually.

Clinical Director Support

· Attend wider strategic meetings across Hampshire as required.

· Create PCN Leads agendas, ensure actions fulfilled

· Support the Executive Manager in setting strategic goals for the PCN, developing action plans

· Scrutinise all PCN contracts (including IAGP) and work with the Data/Finance managers to ensure the PCN is delivering within required timeframe

· Provide briefings/synopsis for PCN members and Practice Partnership/Executive Group as required

· Support the SAH Finance Manager to provide financial analysis for PCN.

· Provide patient safety and wellbeing analysis for PCN

· Undertake regular reviews of resources to ensure these are matched to contractual requirements

· Review and provide briefing on alternative options or other contractual avenues for delivery

· Review options for aligning services and submit proposals eg visiting service, diabetes, respiratory

· Working with PCN to develop plans for delivery to match/exceed expected outcomes

· Responsible for managing external contracts with NHS and non-NHS third parties (eg social prescribing), ensuring KPIs and outcomes match to contractual requirement

· Review all data sharing agreements to support compliance with GDPR etc, provide advice and guidance to the PCN

Project Management

· Ability for strong management of projects on behalf of the PCN

· Ensuring projects brought in on time and on (under) budget

· Ensuring regular updates

· Support of external projects which will benefit the PCN

· Production of all project reports and end analysis reports

Communication

The post holder should recognise the importance of clear communication within the team and will strive to

· Communicate effectively with all colleagues and network practice staff

· Communicate effectively with patients and carers

· Recognise people’s needs for alternative methods of communication and respond accordingly

Leadership and Management

· Support development of a strong team environment committed to the organisation’s values and objectives.

· Foster staff development through appropriate delegation and performance management.

Person Specification

Qualifications

Essential

• A-Level or equivalent

Desirable

• Degree or equivalent
• Business Management Qualification
• Dip in Primary Care Management or similar

Experience

Essential

• Experience of working in the NHS and in primary care.
• Significant and demonstrable experience in a staff management position
• Excellent management and IT skills
• Experience of personnel issues including recruitment, training and supervision
• Good knowledge of UK Employment Law
• Experience of clerical and administrative work including setting up new systems and managing change
• Honest
• Excellent communication skills including ability to listen, to discuss and to inform clearly; ability to record in writing both clearly and accurately; ability to produce reports
• Self-motivated, reliable and dedicated
• Able to manage conflict
• Intelligent, clear thinking and analytical
• Ability to make decisions, use own initiative and be innovative
• Ability to work under pressure
• Well organised and meticulous with good time management,
• Leadership and delegation skills
• Flexible working attitude
• Able to work as part of a team, to promote a good team spirit and to be sensitive and assertive as appropriate

Desirable

• Experience of SystmOne software, including performing searches
• Leadership experience
• Able to develop local networks
• Able to provide support and cross cover at most levels

Employer details

Employer name

Cornerways Medical Centre

Address

5 Parkers Close

Gorley Road

Ringwood

Hampshire

BH24 1SD

Employer's website

https://www.cornerwaysmedicalcentre.co.uk/ (Opens in a new tab)