Receptionist/Administrator

Allt Goch Medical Centre

Information:

This job is now closed

Job summary

We are looking to recruit a new member of staff to join our great team of Receptionists/Administrators.

The successful candidate will be entered into the NHS Pension Scheme.

You will be working alongside experienced members of the team. We use EMIS Web clinical system and although knowledge of this system would be preferred, this is not essential as full training will be provided.

Main duties of the job

You will be expected to undertake the following duties:

  • Man Reception
  • Dealing with incoming and outgoing telephone calls
  • Booking appointments
  • Scanning incoming letters onto patients records
  • Responsible for the upkeep of patient records
  • Filing
  • Printing repeat prescription requests
  • Assisting colleagues when requested

All members of the team must act professionally and courteously at all times

About us

We have 2 GPs, 2 Practice Nurses, 1 Specialist Nurse, 1 Advanced Nurse Practitioner and 8 Administrators who work closely to ensure the smooth running of the Practice.

We are located in Flint, close to the Town centre.

Date posted

04 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3388-26-0000

Job locations

Lon Y Becws

Allt Goch

Flint

Flintshire

CH6 5UZ


Job description

Job responsibilities

Computer and keyboard skills are essential for this post.

The ability to use EMIS web system is desirable, however full training will be provided to the successful candidate.

Answering incoming calls from patients and documenting the information on their medical records. Also assisting their medical needs such as making appointments with a relevant clinical member of the team, giving out blood results, assisting with any queries they may have.

Being punctual and professional in manner.

You will be responsible for opening and closing the building each day along with your colleagues.

Taking fridge temperatures twice daily in line with cold chain protocol.

Printing out repeat prescription requests ensuring that they are due.

Monitoring incoming emails received into the Enquiries box.

All incoming post/emails relating to patients are scanned onto the patients records and forwarded onto the relevant clinician (GP on duty that day).

A full job description is available on request.

Job description

Job responsibilities

Computer and keyboard skills are essential for this post.

The ability to use EMIS web system is desirable, however full training will be provided to the successful candidate.

Answering incoming calls from patients and documenting the information on their medical records. Also assisting their medical needs such as making appointments with a relevant clinical member of the team, giving out blood results, assisting with any queries they may have.

Being punctual and professional in manner.

You will be responsible for opening and closing the building each day along with your colleagues.

Taking fridge temperatures twice daily in line with cold chain protocol.

Printing out repeat prescription requests ensuring that they are due.

Monitoring incoming emails received into the Enquiries box.

All incoming post/emails relating to patients are scanned onto the patients records and forwarded onto the relevant clinician (GP on duty that day).

A full job description is available on request.

Person Specification

Qualifications

Essential

  • GCSE C or above or equivalent in English and Maths
  • Basic knowledge of computer skills
  • Excellent communication skills

Desirable

  • Previous experience of working in a GP Practice
  • NVQ Level 2 in either Communication or Administration
  • Emis Web Read coding
  • Good understanding of medical terminology
  • Summarising of medical records

Knowledge and skills

Essential

  • Ability to work independently and as a team player
  • Good interpersonal and communication skills
  • Be reliable and punctual
  • Trustworthy and honest

Desirable

  • Basic IT skills
  • Previous knowledge of EmisWeb Clinical System

Experience

Essential

  • GCSE grade C or equivalent in English and Maths
  • Basic Computer skills

Desirable

  • Previous experience in working in a GP Practice
  • NVQ Level 2 or above in either Communication or Administration
Person Specification

Qualifications

Essential

  • GCSE C or above or equivalent in English and Maths
  • Basic knowledge of computer skills
  • Excellent communication skills

Desirable

  • Previous experience of working in a GP Practice
  • NVQ Level 2 in either Communication or Administration
  • Emis Web Read coding
  • Good understanding of medical terminology
  • Summarising of medical records

Knowledge and skills

Essential

  • Ability to work independently and as a team player
  • Good interpersonal and communication skills
  • Be reliable and punctual
  • Trustworthy and honest

Desirable

  • Basic IT skills
  • Previous knowledge of EmisWeb Clinical System

Experience

Essential

  • GCSE grade C or equivalent in English and Maths
  • Basic Computer skills

Desirable

  • Previous experience in working in a GP Practice
  • NVQ Level 2 or above in either Communication or Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Allt Goch Medical Centre

Address

Lon Y Becws

Allt Goch

Flint

Flintshire

CH6 5UZ


Employer's website

http://www.wales.nhs.uk/sites3/home.cfm?orgid=695 (Opens in a new tab)

Employer details

Employer name

Allt Goch Medical Centre

Address

Lon Y Becws

Allt Goch

Flint

Flintshire

CH6 5UZ


Employer's website

http://www.wales.nhs.uk/sites3/home.cfm?orgid=695 (Opens in a new tab)

For questions about the job, contact:

Christopher Colyer

Christopher.Colyer@Wales.nhs.uk

01352732207

Date posted

04 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A3388-26-0000

Job locations

Lon Y Becws

Allt Goch

Flint

Flintshire

CH6 5UZ


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